They work for you and not against you. Fast, reliable, very knowledgeable tax service. Always got…read moremy biggest tax return here.

Called in for a business inquiry regarding our tax services and Will said "I'm very busy and your…read morepitch was terrible" then hung up on me. I wasn't even pitching anything. How on edge are you? Super unprofessional. Taking my business elseware.

I am thrilled with Budd Bay Accountants' Gary Merz and his staff. I used to hate tax season and…read moreprocrastinated to avoid the headache of filing them. Now, I just gather up my documents and provided them to Budd Bay and in no time I have an accurate, professional return without all the headaches. Their office is very welcoming and fun to visit when Henri the bulldog is on duty. Friendliness comes with their professionalism. I really appreciated Gary's patience dealing with my ignorance of tax codes. I appreciated his willingness to answer all my questions and provide suggestions to reduce my tax liabilities. I am "technology challenged". The staff at Budd Bay patiently walked me through the proper steps without judgment. I would like to thank them for making tax season headache free.

Budd Bay CPA has been doing my taxes for many years, and always do a good job. I am an Independent…read moreContractor, operating as a S-Corp, and Gary has always been honest and forthcoming, all the while making sure I am paying only what is fairly my responsibility. Having a business makes my taxes a bit more complicated with the need to file businesses AND personal taxes. I've learned a lot about taxes and bookkeeping over the years from working with BBA. I have followed Gary from a previous firm because he's, well, that good. I would highly recommend to anyone looking for fair and informed Accountant.

Absolute worst accountant service I have ever used. They put the wrong city in my personal tax…read morereturn, and I havent received tax returns in 3 years. They refuse to help me when I ask. The staff does not know the difference between an LLC and an S-corps. Do not use Action Tax. Jake Hanes will never return your calls or help you when needed,

Jake and his team have been very helpful over the past eleven years or thereabouts. I had been…read moredoing my taxes on my own for many years. He identified several deductions I wasn't aware of. He is on top of new rules every year, and makes sure I am on top of current regulations. I've been pleased with the service I have received from Action Tax Team and have recommended them to family and friends. We lived in Virginia after Washington, and have retired in Louisiana now, but we still have Jake and the Action Tax Team prepare my tax returns. They also file our Louisiana personal tax returns.

Gary and Associates are The Best Of The Best ! He has done My taxes for My Personal and Business…read moreNeeds. They Are the Best ! Penny Gallo-Clark catscarlatta47@gmail.com

I have been using Gary Lynn Ward for tax prep for the past six or seven years. I also sent a couple…read moreof family members to him and we are all pleased with the courteous service we have received. Some of our tax issues are fairly complex and some of it's pretty routine. Gary handles all of it and explains the issues if we have questions on the details. Gary's office staff is also very congenial and helpful. All appointments, phone calls, emails, etc. have been handled with timely professionalism. No surprises or excuses and I like that. I believe in having various "experts" to address life circumstances whatever they may be. In other words I have a "go to" person for medical, dental, legal, taxes, auto repair, etc. For taxes it's Gary Lynn Ward, CPA - heartily recommended!

Looking for a new CPA after years with our old one. Had an appointment with Carrie and I liked her…read moreimmediately. She's knowledgeable and was more than willing to speak to our financial advisor about perhaps changing the way we invest to mitigate our tax burden. Everyone I met during my visit was professional and very pleasant. Think this is going to be a great find for a CPA.

This was definitely the WORST TAX EXPERIENCE I HAVE EVER HAD and I wish I had not read any of the 4…read more"good" reviews that were posted as they were in no way indicative of my experience! In over 30 years of using tax accountants, I have NEVER had an accountant refuse to sit down and go through my account with me, and I have NEVER been handed my return at pick-up time with absolutely no communication, no explanation, NOTHING! Not one word about the return or how things were handled, just a fat bill and a see ya later. This was so beyond unacceptable!!!!!!! I could have gone to H&RBlock and had way better service, way better communication, and for WAYYYYYY less money. This was just a mind-boggling horrible experience in every way and I would suggest you look ANYWHERE else for any tax help!!!!!!! I would seriously consider that the 4 reviews posted, for a company that has "been in business for decades" ???, may not be legit.

RUN FOR THE HILLS & DO YOUR DUE DILIGENCE!…read more I will absolutely NEVER use this company, specifically Caroline, again for my taxes. As a real estate investor who has a pretty standard W2 job - I wanted an expert to help us (my fiance and I) get the most depreciation from our real estate investments and we were willing to pay the high premium for their expertise. Well boy, were we wrong. At first everything was going according to plan...until it wasn't.... Caroline stopped responding to emails and phone calls until I had to call her assistant multiple times a week to ask for follow ups as we were approaching our tax extension deadline quickly. Finally got a hold of Caroline and she started filing our taxes using all of our documents we sent her from Quickbooks - we also had a brief (under 5 minute conversation about potentially doing a Cost Seg on our new investment property and while we were on the phone, we both agreed it wouldn't be financially beneficial for us to do that this year and we would revisit next year). Then this is where it turned south quickly. Caroline and her team got all of our documents together and since they charged $3,000+ to file our taxes - I thought we would be getting money back to offset it. Well on the phone when she and her team went through the filing, she had stated "great news, we are going to end up with a $14,000 tax return"..... turns out on email the very same day the tax return went from $14,000 to $4,000 so barely enough to cover our costs to hire Jeff Baker & Associates. This was Red flag #1. It was honestly extremely unprofessional to state and get us excited on one number and then put in an email a completely separate number that was much lower. Also, she denies ever saying that number but both of us heard the number loud and clear and had written the same number ($14,000) down in our notebooks - so it just didn't appear out of thing air as she claimed. Red Flag #2 popped up quickly after we had realized that we wouldn't be getting any money back, instead we would be in the negatives this year after paying Caroline & her team. Caroline sends her invoice and what pops up.... an $1,250 additional charge for a Cost Segregation....which again we decided not to do and she mentioned she charged us that amount because we had that conversation with her and she provided expert advise. She then asked if I would consider a $350 discount on the $1,250 fee she was trying to charge us - absolutely laughable. Needless to say after the experience I had with her team by this point....we did not pay the additional $1,250 fee and only paid for the work she did for us. Unfortunately, Caroline and Jeff Baker & Associates was a referral and I didn't do as much due diligence as I should have. DO NOT MAKE MY MISTAKE. I would use anyone over Caroline & her team. It was an unsatisfactory experience at best and one that hurt us financially as well. We will never make that same mistake again and would never recommend this company to anyone.

As a first-time customer, I was incredibly disappointed in the communication. It was frustrating.read more

I've been using JW for taxes since 2016 at Walmart and am well pleased with my experieces with them…read moreand Patrica she is nice, professional & helpful! :) Definetly reccomend this company over any other! Also if your a Walmart employee you get a discount w/discount coupons to give to friends & anybody can fill out a survey for a chance to win 500 dollars!

Amazing Customer service! Fast and conveniently located in Walmart! My tax preparer conversed with…read moreme and kept me entertained, I wasn't just there waiting on my taxes. She also helped me get the most out of my refund with the lowest fee possible! I always had my taxes done with family members or family friends and now that I've moved and had to do it on my own. Jackson Hewitt and my tax preparer made it so easy and painless. My tax preparer also gave me a lot of advice on things I could have been adding for years!

We have had Schram do our taxes, both personal and business, for a number of years. This year, they…read moretold us that the person who usually does our taxes was not available. It took quite some time for the very rude receptionist to tell us that she no longer worked there. We were assured that the new person would take care of things, just like always. Except, we could never get ahold of her and we couldn't schedule a meeting until after tax day. When we finally got to meet her, she had no idea why we were there, and was not at all familiar with our return. We will be taking our business elsewhere.

Our tax preparer retired and sent his clients to Schram and Associates…read more We had them prepare our taxes for 2 years. The second year for the same amount of billable hours they increased their tax prep fee 145%, which was very concerning for us. We asked for a review and that they would please find a way to lessen the fee. Their response was basically "no", " Your increased fee is not due to increased billable hours; it is due to correctly charging for the hours incurred by our firm". Also, after filing an extension for us, we had our information to them by early June and it took until early September for them to prepare our taxes. We checked in with them multiple times to check in on the progress of our return. We would not recommend them based on the price and their lack of expediency.