Absolutely, DO NOT use H&R Block in Amesbury. I don't recall having a worse service experience with any business in the past. If I could give negative stars I would. I got charged way more than was appropriate for the service I rec'd. And my tax pro Mike A) couldn't do the job himself and B) NEVER initiated a call. I dropped my stuff off on April 8th and got it back in early June. This was a very basic filing. Every call was met with "oh, I was just finishing up xyz for you..." It was an absolute joke. The manager of that HR Block runs many of them throughout the Newburyport area up to Portsmouth. I would recommend NEVER using any of these if you want decent service.
I was promised a credit over a month ago. No one ever followed up...and when I just called, I got "i'll call now and follow up on the credit".
Absolute Joke of service. read more