First class. Wow, I am from Oregon USA and was working up here for the week. I stayed here as well…read moreas had dinner. The 3 course meal with the duck was outstanding. Crisp, fresh vegetables and a great glass of Le Batonnier wine. What an incredible place. I will bring my wife back here as soon as I can. Merci!!!

Had a 2 night stay for a vacation in the fall colors and a bit of whale watching…read more First, the view cannot be beat! Absolutely fabulous views of the fjord from the dining room and the patio area adjacent to the hotel and parking area. There is a road in front of the hotel, but it is far enough below the hotel level that it does not enter into your view of the fjord. Comfortable adirondacks available to lounge in and enjoy some wine, etc with your view. Food was a bit hit or miss. There is a five course table d'hote menu, a three course, and an a la carte menu as well. The Panda greatly enjoyed the filet on the first night, but found it a bit chewy the second night. I had a fabulous gravlox app the first night, but the soup (cream of turnip) was not something I would have ordered if it wasn't included. The bison the first night was a little rare / chewy, but the cod on the second was perfect. Desserts were excellent at both meals (creme brulee, creme caramel). The room was quite small, only about a foot from the wall on one side and maybe two on the other. While the auberge itself is an older property, the room had obviously been updated recently with led lighting, an interesting closet / dresser solution, and flat screen tv (I think there was only one English channel though). The HVAC was not loud enough to be an issue. The mattress on the bed was softer than I like, and probably should be retired soon. Wifi was better than the average hotel There is also a small bar in the hotel, though we did not take advantage of that. All in all, the issues were far outweighed by the plusses. Staff was friendly, most spoke at least some English, and I would go back in a heartbeat if I had the opportunity. Recommended.

Stayed here for one night after working in the region. This appears to be the biggest and most…read morepopular place to stay while working in the Saguenay-Chicoutimi-Jonquiere region. A grand old hotel that looks like it's heyday was in the 80's-90's. The hotel did not look run down but it did look dated in decor. My room was comfortable and healthy in size. It was two Queen beds and had a separate area for sink and mirror and separate toilet area for doing your business. The layout of the room made me feel like I was at my uncles place who lives in a forgone era. He was a slickster back in the day and I'm sure this hotel was just the same. I took a walk and there is a huge water park for the toddlers a big pool and a few hot tubs. Really a large pool complex that you could spend hours at with the kids. The also seemed to have extended hours compared to the usual pool hours which typically closer early at hotels. Lastly the hotel had a happening looking bar with a few lizards hanging around. Also a wonderful restaurant La Seigneurie which I ate at. I'll review that separately but their specialty is beef! Hotel WIFI was a bit slow at peak periods in the evening but that's par for the course. Hotel room also had a fridge which was a nice pleasant surprise. Overall a comfortable stay and I'm sure the best hotel in the region. A great place to stay at with kids but come with tapered expectations.

I have stayed here about 12 times over that past 6 years. A nice big hotel that does focus on the…read moretraveler. The breakfast is very good and there is a nice bar in the lobby, There is everything you really could want in a hotel here...pool / dance club (in the basement...but nice) and a very nice restaurant for breakfast, lunch & dinner. The rooms are not palatial...but they are very clean.

If you need a HOTEL at La Baie, this is the only hotel with proper facility. It is good hotel too.read more

This place saved my life. I'm not exaggerating! After our car was damaged rendering it un-drivable,…read morewe were taken by the tow truck driver to this incredible refuge. Every front desk staff member I have interacted with (at least 4-5 of them) was as helpful as possible. They helped me communicate with the tow company in French, the car repair place also in French, and rental and bus alternatives in French as well. They helped order taxis when we needed to get around because we didn't have a car. They printed my bus tickets for me. They let me use the phone to make calls to sort things out and helped me get in touch with my insurance company. They were accommodating when we needed to come back and stay extra nights when the car was still not fixed. Everyone here was so friendly and the hotel itself is really quaint and beautiful and the rooms are very comfortable. I would definitely make this my first choice on any return trips to the Saguenay/La Baie area. Thank you, Auberge Des 21: you made our difficult situation much easier by taking some of the stress out of it for us and being so unbelievably helpful and friendly :)

OTL is the preferred place to stay for my colleagues and while I wish it was closer to downtown for…read morewalking distance things, I get why they stay there. It's fairly new, sleek, offers wine stations on two floors, and did I mention the spa? Even better, the spa that is open late, offering massages until 7pm. The rooms are beautiful, the nespresso machine is always a win for me, and the beds are super comfortable. The staff was kind, especially one who taught me how to use their coffee machine and then gave it to me on the house! They do have one of the slowest registration experiences that Ive had in a hotel recently. Each afternoon there was a long line of people checking in and unlike most hotels that just take your card and ID, here you have to recite your mailing address and email to them. I also did not like that the 4th floor was presented like a reserved, private floor, but I heard children running up and down the hallway until very late in the evening.

The hotel is a modern beauty. Service is excellent. I travel with my dog. The room had everything…read moreincluding dog bowls and bottled water for both of us. Built in phone cords Incase you forgot yours. Nespresso coffee machines. And the best an automated cellar system so u can take a glass of wine to your room. Only downfall is the hotel is in an ugly section of town so your view is either Walmart or Canadian tire. One of the best hotels I've ever stayed

Beautiful destination! Kim, Anais and Thomas are so wonderful and professional. They went above…read moreand beyond to make our stay special.

Top quality hotel in the Saguenay-Chicoutimi-Jonquière area. I was concerned about being in the…read moreback woods, but this place is as good as any other full service hotel I've stayed in anywhere. Quiet and clean room with a nice workspace, a large flat-screen TV, free wifi, a mini-fridge, coffee/tea service, a nice washroom with the usual supplies, and in the lobby area, laundry, computers, gym, pool and free parking. Bed is plenty comfortable and the curtains do a decent job of blocking the bright morning sunlight (depending on what time of year you're here, of course). Free parking. There is a Tim Horton's within walking distance, as well as Mike's and a Subway, plus a supermarket that is accessible without having to go outside in the weather.

Assuming everything is perfect with what someone would expect from a hotel like this I will list…read moreoff the negatives from our visit to this location and why my review dropped from 5 to 3. 1. The AC unit is one of those units mounted to the wall under the window, something I would expect from an older outdated hotel. 2. The shower had very little water pressure, I think I've felt rain with more pressure. 3. Although the hotel looks generally updated with modern features, none of there power outlets have USB ports. There was not one USB charging port in the room, and a quick scan of the common area meeting room in the lobby seemed to also have the same old non-USB outlets. 4. The english translation written in the rooms information booklet could use a good rewrite, some of the translation just doesn't make sense. (This is very minor and I wouldn't even mention it if I wasn't making a list with other items) 5. There isn't a change room for the pool or exercise room. 6. We were told the outdoor pool is heated, but clearly they meant "not heated" or "heated by the sun only". Thankfully it was a very nice day and the cool water was refreshing. 7. The toilet in our room would not flush correctly and would constantly get stuck and keep running unless the handle was jiggled just the right way. (If home I'd fix it myself, but when paying for a hotel room like things I won't be touching that. Its vacation for a reason after all) 8. Multiple lights were out in the elevator buttons so you could never be sure of a successful floor selection until the doors reopened. On the plus side, the hotel is very clean, mostly current updates and very friendly staff. I would have no problem staying here again and if most of the issues from my list we fixed my review would easily be a 5.

Was an awesome experience staying here to snowmobile. Great indoor pool. Staff was excellent and…read morevery helpful with English speaking customers. 100 percent would recommend. Snowmobile trails goes right to the parking lot.

My wife suffered the need of a severe appendectomy operation. At a nearby hospital. I was in need…read moreof a hotel that could provide me with good rates and services to come and go. I was amazed at the overall personal care I was provided at La Sagueneenne from making sure I had a taxi to take me to the hospital each day. To providing me with translation from French to English for me. It was a pleasure to stay at this superb hotel. Will I come back again??? Absolutely!! Many hotels I called in the area, would not speak to me. Maybe due to my limited French language ability. And just told me they have no rooms available or wanted a very high amount of money for a room almost to the point of gouging. La Sagueneennee is heads above the rest of the hotels in Saguenay! In service, cleanliness, and hospitality. Thank You!!

Nice historic place, large common area with great views, comfortable beds and nice room, good…read moreservice, no bar fridge.

This hotel was built in 1865 and has a great location, right in front from the bay. This bay has a…read morenice long sandy beach and is also the place where Zodiac boats go out from to do whale watching. It is also walking distance from several restaurants and bars. The hotel has a pool, tennis court and spa. Rooms are small and basic, but they are comfortable.

Unbelievable, they stayed open for us late & it was magical... Food, Friends, and Wait-Staff were…read moreTré Magnifique!!!

Auberges des Falaises is as beautiful as it looks on their website…read more There are 2 buildings- one which has rooms which are one bedroom suites. These rooms are large spacious rooms with a Queen bed, jacuzzi tub, sunken living room with fireplace, and private balcony overlooking the St. Lawrence river. The other building is the main lodge. We had a beautifully decorated corner room in the main lodge, which was spacious, had 2 walls of windows, and access to a shared balcony. Each room in the main building however is different. The hotel sits high on a hill with spectacular views. There is a fenced in pool at an upper level. We had breakfast included, which was one of the best breakfasts we've ever had. Buffet table with danishes, croissants, fresh fruit, etc. You can, in addition, order one of about 12 egg or crepe dishes off a menu. Food is not only tasty, but is presented beautifully and creatively on the plate. Dining room has 2 parts- one is more casual, and one is more formal. There is also an outside patio with (an electric) fire going in a fire pit, and an outside covered area with wicker furniture with cushions where you can gather for a drink. We used this area, while waiting for preparation of our desserts. Dinner is fantastic. 5 course meal (table-d'hote). We liked it so much that we chose to eat here a second time during our 3 night stay. Would recommend this restaurant even if you are staying at a different hotel in the area. Hotel is run by a family, and service is friendly and warm. Very helpful in giving advice regarding and booking activities. For those who visit the area, we recomment the following: 1.Baie St. Paul- artist colony with lots of galleries, restaurants 2.Iisle aux Courdres- take free ferry across. Rent bicycles- tour the island in about 2 hours. 3. Hautes-Gorges Provincial Park- hiking, biking, kayaking and canoeing on the Malbaie river, boat tour 4. Whale watching (amazing- saw lot of whales!) 5. Magnificent golf course overlooking the river

As historic of a property as this is, today it is a legend of the past, degrading in front of…read morespectators and a reminder how not to run a hotel. With last renovations in 1999, the property is in horrible condition. Everything is peeling, broken, smelly or dirty. While the exterior is still as iconic as it once was, this resort is in a state of despair. Let's back up. Arriving to the Fairmont, valets did not offer to help with bags or even hold the door, just stood there chatting. Front desk staff were kind and helpful, but the lobby looks like a terminal of JFK rather than a hotel, the amount of people is absolutely crazy. Infinite amounts of screaming kids and zero luxury atmosphere. If a Carnival cruise was designed in a French revival style, this is what it would look like. The guest room is acceptable and while renovations are needed there also, the views of the river to partially make up for the massive shortcomings. Perhaps the highlight of the property is some of the included activities, such as ice fishing and a beautiful ice skating rink during the winter. That was truly fun. The dinner restaurant here is quite good as well, servicing Quebec classics like locally raised duck and local venison. The lounge area overlooking the river leaves a lot to be desired, the staff work very hard, but at any given point, there is hardly anybody working and just like the lobby itself, very crowded and without a dress code, resulting in a very sloppy atmosphere and kids running around. Lastly, the Nordic spa. This should be the highlight, but once again, it is not proportional to the number of guests. There is no space to even turn around in those pools, no adult pool option and just a sense of filth. Thus, as a whole, Le Manoir Richelieu is not a property I can recommend.

This is throwback to luxury of the 19th century. Well appointed rooms and dining areas with…read moreextraordinary views of the St Lawrence fjord beside the hotel. My only criticisms are (1) the valet staff was either inadequately staffed or not concerned with providing prompt service (2) the old fashioned layout puts many of the bedrooms at the end of a maze not immediately adjacent to the core common areas.