This is my 2nd visit to this shop. I live in Chicago but have a 2nd home in Three Rivers. I had the…read moreunfortunate luck of creasing a rocker panel on a car I had. Just happened to come across this shop when they had first opened. This was a few years plus ago. My new '20 GTI took a parking scrape a couple of months after purchase. Yes I have the dumbest luck with car scrapes. I went back without hesitation or even another appraisal (well i did get one but knew where i was going ultimately). They always go above and beyond. Quite simply the best! Thank you all for being so awesome.

I wanted to wait a few years to write this review to see how well the truck held up. But I…read morepurchased my 1995 Toyota Hilux Surf 1KZ-TE Diesel from them back in late 2021. Where do I begin, this truck has seen my best days and my worst days. This truck has driven across the country almost 8 times with no issues. This truck saw me propose and get married. This truck has had many friends and family in it and not once did it stutter. When I first bought the truck, it was such a seamless process. I had healthy skepticism especially for 25+ year old vehicles (mine turns 31 years in 2026) but I went into the purchase knowing this truck wasn't going to be a showroom low-miles/No-miles car. I knew she'd be a good truck to drive and maintain and that it would always get me and my family home no matter what. I knew I'd have to get my hands dirty with it at some point in the future just like any older vehicle. I did a third party inspection on ol' girl and I even went to look in person at it. They threw it on the lift and showed me absolutely everything on it. Showed me nicks and dings but also showed me how well it ran. They let me take it for numerous test drives and even let me grab lunch in it! I was ready to pull the trigger. Bought ol' girl and drove her home that day. Over the years she's needed maintenance as is due for a 30 year old truck. But not once has she failed to get me home. Is she a show room vehicle, probably not. But these dudes did so much to make this thing great. Replaced old suspension components and even did new tires for me. They were super kind to me even though I was anxious about it, especially hearing horror stories about other importers. But these guys made it great. They called and checked up on me super often and even helped me find and send me some parts I couldn't find. Even years later they still call me to ask how the truck is doing. I go and visit every time I'm in town to see what new stuff they have in. I believe in this dealership so much that I even rock their sticker on the truck I bought from them! Not every car in the world is a home run. But mine sure is. These guys are awesome. I will absolutely be buying at least two more cars from them in the future.

place is awful. techs lied about all the work done on the van I got. drove it three hours away and…read morewhen I got it back it was falling apart. bolts loose wires dangling everywhere. have been thinking of taking them to small claims court on this but don't know if it's worth it. they are deceiving and liars. buyers beware they will sell you a vehicle that they say is gone over and work done and it really hasn't. nothing on the paperwork they gave me was done. a auto shop told me he would testify to the work not being done. awful people.

I bought my truck at vetter a little over a month ago. Since I bought it the engine has developed…read moreat very rough idle and a lifter tick/tap. I have brought the truck back to Vetter twice and both times they said it was "normal" even though there is a well known and well documented problem with the 5.3 engine that has all the same symptoms mine is having. if this issue is not fixed it is likely the motor will need to be replaced. He also said the rough idle is "normal"There is a power train warranty on the truck, but the service manager called the warranty company and told them "he wasn't that concerned about it" so now the warranty company won't fix the bad lifters and the dealership won't stand behind the truck I bought from them. According to the service manager a worn lifter that is "bleeding down" is not a failed part and this is his reason for disregarding my concern that this will lead to engine failure. So thank you to the service manager at vetter for convincing the warranty company to not fix my truck and for not standing behind your product, I will never buy another car from you and will always tell people of my extremely poor experience. A one star review is too much but it wouldn't let me give a 0

Awesome service, and great people. Needed by brakes done and they got me in right away. I've been…read morethere to have tires fixed, and they've always done a great job. Thank you for all you guys do. Another job well done!!!!!

Just a really bad experience. If you have other options, I would take them. When they loaded up my…read moretruck they bent my rim.