Let me start by being fair, I had a horrible experience. I do know some friends who have good experiences with H&R Block in general. That's why I ended up going there. I have multiple forms that i could handle, but the only reason I went there was to incorporate a loss of income type form into my taxes. I have three family members that use this to lower their taxes from an inheritance. I dealt with Michael Wilkinson. A nice gentleman and when I explained my situation and the reason I am there he took the form, seemed to understand what I was having trouble with. This experience was very expensive, but I thought it was worth it to make sure I am getting the forms in that lower my taxes. So I go on my merry way thankful for the help. The next day I receive a phone call that there was a problem and the form I had given him was not correct and that I need to resign all my paperwork and now instead of getting a tax refund, I now owe taxes to federal and state. I want to be clear that I have three family members that use the exact same tax document and gives them a hefty break, but for some reason I can not according to the tax prep helper. So I wasted a few hundred dollars going to someone who said I had everything needed, but then after I paid, all the sudden they were not correct. What makes this even better is the I just received an IRS letter stating that I owe more money because there were mistakes in my tax filing. Again I would like to point out that I am sure my experience could be rare, but I will never let this company get anywhere near any of my tax forms ever again, and I would advise you do not use Michael Wilkinson. A nice and articulate gentlemen, but one who screwed me not once, but twice with one year filing. I say this as someone who is extremely frustrated, but trying to be completely fair. read more