I have known RITZ Payroll and Lorri for over 20 years. 1)…read moreRITZ Payroll......the business has been build over the past 20 years on "word of mouth".....no advertising. Clients sign on for the service, realize the excellent personal attention they receive and recommend RITZ to their friends and business partners. 2) Lorri.......Lorri is the reason for the success of RITZ. Not just the services RITZ provides but also the friendly, knowledgable person on the other end of the phone, email or text always there to assist an employer......usually for no additional fee. She is not just a data entry person but is a graduated of Bentley University and is an Enrolled Agent with the Internal Revenue Service.

From the owner: We are your local Payroll service provider. Customer service is a top priorityread more

The best and most proficient CPA I have ever experienced. This is a small business but a ton of…read morecustomers in and out. Very efficient and accurate with tax returns. This is the place to go for sure. Just off Route 113 in Newburyport.

CK&A, a Newburyport CPA Firm serving the Mass North Shore, offers small businesses unique…read moreconsultative planning, distinctly positioning clients for success with ongoing benchmarking and business planning. Individual clients receive hightest level professional services covering simple to sophisticated returns, IRS representation, wealth and tax planning services. Quite simply, we guarantee our clients the opportunity to save the maximum available amount of taxes.

I used sharon with my quick books for my bussiness, She is out standing and easy to work with, I…read morewould have to say I was very impressed...I definitely would recommend her to anyone she is really helpful! : )

From the owner: Accounting services for independent contractors, corporations, and condominium associations are…read moreoffered. I work with small businesses, large corporations, sole proprietors, and self-managed condominium associations. With over 25 years of experience in financial reporting and bookkeeping, I provide services for on-going assignments or special one-time projects. Assignments are customized to meet your needs and accounting support is available in areas that burden your day-to-day business operations. Serving MA and Southern NH

This review is long overdue. We have been working with On-Time Payroll for over 11 years. Their…read morecustomer service has always been excellent! I cannot say enough about the whole team and especially Hajeera, our rep, who is always available to help with any questions and take care of any issues promptly. As a small business, we were always able to depend on their expertise. Thank you so much, On-Time Payroll, you are the best! GK Dermatology, PC

We are new to their services, new owner took over July 2021. We have had a lot of problems with…read moreOn-Time. I have never never had a negative PTO total until using them. Now All the employees owe money to the IRS after doing our taxes. I have never owed money to the IRS and I am 64 years old, getting ready for retirement.

Our conversion to Commonwealth payroll on January 1st went much smoother than I expected. The…read moresupport I received then and continue to receive has been invaluable. The online timesheet system they helped me set up has improved my productivity and facilitated the reporting process.

From the owner: When asked, the thing most business owners and operators want from their customer experience is to…read morefeel as if they're the only client a company has. In other words, they want to be a "big fish in a small pond". Not in reality, of course, but in feel. At Commonwealth Payroll & HR, we succeed at delivering this feeling because to us you are more than an account number, you are a business and a person with needs, deadlines and challenges. No matter whether you have 2, 20, 200 or 2000 employees, our obligation to you is the same. The role we play in this is to enable you to meet the needs of your employees with no hassle and plenty of efficiency. And to this, we are quite successful. Our 98% retention rate from year to year proves this point.

This company has no idea what they're doing. The biggest issue? When an employee hits the…read morecontribution limit for 401k contributions in a year, they have no way to stop the deductions from an employee's paycheck. The biggest issue that affects me? They can't develop the necessary reports we need to run our business. For example, I need a simple headcount report that reports all the active and termed employees within a certain timeframe (not always on a calendar year basis) and they're not able to do that. I've been working with their report developers to get such a report and we're going in to our 9th month of "development" and they still can't get the report correct. Additionally, their "standard" reports keep changing. Some reports I need only on a yearly basis, but so far each year I go to use the report it's been changed from the previous year (different column orders, different data included in the report, etc.) and my macros and vlookup formulas no longer work properly. I'm in my second year with them and I have to keep changing MY process to get the data I need. Basically, they're unreliable and apparently have no idea what they're doing.

MassPay has been great! We use their services for two small businesses and they are soooo reliable!…read moreTheir rates are fair, and their customer service is excellent. I know I have met Marie and she is wonderful, so kind and friendly and knowledgeable. It's so great working with a company that understands our needs and also explains each step of the process. Also, I joined in on a free webinar they provided that was partnered with a local law office (I don't have my notes in front of me so I can't remember the name but will happily give them a review as well) and it was so easy and informative. They walked us through the changes in the MA sick leave laws. In tandem they went through explaining each portion of the law all the way down to what that means for liability and payroll. It was so easy to follow and understand, seriously great job! Thank you so much for being a company that is genuinely likable and not solely focused on being liked. Being a young female small business owner is no small feat, but working with MassPay has taken a huuuuuge strain off, by knowing that we are working with a company that also believes in the validity of a "handshake deal"

The agent seems professional, but once I got the quote, the front desk insisted me giving out my…read moreSSN OH THE PHONE, which is not a secured. I offered to give it via email but they just told me to find someone else and hung up the phone. This is rude and unprofessional, potentially racially driven given other similar experience are reported from minority groups. Stay away from this firm.

I had been trying to get help for a tax snafu involving my parents, Spain, the IRS, a grifter and a…read moremisplaced shed of documents. The details are weird but unimportant. I had called 11 other tax services and not one of them even bothered to call me back. Padgett returned my call immediately and took the time to explain everything to me before we even talked about a contract. Both Bunny and John were responsive, patient and helpful and assured me that this was NBD, they had it under control. I appreciate the time and effort they took to establish trust. When I finally got through to other tax preparers, they wanted 5x the $ and didn't seem to actually understand the situation. I'm sticking to Padgett.