RL Jeweler had the exact ring set that I wanted. They only needed to size them and they had that…read moredone within an hour. Jason was very helpful and patient. No pressure at all. I actually shopped around at a few more places and no one could come close to matching the price so I went back and closed the deal. A few days later, I went back and asked if they could solder the two rings together and they did that for me. Ray was so polite and helpful. I had a great experience while both buying and after service.

Raymond is Amazing! . The customer service was honest, friendly, and made the whole process feel…read moreeasy and trustworthy. I bought rings and other jewelry from him and everything was beautiful and high quality! Prices are very reasonable! He will help you find what you need. Never any issues! You can tell they really care about their customers and stand behind their products. Highly recommend!! If you havent yet check out RL jewlers! Will never go anywhere else!

Good customer service i recommend the whole staft they always on time and they get me right all the…read moretime

It has very good pieces some of the stones that they use VVS and even on a moissanite is great but…read morethe price is as most jewelry stores I totally outrageous the markups that they have and especially here is just too much

My fiancé and I worked with Iryna for both my engagement ring and wedding band. We had amazing…read moreexperiences both times. Highly recommend this place for the customer service and amazing selection they have. I get compliments on my ring all of the time. We will be coming back in the future for any other jewelry needs!

I found this place try to get my watch battery replaced. Drove there, and walk in, the lady is…read morenice. So i asked whether they do watch battery replacement? She said yes, but they will need to mail it to somewhere and get it done then i probably get my watch back in two weeks time! Unbelievable! Still it's a decent jeweler store!

Amazing jeweler!! Got my engagement ring here and they were phenomenal. It's better than I…read moreenvisioned. I can't stop looking at it! Highly recommend

I have Had the honor of having several custom rings made for me…read more They are THE BEST IN CHICAGO! Forget the rest and go to the best!

The safety class all my tennis bracelet broke after a bad repair job. I stopped by this family…read moreowned the jewelry store to see if they could solder it back on. They advised me that they had even better solution, and even did it without any cost to me because it was so simple. They were warm, friendly, professional, and respectful. And they have the cutest dog in the world (but I get the sense he can handle business if necessary). I wasn't purchasing anything, but I get the sense that these are trustworthy people. I would definitely give them a shot if I needed to buy something.

Norridge Jewelers was a dream to work with for our engagement rings and wedding bands. The entire…read moreprocess was seamless from start to finish. Dave and his staff are so helpful and friendly.

I worked closely with Pooja to design my original engagement and wedding ring. It came out great…read morebut unfortunately I lost the engagement ring after a few years so I had to start over but the second time around was great too! I've changed the design and I love the new one even more. Pooja listens to what you want, I got to see a CAD drawing beforehand and the whole process was pretty quick both times. I have other friends who have designed jewelry (necklaces and earrings) and they are fans. I have some old gold jewelry and asked if I'd be able to melt it down to create some custom jewelry and they said they do that too.

Enough words can't be said about how great of a job Samir and the group at Pro Gems did…read more Finding an engagement ring is not the easiest for everyone but Samir made everything so easy. I was referred by a friend ans then eventually found out a couple more people I knew bought things from him as well. He's not pushy at all and won't force you to buy with him at all, hint hint there's probably a reason for that. He sees his clients basically as family and I can say I trust him 100% for all my jewelry needs. Our inital phone call was pretty quick, I gave him some ideas of things my at the time girlfriend now fiance liked and he did his magic after that. When I got to the store by appointment, he had a variety of rings out to show me but already had the one close to designs I sent him as the first one. I'm glad it wasn't spot on because this definitely was better than what I sent. Even the diamond itself he got was spot on with the shape I sent. The ring was made within more than a reasonable time and he specifically made sure he was the one to give it to me. After I got the ring I literally proposed later that week (timing was perfect) and my now fiance was absolutely blown away. The diamonds all across the ring were shining beautifully and she was even surprised that I bought it from a jewelry store that she didn't come with to see it (we went to a lot) and it looks this stunning. Absolutely phenomenal work, will definitely recommend Pro Gems to the rest of my friends and family!!!!

Awesome service and work done for my custom engagement ring! We could not be happier with how it…read moreturned out. I spent months trying to find the best jeweler in Chicago to bring my vision to life, and Ethan Lord nailed it. Specifically, Kayla was fantastic in helping get the ring done on time, exactly how I envisioned, while answering all of my specific questions. Great communication and very welcoming and enthusiastic. The custom hand engraving I got on the band came out even better than I imagined, and it means so much to my fiancé. Truly a one-of-a-kind piece. I would recommend this jeweler to everyone.

My fiance (now wife) and I checked out several businesses on Jeweler's row and landed on Ethan…read moreLord, and was blown away by the level of professionalism and hospitality. My wife's ring was beautiful and I was really impressed by their service and all of the ways they seem to go above and beyond. Could not have asked for a better experience. Working with Lauren was great. She is super friendly, knowledgeable, and just a genuine person. I only have positive things to say and would recommend them to anyone in my circle.

We've been customers for about 6 years now and look forward to seeing Cathy and Jeff when we are in…read moredowntown Chicago.

I have thought about the retort I got from your site when you exchanged the necklace that I was to…read morehave fixed so the catch would close. You gave me back a generic necklace and that is not what my parents gave me. My dad died on their trip of a lifetime in Italy of foodpoisoning. All I would like is for you to replace it with another gold necklace which is what I gave you. My parents raised me to be honest and to be honest you took advantage of me. Is it my age or your attitude that makes you ok with this kind of behaviour. I retired after 37 years as a Realtor that had no complaints against my license. Can you say the same? Now all I am asking for once can you do the right thing? I know you are Italian as I am which makes this worse. Do the right thing. And I will bring my children with me this time. My son really wanted to speak with you and I told him no. I am not used to having others fight for me. When it is the right thing, I should not have to, though my daughter Laurie comes to you for her jewelry needs. I will also bring my other daughter vikki because she also noticed that the chain you exchanged is not the real one. Do the right thing. 1m Reply Marie DeMaria mariedemaria@att.net 3122377256