I can't say enough good things about Vivian. I have been using her tax services for several years…read moreand she continues to provide the best customer service. She is helpful and always willing to answer any questions I might have day or night. Highly recommend her for business tax filings !!!

I've been going there for a few years for taxes and they were ok until this year. They sent me…read moreback my state return saying I'd get a decent refund. I got next to nothing and asked what happened. I was told the new amount was correct, but the original return they sent me and had me sign was a mistake. Not even an apology, and I'd have heard nothing from them if I hadn't asked about the difference. I'm now looking for a new accountant to do my taxes from here on out.

I always do my own taxes but decided to get my mom's taxes done by Lee Mandel & Associates and I…read morecouldn't be happier. I scheduled an appointment with John. I was pleasantly surprised to find that they use a secure digital file system so that I could upload files ahead of time. Very helpful! On the day of my appointment, John was able to knock out my mom's taxes in an hour or less. Thankfully her taxes are pretty straightforward, but the federal and state returns were e-filed and everything processed in a couple weeks. That was great! I'm almost considering having Lee Mandel & Associates do my own taxes next year! Money and time well spent here.

They make the process smooth and easy. Switched from doing taxes online myself a few years ago and…read moredon't regret it. It's great to have someone to answer questions when needed.

My friend, Sue, recommended Brian when we retired as we needed a CPA to help with taxes and IRA…read morewithdrawals. Been going back every year. Brian explains things so you understand them, does a great job and coordinates with our financial advisor when we need to. Highly recommend him.

I had been going here for over 6 years. May & Associates has sold their practice to Jansey &Co. I…read moremade an appointment this year thinking how different can it be. It was AWFUL. They no longer do your taxes with you, they "send" it somewhere, so what's the point of me coming in? That might be fine for some people, but I like doing my taxes with the person and seeing the results on the screen right in front of me. Paul told me they no longer do it that way and I should have read the communication they sent out. I started to try to explain parts of my return and he was making some notes on a post-it! Then he wrote something down wrong. He completely lacked customer service skills and was very rude. I picked up my stuff and left. Never to return again. Do not get your taxes done here, terrible experience. Cathy did a much better job.

I have been going to Kathy for the last 15 years. They were bought out a couple years ago, and…read moretheir prices have went up. I will never go back, they had to a file extension, never returned any of my phone calls , very unprofessional. I referred quite a few people to this tax service, hopefully they will all be taking their business somewhere else.

Awesome service! They are the best tax preparers in Aurora. Thank you for resolving all the IRS…read moretax problems that I had in the past!

I wouldn't recommend this place to anybody there very unprofessional don't know customer service…read moreones you pay them they don't care about you or if they have to correct something and also there not willing to help you ones they made a mistakes they want you to fix it they wipe there hands so now I'm straggling to get my state taxes refund to me since March I have not received them and where about to be in June ! Christofer the owner never spoke to me his wife was the one to supposedly fix the problem and instead of her contacting the state she contacted the federal for my taxes not the STATE!! So now she won't answer the phone to fix the problem ones again so unprofessional!!

Absolutely, love this service. The tax preparers here have knowledge of all the tax laws and will…read moremake sure you get every credit you deserve! I will definitely continue to use this service.