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    Services - Gyn Rentals

    Trailer rental

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    2 years ago

    Really hard to book, hard to get over the phone plus cancel on me last minute for my birthday reservation.

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    Cloverland Ranch

    Cloverland Ranch

    3.9
    (24 reviews)

    I had a great experience here! We had first time riders with us and Trey explained everything we…read moreneeded to know super clearly to ensure our horse back riding experience was comfortable.

    My group recently visited ATV Extreme ATL for an ATV experience, and overall, the ride itself was…read moreenjoyable. Danny, Nick, and Patience were all extremely helpful, patient, and understanding, especially since many of us were first-time ATV riders. Their pleasant attitudes and willingness to assist truly made a positive difference in our experience, and we appreciated their professionalism and kindness. Unfortunately, our interaction with the female owner significantly impacted the overall customer experience. We fully understand that, as a business owner, protecting your equipment and enforcing liability policies is important. However, customers also have the right to ask reasonable questions to protect themselves and fully understand the terms they are agreeing to. During the group discussion about liability, the owner asked if anyone had questions. I respectfully asked whether the business had procedures in place to ensure customers were not being given damaged equipment before rides began. Considering the heavy emphasis placed on customers being financially responsible for damages, I felt this was a fair and reasonable question. Instead of answering professionally, the owner responded dismissively by saying, "This is a business," followed by asking if I was "okay." I calmly responded that I was fine and believed we were simply having a discussion. Unfortunately, from that point forward, the conversation became uncomfortable. My question was never answered, the discussion was abruptly ended, and it felt as though personal feelings were allowed to interfere with professionalism. At no point was I rude, disrespectful, or confrontational. I simply asked a question that was important to me as a paying customer. Customers should never feel uncomfortable for asking reasonable questions regarding liability, especially when those concerns directly affect them financially. Excellent customer service matters just as much as the experience itself. While the staff members mentioned earlier were wonderful, I hope the owner learns that uncomfortable questions are not personal attacks -- they are simply part of doing business and ensuring customers feel informed, respected, and valued.

    Iron Mountain Park

    Iron Mountain Park

    2.4
    (39 reviews)

    We had so much fun taking out the Can-Am here! The trail is huge and it is so fun to go with a…read moregroup of friends! Please come prepared with gear and get ready to bounce as you hit all of the trails! This place is family friendly And is good for big groups

    DO NOT RENT A MACHINE FROM THESE PEOPLE:…read more On 2/23/24 my son and I rented an off road vehicle from Iron Mountain. This was our 3rd time visiting the park and renting a machine as we had a great experience the first 2 outings. In addition to the $800 rental fee they put a 5k deposit hold on your card when you rent the machines. This occasion, the machines were brand new (which I did not request). It had rained the night before and the trails were poorly marked with deep water ruts yet we still managed to avoid any collisions or damage. Fast forward a week later and I received an invoice from a Jim Smith from Iron Mountain Resort (who does not work for the company) for $1,018.91 for New Decals and some light painting. After receiving no answers to questions posed in 3 emails I called only to find that there is not Jim Smith with the company but was assured by nice lady that she would look into it and get back to me. Still no response a week later and called back whereby I spoke with a gentlemen who was unwilling to make any concessions and threatened "if you ruin my business I will ruin yours." Here's a thought...If you run an off-road rental business at an off-road park you might want to consider letting people know the $ risks of renting new machines vs used ones. Charging people over 1k for what would seemingly be normal wear and tear and putting a fake name on the email suggests you know exactly what you are doing and it's sketchy as hell.

    Gyn Rentals - trailerrental - Updated August 2026

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