Augenstein Accounting & Consulting Inc…read more Add a photo Augenstein Accounting & Consulting Inc. 4.3 (16) Accountant in Bartlett, IllinoisOpen Overview Reviews Photos About Google review summary 5 4 3 2 1 4.3 (16) Reviews Sort by Most relevant Newest Highest Lowest David Katsantones 4 reviews Where do I start? Bernard Shorle the owner and his airhead assistant really screwed me over regarding how they prepared and filed my 2023 tax return negligent and incompetent, lazy and unorganized. They filed my business taxes late in May ... More Suzi L Local Guide·26 reviews·7 photos 5 years ago This firm neglected to file 1099's as we requested them to. They also neglected to tell us that they couldn't do 1099's as they didn't have the software to do so. I was stood up for my appointment that I had made 30 days prior - he had no ... More 2 terri bassitt 14 reviews·1 photo 5 years ago My husband and I have been using BJ(owner) for over 15 years now. We had a small company and had other life issues that we felt we needed expert tax services for. They have never failed us and in fact BJ and his team have gone out of ... More 1 gvelez389 55 reviews·21 photos 6 years ago We really have enjoyed the tax services we get at Augenstein Acvounting for the last 2 years. They are very knowledgeable, dependable, and helpful with bith complex and regular returns. Their services are also very competitively priced. For prompt call backs please choose 1 of the 2 accountants, as the general mailbox fills quickly. 1 David Katsantones 4 reviews 2 weeks ago New Where do I start? Bernard Shorle the owner and his airhead assistant really screwed me over regarding how they prepared and filed my 2023 tax return negligent and incompetent, lazy and unorganized. They filed my business taxes late in May of 2024 because the owne, B.J had health issues. They filed my business seperate from my personal 1040 return. I asked ahead what would be my tax liability. They told me $3,900.00 total for both after they filed. Well that wasn't the case. They submitted my return without me seeing the return and approving before they filed. So now I owe $19,000.00 on top of the $3,900.00. I was in a panic and sent emails, phone calls and messages. They refused to answer my calls, and emails. So I had to call the hair salon next door to find out that they were actually in the office. So I notified the airhead and the owner that I contacted the business next door and they said they can't stand them next door. A lot of clients call the hair salon because they are irresponsible and lazy. They had the nerve to tell me that I have issues because I left so many messages in a weeks time. Not everyone has an extra $20k sitting around. They negligected to file any extensions for personal or business. I owe an extra $3,000.00 because they didn't file an extension for being late. They told me they will not fix my returns and to go somewhere else because I busted them out calling next door. I wouldn't trust these people ever again. I have begged them that I don't have the money and I need my return amended. They will not answer my messages. Run away from these people! You have an imcometant idiot that screens calls and emails. No one is a priority but themselves. They were reported to the IRS. The IRS admitted they were definitely negligent. I'm so stressed out, I don't know where else to turn. I also asked for a refund because they didn't complete my tax returns the correct way. I was told no refund! Best of luck dealing with these incompetent idiots! Pretty fun how after people write bad reviews, suddenly a couple of 5 Star reviews show up afterwards. I' whomever posted 5 star reviews was a relative or a friend asked to post a positive review! Don't fall for it. Read the bad reviews how similar what everyone complained about

they are very reasonable! They sit and go through everything with you. Great to work with.read more

We've been in the construction business 47 years this September and when our long time CPA was set…read moreto retire, we had no idea where to look. After several great recommendations for Intrinsic DM2 in Geneva, Illinois, we set up an interview. Its been just over three years and I am glad to say, it was the best move we ever made. Yvette and her Team made the transfer over so smooth! Gone are the days when you would drop off a laundry basket to your Accountant and hoped for the best. Intrinsic has a safe site to scan and send personal and business information seamlessly. Prompt, personal, yet professional, Intrinsic DM2 is the best for personal, business and corporation accounting matters. They are are very well equipped to handle starting corporations or just making sure your current company is in compliance. From answering the tough questions, forecasting tax liabilities, making sure your bank statements match and filing employment forms; they do it all. Intrinsic DM2 is like having an expert looking over you at all times. If you have a terrible system for daily accounting and tax prep, its time to step into the future and call them at at (630) 200-7575 or visit www.intrinsicdm2.com

Yvette and her team are STELLAR. I've been in business for 22 years, just started working with them…read moreabout 3 months ago. I cannot say ENOUGH about this business: honest, hard working, kind, patient. ALL of that. Do yourself a favor: hire them.

Butler accounting & Taxes did a great job getting my taxes done. Highly recommend Dustin Gray…read more Great communication and maximized my return.

Linda has been doing my taxes for several years. I am always happy with the outcome. They helped me…read moreset up my business too. Two thumbs up!!!!

We were very disappointed with the services at Morrison and Associates. We hired them to do our…read morebusiness and personal taxes for 2014, and the experience was not a good one. We met with Bill in Feb, to discuss switching our tax services to them. To be fair, Bill was very nice, and he seems very knowledgeable, which is why we made the decision to switch, but things didn't go well after the first meeting. Our corporate taxes were due on March 15th, and they weren't ready until the day before, and there were mistakes made, so we had to file an extension, costing extra money, and this is a tiny, tiny company with no payroll, so it is not as if our taxes are complex at all. During this process, I worked with a person there who did our business return, and as they were adjusting the journal entries in a different manner than we have done the last 8 years, I had questions. I could never get an answer that made sense, and multiple times, after doing my own research, I had to respond that what she was saying was wrong. She would check with Bill, and it turned out that she was wrong. The fact that I have to double check her answers does not give me confidence in having them manage our taxes. After that, we waited for our personal returns, as well as the return for my daughter. Over the next month, I called 4 or 5 times, inquiring as to the status. Sometimes they thought they were almost done, sometimes they thought my daughter's were done but not sure if they were filed, but they said Bill would know, but he is out, and they will call me back. The problem, no one ever called back. Our concern was that if we were going to owe a lot in taxes, I don't want to find out on April 15th I have to come up with a lot of money. Finally taxes were done on April 13th, I went to pick them up, and not only did they have the automatic payment set up for my taxes, but estimated tax payments set for 2015 (which would pay way more than necessary). I had explained upfront, that I pay estimated taxes on my own, based on my earnings which vary. I reminded them of this and they said they would remove the automatic estimated payments. I also noted they were taking part of my state refund and using it to prepay my state taxes for 2015. I asked why would we do this, if I already get a refund every year, that just makes for a bigger refund? They had no answer, but said they would fix it so I received the entire refund Two days later I check my bank account and $2,100 was automatically paid for next years taxes. I called them. They said they made a mistake but oops, too late to undo it. I had to contact the bank to dispute the payment. A week later, I got my State refund...minus the prepayment for next years taxes...I guess they forgot to correct that too. My final complaint came with my bill for services. Before switching, I asked what they charged, and while they said it varies, they gave me the base rates. I explained what I paid previously, and they gave me the impression it would be similar. Guess what? Double. and not just on a small personal return, this was $1400 vs $700 from my previous accounting firm. I understand not giving an exact quote, but when I tell you what I paid last year, and provide copies of my returns so you can see the work, I think you could mention that your services are likely to double for this amount of work. Maybe that is too much to expect. Still, considering our taxes took twice as long to be completed, and I could never get good answers on my questions from anyone other than Bill, and they didn't return phone calls, does not make it a service worth twice as much. Premium price is Ok for premium service, but certainly not for bad service. I let the owner know we were disappointed in the services and why, I never heard back. Though recently an employee contacted me about filing payroll taxes. I explained, I have no employees, no payroll, never have and so I do not need to file.

We have been a long time client of Morrison & Associates and go back to when he was the only person…read morein the 2nd Floor Batavia location. We were always pleased with his service, knowledge, professionalism and advice. Up until this year, in our minds he was the tops. Unfortunately, recently, things really went downhill. When called, he never returned calls or might after two or three messages were left. When emailed, you may or may not get a response. It was constantly having to try to get him to resolve an error made on our 2016 taxes. When you did finally speak with him, different versions of what was done or not done were told. When in actuality, after months of chasing (Feb. thru June), nothing had been done. Finally at the end of June the paperwork was done and we were told to pick it up at the office. When we got there no one at the front desk or in the office was aware of the situation and nothing was left upfront by Bill to pick up and he was not in the office. Needless to say, the Apex team was most helpful in resolving this for us and we finally got the paper so we could send off our check. Understand errors occur - we are human. However, where my disappointment lies is in the huge, out of character lack of response and professionalism shown. Not the Morrison and Associates we had come to respect and love! The delay in response and preparation resulted in additional interest owed. So sorry to see a long term business relationship take this turn.

Switched to Bob and Co. just this year. Personal reasons I wanted to try someone different…read more Pleasantly surprised, in fact my expectations were surpassed. No nonsense, no flashy office, just a place where people are personable and the work gets done. Got refunds at federal and state even more than the last couple years. Highly recommend. For personal and business accounting. I will be back until they kick me out! Five stars!

Bob and team have done our taxes for years. Easy to talk to and a damn good accountant, at least as…read moremeasured by refunds we got compared to what previous accountants got us. Reading the other reviews, I won't deny that once in a while, I've had to call them to check in on our taxes, but in the end, it always gets done, and it gets done really well for a reasonable price. Bob's a great guy.

I forgot how long I've been going to Mel's I remember when they were in Aurora. Looking back I wish…read moreI had known about them sooner. Be patient with them it's worth it.

I was not very happy with my first experience with Mel's Business services. The first time they…read morehad them, there were many errors on them. I ended up bringing them back and they amended it. And then turns out I received a letter from the IRS where there were still more errors. I will be looking to go somewhere else next year. I am disappointed in this as the reviews were great and I didn't expect to have so many issues. I will also add that the time frame provided was not met either.

Jason has been doing my taxes for the past several years or more. Sometimes, when I'm too busy I'll…read morejust drop off my taxes in the morning and leave it on his desk. Jason is very efficient at getting my paperwork done. Plenty of parking available. The office is easy to find, when you walk up the stairs turn right. Highly recommend coming here. If Jason is too busy, you can go to Tai. Tai and Jason are both excellent professionals.

Actually ZERO Stars - Dropped off on 3/9/2026 and was lied to several times on when my taxes would…read morebe completed. Extension was completed on 4/8/2026. Checked in every month and was told various excuses each time. Finally on 6/22/2026 I was told that my Taxes would be completed by that Friday. I never received a call that Friday or the following week. I picked up my unfinished Tax returns on 7/06/2026 because I obviously don't want people who lie to me doing my Taxes. Ed had been doing my Taxes for more than decade on time every time. Then they let him go and the above happened. I'll never use them again. People who LIE should not be doing your Taxes.

I've been using them as my agents for thirty years now. great to work with.read more

I recently had the pleasure of working with Tim Ruth at Hazen regarding a Medicare supplemental…read moreinsurance plan. Tim was very professional thru the application. He answered my emails and phone calls quickly. His customer service is outstanding, something that is becoming rare. Highly recommend Tim Ruth for any personal insurance needs. He is not pushy and felt my needs were well taken care of.