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H&R Block

1.5 (2 reviews)
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Updated 1 month ago

Services - H&R Block

Audit and conflict resolution support

Current year tax preparation and filing

Past year(s) tax preparation and filing

Tax planning

Accountants

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Dimov Tax Specialists - George Dimov, C.P.A.

Dimov Tax Specialists

(121 reviews)

Downtown

I've been working with Dimov Tax for the past four years, and they continue to exceed my…read moreexpectations every single time. They are incredibly professional, always responsive, and consistently keep me updated throughout the entire tax preparation process. Their attention to detail and clear communication give me complete confidence that my taxes are being handled accurately and on time. It's rare to find a team that is both efficient and personable, but Dimov Tax truly delivers on both fronts. I highly recommend them to anyone looking for a reliable and knowledgeable tax accountant.

I've been a client of Dimov Tax for nearly 10 years, but my recent experience has been extremely…read moredisappointing. During the past five years, I've noticed a clear shift in how the firm operates--communication has declined, staff turnover has increased, and overall service quality has dropped. After paying nearly $1,800 upfront for my 2025 business and personal tax returns, I experienced over a month of delays with little to no clear communication. Despite multiple follow-ups, I was repeatedly asked for information I had already provided, which showed a lack of internal coordination. On top of that, I was asked to sign an engagement letter late in the process, which was not properly delivered or explained. As a client of nearly 10 years, it made no sense to receive a generic engagement letter outlining services I've long been familiar with. There also appears to be a high turnover of staff. I was reassigned multiple times, and each new person seemed unfamiliar with my account, leading to redundant questions and confusion about my LLC structure. It felt like I had to restart the process repeatedly. It's also extremely difficult to get George Dimov on the phone, and emails often go unanswered. At this point, he comes across as an absentee owner, with much of the work seemingly outsourced to staff abroad who are not aligned or familiar with long-term clients. For a firm handling time-sensitive financial matters, that level of disconnect is frustrating. Even more concerning, there was a separate incident involving a former employee, Bob Liu, who went rogue and took client information, including mine. He processed one of my tax returns independently, and to this day I have never received a copy of that return. I had to notify George myself, as he was not aware of the situation. This directly impacted me by delaying a construction loan process I was pursuing with a bank. Most recently, after having over three months to prepare my returns, the firm still filed my tax return incorrectly. That was the final straw for me, and I ultimately decided to terminate my relationship with them. I also ended my payroll services with them. Despite paying $100 per month automatically for 38 months, they claimed I owed an "outstanding balance of $5,700 for 38 months of services." This was completely false, as I have proof of every payment. This situation highlights the disorganization of the firm and the constant turnover of staff who clearly are not aligned or aware of long-term client accounts. Overall, I can no longer recommend this firm, especially for clients with multiple entities or complex tax situations. P.S. The reviews here feel misleading. I've noticed that the owner is quick to respond publicly to reviews, yet does not follow up with his actual clients. If you're considering working with this firm, feel free to reach out--I'd be happy to discuss my experience further and share supporting documentation. As a result of the delays and mishandling of my account, I was also charged a late-filing penalty by the IRS.

Watter CPA - Kenneth J. Watter, CPA, CFP

Watter CPA

(14 reviews)

I had a 5-star experience working with Watter CPA. The staff responded quickly to emails and were…read morealways courteous and professional. Moreover, they found tax breaks that I surely would have missed had I done the taxes on my own. I recommend them highly!

We have used Watter CPA for our tax preparation for a number of years, and we are very happy to…read morecontinue with them! The CPA practice has transitioned from a small number of people working in the Rockville office to an expanded practice under the umbrella of George Dimov, located in New York City. Throughout the transition, when we have had a question or concern, someone has always responded in a timely and positive way. Some of our investment statements are always delivered late in the first quarter. Usually, Watter CPA has been able to upload all our data except those pieces, so that they could be entered quickly, allowing us to file by April 15. When that last investment data is delivered to us too late, Watter CPA smoothly files an extension for us. The Rockville staff is courteous and efficient. Courtland (in the front office) knows us as returned clients and we are totally comfortable trusting her to follow through with any and every communication. This year was the first time that Mitchell prepared our taxes and it was clear that he understood our rather complicated income tax profile, expertly applying every credit we could have and taking the time to clearly explain the answers to every question. We are very happy to recommend Watter CPA/George Dimov Tax Service, and we look forward to continuing with them in future years. Larry & Nita Vorisek

Helen's Accounting Services

Helen's Accounting Services

(8 reviews)

Helen has been doing my taxes for the past 3 years. She is truly a God-sent. She is a busy lady,…read morehowever, she always seems to get my taxes back to me in record time and is always willing to work around my schedule. She delivers A+ service every time.

We had a very disappointing experience with Helen's tax service and would not recommend it…read more From the very first visit, the professionalism and customer service were lacking. The office felt disorganized, and there was no proper greeting or effort to make clients feel welcome. During our appointment, Helen repeatedly answered phone calls while speaking with us, which felt extremely rude and disrespectful of our time. Another major concern was the lack of transparency regarding pricing. Fees were only mentioned verbally, with no clear written breakdown or invoice ever provided. We returned a second time to drop off documents, and when we came back again with additional questions, the experience became even worse. Our questions were dismissed, and again, phone calls were prioritized over the clients sitting directly in front of her. It genuinely felt like she did not want to answer basic questions or provide clarity about the service. Overall, the entire experience felt extremely unprofessional and honestly raised serious scam concerns for us. The lack of invoices, poor communication, dismissive attitude, and questionable reviews made the business feel unreliable and untrustworthy. At the very least, clients should expect basic professionalism, transparency, and respectful customer service -- including a simple "hello" and "thank you." I strongly recommend that people avoid this place and look for a more professional and trustworthy tax service elsewhere.

H&R Block - taxservices - Updated May 2026

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