Tax season could definitely be a stressful time. You have to go with someone you trust and you're comfortable with! I have never used any other services besides H&R Block to do our taxes. As far as I remember that has been the only company I have ever used and trusted with my taxes. We were lucky enough to find our professional tax Pro and District manager, Margaret Hart we have been coming with her for a few years now ever since we moved to Lincoln, we were kinda nervous at first, because we had our tax guy from H&R Block in San Jose that we had been going to previously for a few years but as soon as we met Margaret, she made us feel very welcome. She is very knowledgeable, with years of experience .We bonded right away. They have a nice clean office the receptionist in the front desk are very friendly. Highly recommend this office and did I mention Margaret works year round so if you ever had any issues, you could call her any day of the year which is nice ! read more

See all

I used this company for the second year in a row now to file my taxes and worked with Kathy. She's great! She's quick, efficient and friendly! She makes filing taxes easy for me. I'll continue doing my taxes with her! read more

Do not go to this H&R Block. A woman by the name of Katie took my social security number and claimed me as someone else's dependent. I am an adult and have been living on my own for nearly a decade. Her mistake has caused me to go without a tax return or stimulus for the year of 2020. and I may not see it for months to come. This location is not detailed-oriented and can make mistakes that haunt you for months. H&R - I did call you guys and all you said was to wait and there is nothing you can do. Horrible!!! read more

My husband and I have been coming to this H&R Block for two years now and we Love Katie German! She is always so friendly and knowledgeable. She explains everything and makes taxes so easy. Katie is the best! read more

Katie German helped us so much with fixing our taxes we will be back for sure. She went above and beyond showing us what we needed to do to fix our 2018 taxes. Thank you! read more

Kathleen Foulk was extremely professional and just made it a great experience. When you do your taxes definitely ask for Kathleen!

Katie German has made my life so much easier with doing my taxes for me. She had my return almost tripled from doing it myself just by teaching me what a true deduction is. I am so glad and will go in to see her each year!!! Thank you again!!!! See you next year! read more

Second year coming here to see Katie! She's sweet and knowledgeable and gets everything done quick!

Katie was amazing. She was fast and friendly. Definitely a great experience here in the Lincoln office.

Always quick service. Honest and useful advice moving forward to next tax season. Rob Brenner is a professional and easy to work with. Thank you! read more

I made an appointment and arrived 5 minutes early. After checking in, I was left sitting in the lobby until I walked out at 20 minutes after my scheduled appointment time. I was never given an update or explanation for the delay but was just left sitting in their lobby. When it reached 20 minutes past my appointment time, I told the receptionist I was leaving and would get my taxes done elsewhere. It is extremely rude and unacceptable to leave someone, who had an appointment, in the lobby for 20 minutes with no explanation or hint of when that appointment might be honored. Also, while sitting in the lobby, I could hear some of the financial conversations their tax people were having with clients because it is one open room with low partitions between the desks, so conversations are not private. I would definitely NOT recommend this location! read more

I would not recommend this H & R Block. A friend of mine has had a great experience with a different location for several years, so I thought I would give it a shot. Their website advertises that you can make an appointment or walk in. I tried the walk in but couldn't be seen in a reasonable time. Ok. So I make an appointment. She suggested 1 day that I was unavailable and then offered me an appointment on the following day. Perfect, I scheduled it. I let them know I had never done my taxes before (my husband always took care of it for me). They didn't offer any help in letting me know what I needed to bring, so I took my best guess. So I show up for my appointment (with my appointment card in hand that they had written out for me) and was told that my appointment was the day before. I handed them the card and showed them that my appointment was for that day. The girl who had made the mistake was there, no apology, no nothing. I wish I would have walked out right then. They told me I would have to wait 30 minutes. Fine, I did. So the lady who is going to help me with my taxes comes to the front as she's finishing up her previous appointment. I can tell by the look and the whispers to the front desk girls that she was completely irritated, as she thought she was finishing up her last appointment for the day. When she came to get me, she was barely friendly. Again, I tell her I've never done this before and hope I have the right stuff. Of course I was missing a few things. She told me I would have to take my best guess or they would charge me $50 to amend my taxes later. Nearly $400 later as their fee, I was finally out the door. I wish that I would have walked out as soon as I found out they screwed up my appointment. But my taxes are done, I got a refund and I will NOT be going back to H & R Block next year. read more

Missy Brett Taylor is the best! She had my taxes figured out within 45 minutes and out the door in around 60 minutes. Thanks Missy!

Best place ever for taxes! Friendly, knowledgeable and professional! I've been coming here for 10 years now and am completely satisfied. It is necessary to schedule an appointment in advance as their reputation has kept them busy. I highly recommend them! read more

Wish I could give NO STAR. PLEASE save your money and DO NOT go here. They are a rip off. Each year, they have charged me $100 more than the previous year for doing the exact same amount of work. This year, I was skeptical with the $150 increase (serviced $486) and for the first year ever, OWED!!! So I went to a certified and reputable CPA in Folsom. They found me additional savings and have had so many unhappy customers come from H&R Block. NOW, trying to get my "Maximum Refund Guarantee" preparation of $486 is a JOKE!!!! They are giving me the run around and making excuses. I have provided them w/ the amended tax return showing an additional savings, and they keep making excuses. NO GUARENTEE here. I'll be filing a complaint w/ BBB as well for they have blatantly false advertised. You have been warned AND a reputable CPA was $180 cheaper!!!! read more