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H&R Block

2.6 (12 reviews)
Closed • 2:00 pm - 7:00 PM
Updated 3 weeks ago

Services - H&R Block

Accountants

Current year tax preparation and filing

Past year(s) tax preparation and filing

2 More Services

Audit and conflict resolution support

Tax planning

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Albert Okagbue, CPA - Albert Okagbue CPA -- firm owner.

Albert Okagbue, CPA

(6 reviews)

Medical Center

I'm going to try to make a criticism sandwich out of my bad experience:…read more THE GOOD - Albert seems like a nice guy who is trying to make money to feed his family. I believe he wants to do right by his customers, but... when it all comes down to it he really only wants customers who are willing to pay premium pricing for average (at best) services. THE BAD - For me, his kindness ended when I simply asked him why he charges almost twice as much ($500 for my personal taxes compared to someone else who charged me $300 last year) as other CPA's when he is doing the same calculations for your taxes. After spending an hour and a half discussing my tax history with Albert, I finally asked about pricing. This is when he told me about his high prices. So I let him know that for the sake of time I would be willing to pay him to do my taxes this year, but at that price I would likely not continue to use him year after year. To my surprise, he got defensive at this point and let me know that I should probably find someone else to do my taxes because it "wouldn't be worth his time" to do my taxes for one year. What good business person turns down easy money when you have already done half the work? THE SILVER LINING - Although this guy completely wasted my time, I'm happy he showed his true colors. I have plans to purchase a franchise or start a business in the near future in addition to potentially investing in real estate. I would hate to work with someone who feels they are "too good" to work with me on my simple taxes when I know my taxes will become more complex in time. I truly feel that I dodged a bullet on this one. Good luck to you if you choose to use this guy for your tax prep. I hope you have deep pockets!

This is a professional CPA, very knowledgeable and know how to guide you through the whole process…read moreto make it easy for you to do your taxes. I highly recommend Albert as your CPA.

Bui Tax & Accounting

Bui Tax & Accounting

(18 reviews)

Downtown

I called Linda on 2/13 and 2/16 with no response. I texted her on 2/16, no response. I did a YELP…read morereview on 2/19 with a 1-star rating stating that she never responds to my calls or text. She messaged me right away; I assumed she was concerned about the 1-star rating. She called me several times and texted me saying how sorry she was. I did call her back to kindly let her know I already found another CPA. She convinced me to drop my CPA and went with her instead just to string me along for over 2 weeks with no intention of working on my taxes. She also made accusations about how I switched CPA every year which I have been with the same CPA for over 20 years. She would ask for sensitive documents; I would upload them to the portal within hours. Then I do not hear from her for days. She would text me again days later saying she has questions and would like to schedule a phone/zoom/google meeting. Then I would respond saying I can talk and asked for a time that will work for her. Saturday was one of the options she gave me so I asked if 1pm works for her, she then accuses me of not being reciprocal and weekends are her rest and family time. I will be filing a complaint to the State Board of Accountancy. She is very unprofessional and unethical. I would not recommend her to my worst enemy.

Linda has been filing my taxes for over 7 years. As my investments and filings gets more…read morecomplicated every year- she is able to thoroughly comb thru all my deductions. Saving me money, time and most importantly submit an accurate filing. Top quality work, valuable tax advice. Highly recommend to all my family and friends.

H&R Block - taxservices - Updated May 2026

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