On time, knowledgeable, efficient cleaning by a pro. Eric is the pro to clean stair carpet and…read moreupper floor. Plan to keep up with maintenance cleaning going forward.

Fast, efficient, and great price. Showed up on time. They were able to do cleaning on short notice.read more

I couldn't be more pleased with Fresh Start Carpet Care. Communication from the get go was…read moreexcellent. I left a message with the business and got a call back right away from the owner Zach Culley and got on their schedule. He contacted me the day of letting me know he was on his way arriving on time. Both he and his team member provided top of the line carpet care. I couldn't be more pleased with the outcome of my carpet and also Zach's professional and friendly demeanor. They will be my go to for carpet care needs going forward. Thank you Fresh Start Carpet Care.

On my initial phone call to owner Zach, I was immediately impressed with his professionalism and…read moreresponsiveness. My first call went to voicemail, and he returned my call while I was leaving a voicemail message. On March 24, 2026, Zach and Craig came to our 1850 sf home to clean all the carpeting. They arrived on time and got right to work, bringing in their equipment carefully and putting corner guards in place throughout the house. One of the first things I noticed was the pleasant scent - it is very light and does not smell like chemicals. My usual preference is for no scent, but I found myself preferring this delicate scent. They were efficient and quick (but not too quick!), and the carpets looked very clean when they were through. The price is one of the most reasonable I have found in Reno and includes a military discount (thank you, Zach, for your patriotism!). Fresh Start is fairly new to our area, but not new to the business of cleaning flooring. We look forward to trying their tile cleaning service next. If you need your carpets cleaned, I feel confident recommending Fresh Start Carpet Care.

We were impressed by Michael sending u before and after pictures of his previous jobs…read more He was responsive and showed up as agreed. It only took him about 30 minutes to remove the dark spots on the carpet. I highly recommend him and his business. The estimated cost was reasonable and well worth it. Thanks Michael! You can use me a a referral if you want. See you next time.

Had this company come out and fix my carpets that another different company messed up…read more They did a great job and more than fare pricing ! Highly recommend

Great service, quick, professional, fair price! They got…read moreright back when we contacted and arrived right on schedule. Communication throughout was flawless and the tech did great work.

They came to clean our carpets when we first moved in. I noticed there were some spots still on the…read morecarpet. They came back out to clean them again as promised. I thought they would steam clean the spots but all they did was use a spray bottle and towel to try to touch up. Seemed very lazy way to me like they didn't want to drag out the equipment again. I also noticed the entry to the bedrooms did not come clean and nobody uses them. I will be trying somewhere else next time. Sorry

Chris did a great job cleaning my carpet. He was professional , knowledgeable and friendly. He…read moreAnswered all my questions. He made suggestions that improved the condition of my carpet and was patient and helpful. I've used this company for many years and they have always met my expectations and beyond.

Had our carpets cleaned the other day and Evergreen Carpet Care did the most amazing job!…read moreEverything from scheduling to the time of service was so seamless and easy. And what a beautiful job they did and our carpets look amazing!!

My favorite sofa needed a good cleaning, plus I have two cats who leave their hair everywhere. Eco…read morePro did a fantastic job cleaning it thoroughly. Took maybe an hour or so to do the job. The cushions were slightly damp and dried pretty quickly the same afternoon. Professional, efficient and a good value!

Lukas was flat out the best contractor of any specialty that I have ever used-and I have dealt with…read morequite a few. He was punctual, honest, very personable and his prices are very resonable. I had him come ouit to do an estimate on cleaning my upstairs carpets and to do some carpet stretching to eliminate some bulges. He was right on time and we had thwe esitimate done and the work scheduled in just a few monutes. The job was done perfectly on both issues I had and he was early, so he was finished almost before he had originally estimated he would be here. A very enjoyable experience (many contractors aren't even close to delivering that!) and I will have him back whenever I need any carpet work. I highly reccomend him for all your carpet needs. Dave in Reno

Professional, reliable and thorough is how I would describe the service. David came by and did an…read moreexcellent job in explaining what his process was in getting our carpets cleaned caused by several accidents from our dogs. When the job was done, the carpet that he cleaned came out feeling soft with no lingering smells. The product he used created a light fresh scent that was not overpowering which we were very thankful for. We highly recommend this company, it was money well spent!

I had a mix up and wasted David's time but he was so gracious about it and it shows the true…read morecharacter of man and his business. I will definately use Relentless in the future because of his good attitude, considerate personality, prompt replies and great ratings.

We had a sick pet who accidentally ruined some new carpet we just had installed, but COIT was able…read moreto come out within a few days and completely got rid of the stains and smells. They even did a scotch guard treatment to help with any (hopefully none) future accidents, and was very reasonably priced. They were quick and efficient and did a great job! I highly recommend them!

He did an excellent job, cleaning out the air ducts in my house…read moreI'm pretty sure they had never ever been clean before, so it was weirdly satisfying to hear all of the evil being removed as it all got sucked out of the vent The air from the vents has smelled fresher ever since

I rented a Rug Doctor carpet cleaning machine 3 times in the past 18 months. Each time, I've also…read morebought the Rug Doctor "oxy-steam carpet cleaner", to a cost of $50+ poorer each time, and that is if I've returned the rental in the 24hr time-frame. My self-cleaning process has gone something like this: go to the grocery store, wait in a line, pay for a rental, roll a machine to my car in the parking lot. Load it in the trunk, unload it at home, find lots of hair leftover in the machine, clean it out first, yuck. Put the cleaning solution in, add the hot water, and get wet! Seriously, I'd fill the reservoir with hot water and solution, while spilling some of the mixture on my clothes or feet or both. Roll the machine with some number of gallons of cleaning solution to the offending carpet. Turn on the machine and prepare for vibration city. 2 minutes later, the cleaning solution is gone. Repeat the steps starting at filling reservoir, getting wet, then restarting the cleaning where I left off. Maybe I'd finish a room with solution left over, and when that has happened, I'd then decided I should keep up the process with another room; after all, I rented the machine for 24 hours, so I may as well maximize my rental. Repeat, repeat, but oops, the cleaning solution runs out. Then during the next afternoon, I can still feel dampness in the 'cleaned' carpet, and I'm saying to myself, "oh shoot, I've got to get that machine returned before the 24hr time runs out". Which usually means an extra errand stop for the day. Late Monday afternoon I realized I needed to clean the carpets in two bedrooms, and for one of the bedrooms, I had need to get it cleaned before Thursday. I contacted Wes at Five Step Carpet Care, asking if they had any openings on Tuesday or Wednesday. I heard back from Wes via email, then by phone, within the hour. This company fit me in the next day (Tuesday). They arrived at the earlier part of what they committed to. Before they started the cleaning process, I was given a business card describing their 5-step system, and was even more pleased when I learned they use non-toxic and biodegradable chemicals. The two bedrooms, (which were cleared of most furniture), along with a strip of carpet in another bedroom that I requested after they arrived, took only around 30 - 40 minutes, and only cost me a few dollars more than my DIY sub-standard process. By the end of the day, the cleaned carpet was not looking soiled anymore, and it was dry. I never had this kind of result with a DIY process. Plus no worries with logistics for picking up, dropping off, buying chemicals, or making a mess of myself.

Raphael came today Labor Day, on time as agreed with very short notice. They've done an Excellent…read morejob cleaning our nasty carpets in spite of too much stain/dirt accumulated on our floors. They've worked hard, honest people, and very respectable... we are pleased to say, Great Job and we will use their services again!!! Thank you so much Raphael and company.

Where do I even begin. Martin's cleaning service company went above & beyond to get my grandfathers…read morecarpet cleaned. From the moment I reached out for a quote until the finish of the job Martin was beyond great when it came to customer service, care and quality of service. I was in total shock seeing the after pictures. Such an amazing job. I highly recommend.

On time. Beautiful job my carpets look brand new and Todd is such a nice man. I will definitely…read morecall him again and will recommend him to anyone looking to have their carpets cleaned. My carpets were dry in less than two hours that really impressed me. Thank you, Todd.