Guys, if you want the best tax services in a timely and professional manner, this is your place! Sike. I've seen better customer service at one of those do it yourself kiosks at McDonalds. I set up a virtual appointment and after waiting for 40 minutes I got a phone call with no apology and was informed that my tax preparer was too busy to help. Nice. I then set up an in person appointment with a tax professional for 9am. They insisted I come in and shouldn't do it virtually. The employee arrived at 9:20, and the doors weren't open so I got to stand outside in the cold for 20 minutes waiting. Luckily, I have alligator blood like Matt Damon in rounders. After sitting down, I was informed that because of some specific forms I had, this person couldn't help me, but I can make another appointment. Would have been cool to know that beforehand, especially since I uploaded them all to their portal a week prior. On second thought, this place rules, definitely go here! read more

Unprofessional. Hideous customer service. I waited 20 minutes for someone to assist me. An older lady who worked at 151 tremont location expected me to leave my sensitive documents at the unattended front desk and had the gaul to get mad at me when I asked when the receptionist would return or if there was a more secure way to leave my sensitive documents for my tax preparer. She was not capable of answering these two basic questions and just seemed to get madder. I tried to ask when I should come back but she just walked away. In a world where you cannot be too careful and cannot count on the common sense of others to not over-react I didn't want to keep pushing for information and have her blow up at me but it was just a lousy experience. Super unprofessional and zero customer service. How can you trust someone to prepare your taxes when they cannot interact with other humans? Dont go here read more

WAITED ON SEVERAL DIFFERENT LINES TO CONNECT & MAKE AN OFFICE APPOINTMENT FOR PAYING TO DO TWO YEARS OF TAXES..AS I HAD A HIP REPLACEMENT LAST YEAR. Began calling at 3:20 pm..Offices closed between 7 & 9pm....It was a horrible experience from start to finish..Kept getting the same recordings over & over again..They kept asking me for a partial social security number which they told me didn't match up to my phone number..That was because I was never a register client with H&R Block..Heard the message over20 times.. Then the automated voice said..I will connect you with customer service..which just kept ringing..I hung up tried another office with a different number..Another recorded voice..with repeated messages telling me i could speak to someone in five minutes...NEVER HAPPENED..Now I have been hanging on for almost 35 minutes and so frustrated as I REALLY WANTED AN OFFICE APPOINTMENT..Never responded. ..It was a nightmare.. My final attempt was to call the 24 hour help-customer service number"let us help You.." Third number...Another 14 minutes..No response..Exhausted.. Out of sheer exhaustion, I went on their Review site to understand WHY.. Guess what..90% of their reviews are from their own company people.. i was so disappointed in this site & service..will not use them.. read more

Angela at H&R Block is excellent! I called for an appointment and was able to get in the same day. Although the services were a little more then I expected, I feel much better that it was done by professionals. She is thorough, attentive and explains everything. I will go back there next year. Covid safe too. read more

Monique Forde is an amazing Tax professional! She helped me more than anyone at H&R block! Heather Randolph is also quite amazing at her job! Even though I am not a big fan of how H&R block handled my taxes these two ladies helped me so much! read more

They offered to do my taxes over the phone. The person that did them made many mistakes and I went to an HR block office where I live and they told me the taxes had many mistakes but they couldn't fix them so the only solution was to re do them with the person that made the mistakes. What a great solution right? I told them that that was unacceptable and I requested my money back. Well that hasn't happened yet and I've been dealing with their lack of professionalism for more than a month. The people I worked with at this office are Monita Lam and her manager Wanda Smith. Oh and if they cut and paste that message that they put after every bad comment suggesting to call 1-800-472-5625 just be aware that I waited 45 minutes to get to someone and when the line was answered they hung up. Honestly terrible customer service experience!!! read more

STAY AWAY!! they are unresponsive filed the taxes incorrect creating unnecessary assessment. They still owe all paper copies of all our documents nobody is able to be reached. When calling phone appointments aren't followed up on, you get in person appointments when the office is closed. Don't use them! This will probably end up getting a canned response 'from the owner', calling the general number isn't very useful. Talking to an agent in a call center with limited to no understanding of the problem, we're just being pointed back to the agents in the local location that aren't there right now. These same agents don't know how to work their own systems since they are unable to setup up phone meetings with their own auditors (appointments get lost in their system or just not followed up on), Or they make appointments for the local offices on days that the office is actually closed!!! DON'T USE HR BLOCK. We have bought the tax insurance, but if you don't get to speak to someone there is no way to actually leverage that insurance and resolve the tax issues. At the same time they loose the documents so there really isn't a good way to resolve the tax issues anyway. read more

Wow, I wish I had read these reviews before going here. I tired to use H&R Block for my taxes this year and it's been a horrible experience. I first scheduled an appt with a tax specialist at the East Boston location, and then received a call asking me to reschedule. Since none of his other available times worked for me, I asked to see someone else. Then I was told that no one else in that office was qualified to do multi-state taxes so I should go to the Tremont St location. Only one person at a financial institution that does taxes, is qualified to do multi-state taxes? What? I then saw Zenaida Faller at the Tremont St office. We spoke for an hour, during which time she had trouble remembering the names of the 3 states I lived in, took very few notes and asked only a handful of questions. She told me their services would be expensive and probably cost about $450. Then when she "started" my taxes, she just used online software that I could have used myself. She asked me to send her additional documents within a couple of days. I emailed the documents and got no response. I followed up a couple of weeks later; still no response. After numerous unanswered calls and emails, someone from the office (who sounded like he was drunk - not kidding) finally called me back and said that Zenaida was "very busy." Too busy to speak to her client? Cool. I've told them multiple times that I need my documents back so I can do my own taxes since they've failed to do them, and they still will not give them back. I've had to go around getting duplicates and now I'm just using TurboTax myself. Bottom line - HRB is poorly run and disorganized, and Zenaida Faller is incredibly unprofessional and unqualified. Stay away. read more

Terrible experience. Had an appointment scheduled for 5pm and at 5:15pm the receptionist told me the advisor wouldn't be ready for another 20-minutes. She asked what I wanted to do, and I said I would wait as I needed to complete taxes and didn't really have an alternative. She replied with, "Well, you always have choices." At 5:40pm, my advisor walked out, asked for me, and then reported he would be another 20-minutes in a tone suggesting he was annoyed I was going to wait it out (maybe hoping I would leave so he wouldn't be late for his 6pm). I waited, was called back at 5:55pm, and did not receive an apology until I stated that I was frustrated as I had to reschedule a 7pm meeting I had. Once in with advisor, experience was still poor. This was my first time trying H&R Block, and both times I had appointments (I went to the Allston location and was referred to Tremont location) and was seen at least 30-minutes late. Just call it what it is--walk-in only service! Then I can patiently wait 60-minutes and schedule my day accordingly. Will not work with H&R Block again. read more

I have used other H&R Block locations in the past - one in Florida and a different Boston location - and never had any issues. I switched to this location a couple of years ago when I moved. Last year, I had my taxes done and while it was a longer appointment than it needed to be, I had everything done and seemed to be okay. This year, I decided to take advantage of the drop-off service. I had started to do my taxes online, but nothing is ever really "free" and I quickly learned that by having more than 3 forms to fill out and having one question, I'd pay the same as if I came in. So I figured I'd drop off and schedule a quick appointment to ask a question about paying taxes in my new position. My appointment was at 12. I arrived at 12:01. I didn't get called back until 12:35. She had no reason for it, I didn't catch exactly what she said but nobody came out of her office so I honestly think she just forgot to come get me. Like I said, most of my forms are already in the system but I had one question that would take 10 minutes to answer. The CPA asked me if I could come back the next day to review my taxes before being submitted and she'd help me figure out my question. She specifically scheduled me for a time and asked me if I could come at that specific time. So I came back the next day at that specific time - and waited over half an hour yet again. At one point I even asked how much longer and the receptionist had no answer for me. I told her I didn't have time to sit and wait like I had the day before and that my time is valuable, too. The receptionist claimed that she was just finishing up with someone but when she came back from checking I got no real update on time. Finally, the person who'd apparently been holding up her time offered to step out so I could have my forms finished. I never got my question answered. She took her mask off while she was talking to me. I finally got everything done, but I will be going elsewhere to get my questions answered. I don't recommend coming here unless you're okay with waiting well past your appointment time. I'm giving two stars because she did apologize a lot and I know places are struggling right now, and because at least I had a coupon, but the lack of respect for my time, lack of professionalism, and refusal to help me when I'd made sure to book time to have them answered was too much and I can't give more than 2 stars. read more

I have used a couple of firms for my personal and business taxes in the past. I was never satisfied mostly because I was the little guy. My returns didn't bring them several thousands of dollars in fees and I was always put at the bottom. More annoying was when I would send QuickBook files to said firms and they didn't know how to open them or convert them. I had to write instructions. After much disappointment I wandered into a local H&R block where I met Zenaida Faller and the rest is history. Zenaida requested three years of previous tax returns (prepared by two other firms). She asked me some questions about why my accountants did not elect certain things that would have given me more money in my return. I honestly didn't know. I'm not a tax person. After we discussed the various options, I found that my previous "professionals" were remiss in their fiduciary duties to represent, me, their paying client in the best way possible. Long story short, I have stayed with Zenaida. I have received a substantial refund that I would have never found from a previously filed year, she has helped me during a stressful audit in which she was able to get me an additional refund (versus owing the IRS!), and most importantly has been available to me with my questions and concerns. Zenaida treats me as a person and not fee to be earned. She works extremely hard on my behalf and I cannot recommend her enough. If you are using a firm for your personal and/or business tax returns, you should seriously consider speaking with Zenaida. She will save you money on expensive fees and probably find mistakes your overpriced accountants have made. read more

Stay away from H&R Block. They did my taxes for 6 years, upsold me "Peace of Mind" every year. The one time I needed to use it was, of course, when the IRS did an audit. I went into the office and they photocopied everything and told me they'd call me back. They stonewalled me. I had to hire my own tax attorney and found out that H&R Block completely did my returns wrong for all the years. When I asked for them to honor their agreement, they offered a refund on the prep services for ONE of the years, and then told me if I don't like it, I can take it up with legal. *STAY AWAY* read more

WORST experience of my entire life! I had a 100 year old man who couldn't see or speak charge me $500 to tell me I only get $47 back! When I've never gotten less than $3,000 and nothing in my life has changed?! Makes NO sense! I sat there for 4 hours while he pecked away at the keys and spat at me every time he spoke! I wanted to vomit and run out screaming! Do NOT go here!!! read more

The word "appointment" is a very loosely defined term at HR Block. Despite scheduling a noon appointment, the tax preparer came out to tell me she had a client and it would be a moment. I'm already upset with HR Block because they made an error on my return, which I had to find myself. Now they are giving me grief for filing an amended return. I have to admit that HR Block does one thing right and that's marketing. Those commercials do a great job glossing over their terrible service. read more

Terrible service! Most unprofessional people! Avoid under all circumstances. Appointment system is just for name sake. They do not stick to timelines or respect clients time. Our appointment was at 9.45 am we were made to wait until 10.30 and it took more than an hour and guess what our tax documents were not done during this one hour. We were asked to visit late in the evening and when called to check if its done, answer was still need another hour to get it done. I have used H&R block services in LA and they are so professional and get work done in time thats allocated to you. Will never go back to this place every again!!!! Must avoid! read more

Never, NEVER, NEVER AGAIN!!!!!! Do yourself the biggest favor and get Turbo Tax instead!!! Simple tax preparation made 100 times harder because lots of bugs and glitches with software and non-existent support. Wait on hold for an hour and talk to someone overseas that has no concept of tax preparation or the software. Unbelievable how bad they have gotten! read more

I used there online software, filed and received email saying it was processed and complete. Then received a follow up email saying I needed to call them. I called, was put on hold for 32 minutes. When I finally spoke with someone and gave my info, he asked me if he could put me on a brief hold to look into it. The call dropped. I called back waited 25 minutes. When someone got on the phone I asked to be called back if the call dropped-- which it did p, and they never called back. I tried a 3rd time, waited 15 more minutes and the call dropped again. The call/ connection is fine until they pick up then it mysteriously drops and they don't bother calling the customer back. Not once when I mentioned to a rep that this was happening did they apologize, the tone was rude and dismissive-- I will be using a different company next year for sure! read more

When I lived in Boston I went to this H&R Block both years I was there. I cannot say enough good things about their Master Tax Advisor, Gary Nicholson. He is THE BEST. He's fast, friendly, competent and worth every penny. While my taxes aren't the most complicated (student loans, multiple state income, no property), I'm sure Gary could handle the most difficult tax preparation with ease. He likely has hundreds of clients, but always takes the time to drop his business card in the mail to me with a hand written note on the back every spring. Make an appointment with Gary. You won't be disappointed! read more

Contrary to other reviews here, my experience at this location was actually extremely good. I found all the staff to be very friendly, helpful, on time and offered good advise. I worked with 'Joe' who is very knowledgeable, friendly and provided good advise. I am very pleased with my experience and truly enjoyed working with 'Joe' - who is a great tax advisor, helpful, accommodated my schedule, thorough, etc. I will gladly return to work with him again, a great experience! read more

The worst. The tax specialist, not even a cpa, was slow, made numerous mistakes, and the whole time just asked me what I already knew and clicked check off boxes. On top of that. It cost $500!!!! Never ever ever again read more

Hubby and I were filing jointly for the first time after being married. We thought our tax situation was rather straightforward (mortgage, regular jobs with W2s, some charitable donations, and dividends from mutual funds). So we used Turbotax, but then a friend recommended we use an expert at least once just to make sure we're not making any mistakes. So we called HR Block and (after a long wait on the phone) we made an appointment. The next day, I got a call back that our appointment slot wasn't available because we'd made it online without checking with them (not true). Anyway, we made another appointment. We also asked how much the tax prep fee would be, and after we described our tax situation, the lady on the phone said about $175 for federal and state. We figured that was not bad for confirmation that we're doing it right, or to learn the right way to do our taxes. So we went in on the appointment date. It took the tax preparer 45 mins to do our taxes and the tax due was exactly the same as Turbotax had estimated (yet another proof to save your money unless you have a complicated tax situation). After the preparer was done (but thankfully before she filed it), we asked her for the fee and she said OVER $500! We were shocked! We asked how our fee could be 3 times what we weer quoted when our tax situation was exactly as we described it to them, she said it was beacuse we had high income and THE COMPUTER had to add extra forms blah blah blah, and tried to imply the receptionists providing estimates didn't ask all the questions. We ended up not paying anything, just upped and left and told them not to file anything. So if you're going to these people, make sure you know what you might be in for. The eonly explanation seemed to be that they were charging by income level, even if your tax situation isn't complicated. Another annoyance was that after they took our contact information (including cell phone #s), they wouldn't prepare our taxes unless we agreed to TELEMARKETING CALLS FOR PRODUCTS AND SERVICES. Despite the form saying you don't need to consent to telemarketing to use their services, our preparer said the system wouldn't let her continue unless we agreed to it. That was when we should have upped and left. lesson learned. read more

In 2003 I walked into the H & R Block office at 151 Tremont St. In Boston because my tax returns had become too complicated for me to do myself. I asked the receptionist if I could meet with someone who could prepare my taxes for me. In a matter of only a few moments, a tax preparer, whose name is WENDY LEE, appeared. She smiled warmly, introduced herself and led me back to her cubicle where she filed my taxes without any problems. That initial experience was very positive. Because of that experience, I have gone back to Wendy to do my taxes for 11 straight years now, including this year. She is very warm, friendly and very professional (She used to work in a professional capacity before getting into tax preparation). This year, for the first time in a long time, I actually received a refund (both federal and state). When I arrived home after meeting with Wendy, I found two separate emails awaiting me: The first informed me that my federal return had been accepted, and the second that my state return had also gone through OK. I thought that was a nice touch. I received my state refund in a matter of a few days (Federal refunds take longer). Regarding the appearance of this particular office, it's pretty clear that HRB made improvements. The office now looks larger and more professional. In sum, I can't comment on any of the other tax preparers at this office because I haven't worked with them; however, I can, without hesitation, highly recommend Wendy Lee. If you need a tax preparer, go see Wendy at 151 Tremont St. read more

Keep away from this place They took my file with promise to finish within one to two weeks and than at the end of the third week they said sorry we do not have time go find someone else it is extremely unprofessional person I wasted my time it is frustrating I had someone else in the agency to finish iutter they had previous years forms but I will never use them again read more

Ridiculous pricing for incompetent preparer. Should have just done it online, I would have saved time, money, and aggravation!

Horrible customer service. The older gentleman who prepared my returns told me he'd have them in a few days, then was late by more than a week. And in the process he insulted the company I worked for and divulged potentially sensitive information about another customer to me. It was downright unprofessional. read more

This review is specifically for ZENAIDA FALLER. "I didn't have the time to entertain you," she responds when I inquire as to why she took WEEKS to get back to me regarding my time-sensitive emails and phone messages. She then proceeds to rant for a good five minutes about how busy she is ("I go to bed at midnight") and all of her responsibilities that she cannot fit into her day, which is unsurprising given how she seems to be unable to juggle her time. This unprofessionalism is blatantly unacceptable. "I don't have time to entertain you" is an unacceptable, unprofessional, and inadequate response as to why she cannot return my very time sensitive emails and phone messages in a TIMELY manner. I left voicemails, sent emails, and made phone appointments: NONE of them were answered or acted upon. She has ignored all of my attempts to contact her with my time-sensitive inquiries. She has treated my important questions with disregard, which I find to be unacceptable for a tax professional. read more

Went here to do taxes. Won't mention names. I owed money to the IRS. $1,221 because of Obama Care. That's right the ACA or to me UCA. I even paid my premiums every month. So... I had auto payment installment of so much a month. I get a letter in the mail from the IRS and said I owe an user fee of $107. WHAT! I was never told that at HR Block. So now I am trying to get that money back somehow. HR Block is looking into it and will see what happens but they never knew I had to pay an user fee and never heard of this before. IRS said they should have known. read more

I called two times to make appointmemts with H&R block. After getting a confirmation for the first appointment, I get an email a day later letting me know it's cancelled, and that I need to go to another location. Okay, no problem, they let me know ahead of time. I called the new location, and was told I had a confirmed appointment. After wasting $20 getting to the appointment, I was told at the location that no one was available to take me. "Sorry, nothing I can do." I'm a small business owner. Obviously there's nothing I can do beyond leaving my review. That being said, certainly will NOT be using H&R Block's services, and will be telling others of my experience. While that may not matter to the faceless corporate giant H&R Block is, at least I'll be saving my friends and family from having to deal with the complete lack of customer care that comes with their (lack of) services. read more

So fin'eto. Posh lime green. Thx, for the cash back sir'z.

The worst experience I have ever had filing taxes. Paid for the Plus live assistance online because I am a student and do not have a lot of deductions or credits so I thought it should be fairly simple with a little help. On the first question, I asked it took over 10 minutes to get assistance and then the person was incompetent. They were answering in short responses avoiding questions not reading my answers clearly. They had no idea how to help. read more

A different H &R Block office prepared our 2010 and 2011 returns incorrectly. They discovered the error when they were putting together the 2012 returns in Spring 2013. We went to the 151 Tremont Street, Boston office in June 2013 to straighten things out and to request reimbursement for interest accrued. Louis Fisher was encouraging, but he was about to go on furlough for the rest of the summer. He told us that one of his colleagues would take over the case. When he left, that colleague had never heard of us. The office manager assigned us to Abroni (Joseph) Quansah. He was slow to respond to our requests, let his email box get full so that some of our messages bounced back, and lost messages we sent him so that we had to send the messages and the attachments all over again. He also asked for copies of the backs of pre-printed forms, which contained instructions, not our tax information. I am not sure whether he was intentionally stalling or just being mindlessly bureaucratic--probably just incompetence. It is four months later and we are still waiting to be reimbursed for about $600 in interest that we had to pay the federal and state governments. read more

Never again will I use that office. They are rude! I had to tell the receptionist my name 4 times in less than 20 minutes. They're disinterested in service and have zero idea about common courtesy. I've used the Brookline office in the past and I've been very satisfied - (Harvard St) ; I'm going there next Friday. I walked out of the Tremont St office- instead of making an effort to reach out to me and ask me to give them a little more time to free someone up to do my return, the receptionist sneered at me in disgust. Save yourself the indignity and go somewhere else. read more

I went to this location because of this review I found on yelp. That was two mints ago. I went there because another h and R block in Roxbury made huge mistakes on my return even thought I paid close to $600 to file my return. I called Zanaida at this tremont office to make an appointment for her to correct my return because I did signed up for their guarrantee assurance for extra fee which says they will correct any errors they make and pay any fees and penalties. When I got there in may 6th, zanaida told me she is busy so she will have to reschedule and she will continue to work on my file before our next appointment. When I came for next appointment, I was told zanaida is not available even though I had an appointment. A week letter I called the office, and a very rude receptionist guy told me, zanaida no longer is with the company. The following day I go to the office and ask To get back my papers. He told me again zanaida will be here next Tuesday come back for her. I Asked him I thought she was no longer here then he said who told you that. He told me to come back for her the following Thursday which I did and again she was not there. After two months since the start of this run around, today july 2nd I went there and Zanita was there she has not touched my file, didnt do anything with it and returned my file to me today. And that is my H & R block experience read more

If you could give zero stars. $300 bucks every time- crappy rude and slow service! Last year some guy told me to "can the attitude" over the phone and eventually hung up after leaving me on hold for a while, after calling back a woman answered and refused to tell me his name. I had to go in person just to find out what was going on -(while waiting two different people called up to complain about "some man they spoke to that morning"-hmmmmmm) THEN they paired me up with the slowest elderly man to walk this earth- I sat there for hours as he scrolled through stuff not asking me anything. They hurt my feelings wasted my time and my money. NEVER GO HERE! I'm doing my taxes for free this year by myself- forms at all post offices people let's take a stand!!- oh yea and I don't know what these asses did but I am a server who doesn't make that much and they made me owe like $2500 fed and state on top of their $300 fee- AND they sent it out LATE!!! WTF. NONE of my co workers owed that much!!! thank god for that $600 refund. The only good thing W ever did for us! read more

I signed up for yelp so that I could write this review and no one else has to ever go through the same experience I did. I was filing for my taxes after the 6 month extension and wanted to go to an office which was open all year around and someone who could handle foreign taxes. This branch looked promising on the internet when I browsed the profiles of the consultants working in this branch. I booked an appointment and specifically informed that I was interested in meeting a specialist who understands foreign taxes as well as I had immigrated in the middle of 2013. I was assured that the 'experts' can handle this with ease and I should just come in for the appointment. So, on a cold and rainy morning, I head out with my family to their office for my 10 AM appointment. The first lady I met kind of started freaking out when I started talking about my movement to the US. She was upfront in saying that she can't handle this. I obviously mentioned that I had booked this appointment after being assured that foreign taxes can be easily managed here. The lady looked up whom I had spoken to while booking the appointment and then I was made to wait for this lady called Monita who had booked my appointment. Within a minute of speaking with her, I knew that this had been such a waste of time. She talked about all types of complicated cases she had taken care of but this was out of her league. Come on, as if I was the first man to have immigrated to the US in the middle of the year. And if it was complicated, couldn't you have the patience to hear me when I repeatedly asked whether the expertise needed to handle my case is available at the office and inform me in advance before booking the appointment. What a disappointment, what a waste of time! read more

I actually like this place. The people who work at the front I think change every year so maybe the service Robert recieved from whoever answers the phones was lacking, but the tax preparer I went to last year and this year was really good (Charlene). Last year I tried to do my taxes myself online and came out owing almost 5K - I took all of my forms to Charlene and I ended with several thousand dollars being returned to me. I itemize my taxes and own a house so my taxes aren't super straightforward and I got in and out of there this year in about 25 minutes. The fee was a little under $200 for my state and federal returns -- totally worth it. read more

A disaster. Work just never got done, despite countless promises. Return got filed late; incurred late fees and interest charges as a result. Still waiting on promised reimbursement for late fees. Terrible experience. Don't even know who to call to complain. Waste of time and money. read more

Do not use H & R Block!!! They will seem fine until they make a mistake and then you will be on your own dealing with rude customer service agents and there will be nothing you can do about it (it's no coincidence that they are not BBB members!). I paid almost $900 to have my taxes prepared. They messed up big time on a very basic issue, initally accepted responsibility, and then stonewalled me, even though I took the optional 'Peace of Mind Guarantee' (they said this didn't cover their mistake). And I used a supposedly high level, senior 'tax professional'. I had my return looked over by 2 other tax professionals (one was actually a senior H & R Block employee from a different branch) and both independently said I could have saved around $3500 if they hadn't messed up. Do not make the same mistake! You can get MUCH better service from smaller, local accountanting firms who will charge you much less and treat you with respect. read more

Stay away from them they are a bunch of thieves. I had my taxes done, a simple 1040, schedule D and schedule B and they charged me $335 to file my federal return. $335???? I dont think so. read more

I made an appointment to speak with a tax professional at HR Block. The guy I spoke took down all my info and told me a tax person would call me the next day at 2:30. It is the next day and it is now 4:32pm and they still haven't called me. I got stood up by HR Block. Totally unprofessional and disrespectful. Never use them. read more