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    H10 Hotel

    4.1 (44 reviews)
    ModerateHotels

    H10 Hotel Photos

    Recommended Reviews - H10 Hotel

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    Espresso martini

    My husband and I had the honor to stay @ H10 hotel In London Waterloo , for a few nights , 1 week ago , and was a delight! We first visited to hotel for dinner in 2016 and have been returning as hotel guests ever since. The cleanliness, the hospitality, the food & beverage quality, the location, the generosity... head and shoulder above any other lodging we have had. We travel frequently for work in the states... and nothing compares to vibe at the h10. We were fortunate to meet the hotel manager Jorge and his staff during our visit, & everyone is doing a superb job. Thank you H10 for a wonderful experience. We will be back! Much love from California.

    Rooftop View
    Meg B.

    We booked this hotel for our pre-cruise hotel cruising from Southampton, England. We took an uber from the airport to this hotel. We found the hotel clean and on par with our typical Hampton Inn and Marriott experiences here in the US if not a little elevated. They had fluffy robes and slippers in our room as well as complementary cookies and waters. They also provided us with a free coupon each for the rooftop bar. The hotel had a bar in the lobby, a restaurant on the second floor and a bar/restaurant on the rooftop. The menus were all similar but tasty. The hotel free wifi worked well. We did have some issues with our air conditioner and they came to try to fix it twice but unfortunately the fixes only lasted a few hours so it was a little warm in our room. Service really was great and tried to help. We felt safe in the area of the hotel. We walked about 25 minutes to Borough Market and to Big Ben. We also walked to the Sidings for dinner one night. The biggest reason we picked this hotel was because we were able to walk to the Waterloo train station from here to easily get to Southampton for our cruise.

    Skyline from rooftop bar. Red Circle is the London Eye.
    Michael O.

    I stayed at this hotel for 4 nights while in the Waterloo section of London. This was an extremely nice hotel, but just a hair of a longer walk than I would have liked to the tourist attractions, but why not. You're a tourist in London. Walking is the best way to experience the city. The rooms were modern and nice and they had already put out a REALLY comfortable portable twin bed for my daughter next to the Queen. My daughter said it was the most comfortable bed of the two week 5 hotel Europe trip. The free breakfast buffet was really good. There is a lounge on the ground floor with a bar and a very nice roof top sky bar with great views of London.

    Lili S.

    Rocio from the front desk welcomed us after a 12 hour flight, with an excellent professional service upon our arrival. We were treated with up most service. Rocio is also bilingual and it made our experience more like being home. The staff at upstairs bar were accommodating and with friendly smiles. Excellent London Eye View from the bar.

    Kala J.

    I arrived early, at least five hours ahead of my friends as they were coming from the West Coast and I the East. I got to the hotel around 830-9 am on Friday morning and they couldnt find my reservation, I figured it would be to early to check in but after some time, the guy that seemed a little more seasoned found my reservation. They told me the room wouldn't be ready until 2 but I could leave my bag. I asked the front desk lady for directions as I had a walking tour at 11am, she offered me a map and marked where I was trying to get. Upon my return, they checked me in, room 206, a double room but single really. It was extremely hot in the room, I called the maid in, she didn't speak English but toggled with the thermostat, same as me and said she didn't know but would send a man. She came back five min later and told me to call the front desk. Long story short, we had to move because maintenance had gone home for the day. They tell us they'll bring the keys up and send someone to get our luggage. Twenty min later, no one had shown up so we called again. They moved us to room 617. We're two women ( friends, not in a relationship) sharing a room. This is essentially two single beds pushed together. The bedding is for a full size bed, they're folding the bedspread to fit the mattress. There were no face towels in the bathroom so we had to call the front desk yet again, they brought us four face towels, all four were dirty in the way of hair. The bedding was dirty in the way of hair but no biggy, we just pulled the hairs off the bed and spayed down with Lysol. There is also a noticeable, unknown stain on the curtains. Kwame, the security guy was very helpful to me, the front desk staff was hit or miss. Some were helpful and others seemed like they were over being here. Saturday we had a tour to get to rather early so we stopped by the free breakfast on our way out and one of the waitresses provided us to go boxes, we were appreciative. There are many breakfast options in a buffet style but it's not that good. The hot chocolate was not chocolatey at all. The muffins are good, as well as the cookies but the bacon is ham like, the eggs are runny.

    The H10 Hotel was amazing! I will say now that I'm INCREDIBLY biased, as my husband proposed to me on their rooftop lounge. But all the same! Its great! The first time we came to London (we are from Los Angeles), we stayed here. And we Loved it so much we came back and stayed a second time. That was the time he proposed :) I am a little picky with hotels I will admit that now. This place has a really great balance of great rooms for a good price and a wonderful Location! Rooms: Very clean and really cute. Being from the states I will tell you now if it's your first time in Europe, everything is smaller. The food portions, the personal space of the people and the hotel rooms. However, this place really didn't feel it. It was a PERFECT size for my husband! Also incredibly clean with very pretty views :) Price: Again great price! I looked into other hotels closer to the tourist spots and they were RIDICULOUS! Seriously save yourself the money! Location: As I said this place is outside the classic tourist areas Like Piccadilly Square, BUT it's walking distance(3 min walk) from Waterloo Station which is a major travel hub. Hop on the tube and you're 5 mins from anything you want to see and Any place you want to be. Rooftop lounge: Amazing!!! Forever a place in my heart

    Corner room number 902. Highly recommend.
    Ann L.

    Absolutely my favorite hotel in London. The staff is tremendous and totally on the ball. I accidentally spilled wine on the bed and the staff quickly replaced them and even brought me new wine glasses to replace the broken one. I can't stress enough how great this hotel is. Ten stars!!!!

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    So modern and chic! Loved everything about it! Will def look into more of their chains

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    Page 1 of 2

    Review Highlights - H10 Hotel

    It's also within easy walking distance of some major sites, I was able to walk to the Eye in 15 minutes and Big Ben in under a half hour.

    Mentioned in 7 reviews

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    The Westminster London, Curio Collection by Hilton - Lobby area

    The Westminster London, Curio Collection by Hilton

    (36 reviews)

    £££

    Westminster

    This is a lovely hotel. The day before we checked in, it was transferred (sold) to the RIU chain of…read morehotels so it isn't a Hilton property any more. The transition was going on during the length of our stay, but the service and accommodations were never lacking. The staff that I interacted with (front desk, concierge, housekeeping, bartenders) were all accommodating and eager to please. The hotel was very clean and modern. The fixtures and furniture were modern and stylish but still comfortable. The bedding and linens were clean and fresh. Housekeeping will come in and straighten your room each day, but they don't change the sheets every day. They will replace used towels with fresh ones which was nice. Right in the middle of London, it is easy walking distance to many, many things - museums, pubs, Big Ben, Buckingham Palace, Westminster cathedral, and many more. We had a great stay and would not hesitate to stay here again. Highly recommended!

    Had a fantastic stay at the Westminster London! We were in a perfect location to all of the tourist…read moreactivities we wanted to see and do! Service was great, I had a pickpocket issue on arrival to London, and the hotel security team was fantastic. They jumped right in and helped me file a police report and escorted me to my room since I was so upset. I greatly appreciated the kindness during such a tough situation. I heard the breakfast wasn't the greatest but the convenience was nice. Can't go wrong with a Hilton stay--thank you Westminster London!

    Premier Inn

    Premier Inn

    (9 reviews)

    ££

    Waterloo, Southwark

    I stayed at premier Inn during my stay in London. It is walking distance to Big Ben, the red phone…read morebooths, and Waterloo station. The room was not big but it was comfortable. Everyone that assisted us was nice. There is someone in the lobby for 24 hours. Happy hour everyday from 5-7pm.

    I stayed at this Premier Inn about 8 years ago and that visit was pretty pleasant, so I decided to…read morego back and book it again. For my first visit to London, it was great to be so close to Waterloo Station. I booked the Premier Inn again for a trip with a friend in my most recent visit to London. And nostalgia for my initial London visit could not save this experience we had at The Premier Inn Waterloo. Aside from the great transportation option of being so close to Waterloo Station, it's also right in eyesight and walking distance to the London eye (5 mins), Westminster Bridge/Big Ben (10 mins), and County Hall (right across the street). The Premier Inn hotel is built right into a historical landmark, The "General Lying In" (maternity) Hospital. First off, the lobby is not in the best shape, with many broken check-in machines and furniture that has seen much better days. As a plus, though, there is a Starbucks in the County Hall plaza right across the street, which we visited often, on our most recent visit. The room was ok, but it seems way more cramped than on my first stay all those years ago. Our room did have a nice view out to County Hall with a semi-view of the Eye behind it, so that was nice - and the large window did let a lot of natural light in. The bathroom was ok sized but right next to one of the beds (if you do the two bedroom configuration), so you better be very close friends or spouses to stay in that type of room, because you'll be going to the bathroom right next to them with a thin little door between you. We also saw a tiny bug in the bathroom too, so that was not the best. Another issue we had was that we stayed for an entire week and were told by the front desk that they do not change any sheets or clean your room if you weren't staying there 10 days or more. My friend even had a womanly spotting issue with her sheets and they still would not change or clean them! I've never heard of anything like that and it made the entire visit very uncomfortable. The old phrase "location, location, location" does not save this one, because the location IS great but I don't think that alone was worth all the issues we ran into here.

    Crowne Plaza London - Albert Embankment - Guest Room

    Crowne Plaza London - Albert Embankment

    (2 reviews)

    Vauxhall, Southwark

    The hotel is very clean and the staff are lovely. The rooms are small but that's expected in a city…read morelike London. The hotel restaurant POTUS Is also overpriced and the bar has a very limited and over-fussy cocktail menu. I would also say the gym badly uses it's limited space with too many oversized machines. But I felt a bit conned by the upgrade I basically had to take. When I arrived I was told I could upgrade my view by 70 GBP a night. I initially declined. And then I saw my original view which looked like a council estate from 1982. Obviously some views are going to be better than others and you should pay for a river view. But even a rear view from the hotel should be decent. The hotel has done nothing with this space and it's so ugly any guest staying here would be disappointed. You could easily landscape this patch of ground, add some exterior lights, repave the cracked concrete and make it look ten times better. This aspect of the hotel was very disappointing.

    Service was good. Hotel was clean and updated. We were not too pleased with their policy of no…read moreoutside food - this really impacts desire to eat food from their establishment... especially when you feel like you are "forced" to do so. I think management should review such policy and encourage guests to do as they choose with food - this likely would interest more to eat at the hotel and not on the outside. They could even consider offering guests a discount to eat at their restaurant if they are staying overnight with them (considering that they are trying to get more people to eat at their establishment). Just an idea. Must also be a European thing- but they don't provide washcloths. I do not know what people usually bring to wash themselves but I'm so used to washcloths/face towels to wash your face and Boyd with. Not here- the smallest towel provided was the hand towel but we made it work. If you book- you won't be disappointed. Good hotel. And great location.

    London Marriott Hotel County Hall - Lounge Area

    London Marriott Hotel County Hall

    (132 reviews)

    £££

    Southwark, South Bank

    This hotel was recommended to us based on the location and the fact that they offer rooms big…read moreenough to accommodate a family of four comfortably... In hindsight, I probably could have booked two adjoining rooms elsewhere for the same price, but it worked out just fine. As others have said, this hotel is located next to the London Eye and Big Ben... and overlooking the Thames River, which is really cool the first night you're there, but after a night or two, the traffic in the area gets a bit old. We did pay a pretty penny to stay here and with that came breakfast for two each day in Gilray's Steakhouse, which we took full advantage of each day. The view from both Gilray's and from our room were great. Unfortunately, the gym was under renovation when we were there, so they had a room full of equipment for guests to use, which was adequate, but definitely not the same as having a full fitness room. They did have a *slightly heated* lap pool as well. My daughter and I swam in it on our last night. I would have preferred for it to be more heated and/or to have a hot tub available too... The staff at this hotel were all nice enough including the front desk, concierge, bellmen, etc... I don't think we'll be returning to London anytime soon but if we do, I'd probably try a hotel elsewhere.

    This is a lovely hotel. Beautiful common areas and wonderful service. The desk , door, room and…read moreall of the service staff were amazing. There was a rather large demonstration in London the weekend we were there and cabs could not get into the area but the staff were great. We would give this place 5 stars but the food in their main dining restaurant was really disappointing. The services was okay but less than impressive for such a beautiful and rather expensive meal. The food was not well seasoned and tasteless. We only ate in there once after the not very pleasant experience. The afternoon tea was nice. The bar was really lovely and overlooked the QUeen's tower, Big Ben and the London Eye, which was really beautiful.

    Novotel London Waterloo - bathroom

    Novotel London Waterloo

    (28 reviews)

    ££

    Vauxhall, Southwark

    Class and centrally located in London. It was a great choice after coming into Heathrow. We were so…read moretired, and I made all the difference in the world to have a clean, upscale hotel to stay. The hotel itself and the rooms were all very comfortable and clean. They were quiet and the busy city didn't come into the rooms at all. We slept like babies that night. I would return to this hotel without a doubt. The staff for the hotel were very accommodating and made sure that we were welcome. We even left an item behind and asked if we could come back and get it a couple days later and they held it for us.

    Every long, sweaty walk from this hotel to the Tube (10-15 minutes to Lambeth North; 15-20 minutes…read moreto Waterloo or Vauxhall) was a harsh reminder of my failure as a travel planner. The next time I book a hotel for Londontown, it'll be nearer to the underground, which eliminates the Novotel London Waterloo from my future lodging options. Service was severely lacking. Our sheets were never changed even though there was an obvious stain (I'm not admitting to buying & eating an entire Colin the Caterpillar cake, but *somehow* the frosting ended up on the comforter.) And when we requested extra amenities, what was brought to us was either incomplete or completely incorrect. And finally, we ordered a couple pizzas from the bar downstairs & the two women assisting us were impolite. The pepperoni pizza had five sparse discs, all carelessly placed in one area of the pie (see pic), & not that I was surprised, taste & quality left much to be desired. Not the most comfortable stay; room was cramped with little to no storage. Some upsides: walking distance to Big Ben & Westminster Abbey, firm bed & the toilet is in a separate room from the shower, but inefficient service & location make this an unacceptable hotel for me.

    The Guardsman - Hand written welcome card

    The Guardsman

    (4 reviews)

    Westminster

    One of my bucket list items was afternoon tea. We came here…read moreyesterday on a jam packed day of tourist activities and there was a slight mix up with the reservation, but Mohammed was more than accommodating. After a brief wait, we were seated downstairs in a beautiful area and ordered what we wanted for tea. We were slightly rushed because we went to see the matinee of Hamilton, but I have to tell you I found this to be one of the fanciest and most beautiful preparations I've seen. Insanely talented team here. Our server Oxsana (sorry if I didn't spell her name right) was so apologetic but it was not necessary. She went above and beyond what anyone would expect from service, explaining everything so we knew what it was, and offering refills and food or dessert replacements. Apparently people come and sit for hours eating seconds and thirds. No way! Too much indulgence lol. She was so amazing to my nephew. Brought him some things to remember his trip and it was incredibly sweet. Mohammed was great, checking in, apologetic but again, things happen and we got to have tea anyways. Thank you to the team here. I took a photo of the loo because it is so insanely nice and fancy. London is a wonderful place, and the Guardsman afternoon tea is worth the stop!

    Amazing! All the way around! This hotel defines what a boutique hotel is and sets the bar very…read morehigh. We stayed for 4-nights and enjoyed every moment of it. If you are in London as a tourist and love walking vs taking Uber...this hotel is in perfect location. If you have ever been to Las Vegas and know the proximity of Cosmopolitan I would put this hotel in the same category but in London. It is in the middle of everything. Lastly, I want to shout out a special thanks to amazing Bartlomiej. He reached out to us prior to our arrival and made sure we had everything we needed during our stay. Absolutely fantastic experience thanks to him. A true hospitality professional and a great asset to this beautiful property! This is a gem and if I was looking around for a posh yet boutique hotel without huge foot traffic this is a true winner. Cheers!

    H10 Hotel - hotels - Updated May 2026

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