I had a pretty good experience. It was rough at first with logistical issues on their end with my…read moreprevious scheduled appointment but we were able to get it rescheduled and I was offered a 10% discount which I accepted. The job of dryer vent cleaning took only about 30 minutes to do. The technician was very kind. They accept credit card payment via phone and promptly provided me with a receipt. I may use them again in the future.

Came in - asked a couple of questions- determined what they needed to do and finished within 30…read moremin. My vent was indeed backed up with lint which was causing a smell in my dryer. They also informed me that I will need to replace the vent "door" and provided me a price. No pressure-just informative. Payment was made easy by QR code. Efficient operations.

They cleaned out our ducts and all of the vents. Great customer service and very professional!read more

STAY FAR AWAY FROM THIS BUSINESS…read more Months after Brian and his team serviced my home, I AGAIN discovered another portion of our ductwork left wide open and not properly sealed. The level of unprofessionalism and lack of attention to detail id simply astonishing. Do I recommend this business? OH HELL NO.

Very responsive and scheduled us in quickly. They were very thorough, providing picture and video…read moreevidence of before and after. Communicated well, were very professional, and fair and upfront on pricing.

Ty is wonderful. Knowledgeable and personable he is entirely professional. He worked with a roofer…read moreto install an exhaust line and vent for our dryer. We had used Duct Duct Goose at our old house and didn't hesitate to call him when we moved into our new house and identified issues he could resolve. I highly recommend Duct Duct Goose

We had some sort of allergic reactions lately and friends told us to check out ductwork, we called…read moreHurricane Air Duct Cleaning and from the quick scheduling all the way to the professional team we give them 5 stars. They showed us the dirt in our ductwork and they showed us it cleaned after. They left our house smell fresh and clean. Hurricane Air Duct Cleaning are the best company out there. Definitely recommend to our friends and family!

Ido did a great job with his team and I will call them again when needed. Appreciate the help!read more

I called to get a quote on duct cleaning and Jamie was so professional, helpful, and competitively…read morepriced. Unfortunately we ended up finding out that the ducts were worse then we thought and had to get extra work done but Jamie worked with us so we could proceed with getting everything done without delay. He is very responsive, reliable, and honest. Thank you Jamie for helping us with our duct cleaning and going above and beyond answering all our questions and providing valuable tips for us.

I had my ducts cleaned in November after having some major construction done within my home. The…read moreowner of All HVAC Services had referred me to ZeroRez stating that in his opinion, they were the company that did the best duct cleaning from any of the companies he'd seen. So, I called & set up my services. The two guys that came out were professional and did a great job cleaning the ducts as well as the dryer vent. They stated that everything was back in place, turned the lights off in the attic & closed the door. They provided before and after photos of the inside of the vents. I was happy with the work. Stupidly, I didn't think to go in to the attic to double check. I even referred some of my neighbors to ZeroRez. That was until I recently had an issue with my a/c which prompted me to go in to the attic with All HVAC Services owner. When we went in to the attic, we found some of the ductwork laying on the floor & the webbing that had previously held the ductwork in place was cut & laying on the insulation in my attic. Needless to say, I was pretty upset. The owner of All HVAC Services told me to contact ZeroRez to let them know, so I called. That was almost two weeks ago & still haven't received a call back from a manager. All HVAC Services owner was apologetic since he referred me to ZeroRez. The owner fixed the duct work and added it to the other items I had to have fixed. In the end I'll say, the initial cleaning was great. Neither I, nor the HVAC team could figure out why ZeroRez cut the webbing from the duct work as this was not necessary and ended up costing me more money. They could have at the very least notified me that they had to cut it for whatever reason, but failed to say anything. I could have had it fixed right away if I had known. ZeroRez customer service, when it comes to issues/complaints is not good. I expected more given the way the company initially started its service with me. I'm very disappointed in the overall outcome and tbh, not sure I'll recommend them to anyone else.

I can't even tell you what a great job I think they did. I think they not only did everything I…read morewanted them to perfectly, but they went above and beyond what tI expected them to do. Yes, the dryer vents got cleaned, but they did so much more.  The honesty and integrity of the company were top notch. I like how they take their time to survey the entire system and provide a written estimate upfront of exactly what you will pay if you want them to complete the job. Even before we got to the estimate, they walked me through the entire system and told me everything they saw with pictures.  So the connection to my dryer had become unhooked and was spraying lint all over the laundry room. Some of it had mixed with water or detergent and was caked onto the floor. I assume they usually do a standard cleanup but when it's really caked on like this, I thought they wouldn't get it clean. They got it spotless! They scraped it off the floor on hands and knees and did multiple rounds of cleaning until it looked brand new. That alone really impressed me.  Then they cleaned the vents and hooked the dryer back up. When I bought my dryer the professional installation guys were not able to hook it up properly for a lot of reasons they gave me. They used a lot of tape to kind of get it hooked up in there. I was really hoping Dryer Vent Wizard could hook it up properly but had my doubts. Well, they did and it was not easy. They had to make some modifications to an obstruction in the way and after that, it hooked up perfectly and now the dryer fits into the space exactly how it should and the connection is solid!  Lastly, they pointed out a few ways the first installation company did not properly hookup the vents, I had them fix one and am aware of the other for the future.  All in all my dryer situation is so much improved over what it was before. I am so completely satisfied with the work, I highly recommend this company and will certainly be using them again in the future

They came out to clean and inspect. Found a flaw in my vent, and replaced with vertical pipe and…read moreroof vent. It was all done in a few hours for around $1500. I'll have them out annually to check how their work is holding up

Excellent work by Steven replacing my old dryer vent with malfunctioning flap that doesn't close…read morewith a new and better one. I highly recommend Mama Bear Dryer Vent Care!

Steven and Drake came out quickly bc we were under a time crunch to get our dryer vent fixed before…read morea new washer and dryer were delivered. They were very professional and did a fantastic job from start to finish. Our old dryer vent had broken off in the wall. Steven was able to make a neat cut into the drywall and make a great repair. He then patched the drywall. And cleaned up after. His prices are very reasonable and we will be calling him back every year to make sure the vent is cleaned properly. Bottom line- Steven is super reliable and trustworthy.

He kindly explained well about the systems and provided us very nice cleaning service!read more

I was satisfied with the cleaning quality. Most areas were cleaned thoroughly, and the team was…read morepolite and professional. A few small details could have received more attention.