Total Fitness USA didn't have the machine I wanted in stock - but informed me that a shipment was…read morecoming in and provided clear dates for me to call and check on what was available. Once the machine arrived in Hawaii, Total Fitness communicated clearly with me, made sure I was choosing a machine that fit my needs, and then assisted in the timely purchase, delivery, and set-up of the machine. Although the delivery was not handled by Total Fitness themselves, they provided contact with a vendor who delivered the machine only 2 days after my purchase, and was able to set it up in my home. There was an additional cost for this service - but it was very well worth it. I could not have asked for a smoother or better experience.

They have lots of equipment and was looking to purchase something but since they lack customer…read moreservice we decided to leave. No one acknowledged us at all for at least 15 minutes. There are so many employees there. Customer service sucks!!

I found Truesought by browsing through Facebook for a small home gym setup. The trend nowadays is…read moreto have home gyms in your garage so I thought I'd look into it as I was tired of paying for a membership. I messaged Jason, the owner, via Facebook and got a quick response to any of the questions I had regarding the wall-mounted set up. It was hard to tell what it was like through pictures so I had asked if there was a way my husband and I could see one on island to check out the quality. Jason was quick to invite us to his home to check one that was already installed. We even got to meet his wife who was super sweet! (Don't worry, we all stayed six feet apart and wore masks. We were there for about 30-40 minutes asking questions.) Jason was really thorough with explaining to us about the rack. Once we saw the quality of the rack and how it was installed, we felt it would be a good investment. With COVID and the gyms shut down, we felt this was a better option for us. In the long run, the use of it would offset what we would have paid for a gym membership. While there, we also noticed bars, a bench, and weights you can purchase. Jason gave us no pressure to buy anything else and explained other equipment he had like a kettlebell with adjustable weight which was perfect for me. We ended up putting a deposit down for the rack, a bench, one bar, a couple weights, and the adjustable kettlebell. These are ordered and shipped to Hawaii. You pay a deposit per item and when you arrange to pick up you can pay (ours will be some time the end of October). I'll update with pics when the equipment arrives. Also, just a note this isn't the rack that lifts up to the ceiling. I would highly recommend reaching out to see it it person. We have a low ceiling and many of the racks my husband and I checked beforehand would not have had enough clearance for us to install onto our wall. Thank you Jason!

Saw Truesought on FB, went online to purchase plyo box to add to our home gym. Good price for a…read morequality box. Pickup was easy (in Kapolei) and friendly service. I'd give five stars except the website failed to mention the box doesn't come assembled. It's straightforward to put it together but takes time. Some tips on assembly also would have helped make sure our edges were all precise. It came with gloves and a screwdriver, which is a nice touch, but I'd have preferred it was assembled already. Or maybe an option to pay more to purchase it assembled. They're filling a gap locally for home gym equipment, and I'm glad to have another local business option!

I first went to another foot store at Kamakana Ali'i but that location was closed permanently…read more This was on Friday 3/13/26 the day the islands were hit by the Kona low storm. I've been dealing with plantar fasciitis so I was desperate to get new work shoes for the following week because I'm on my feet all day. I called Runner's Hi to see if they were open during the storm and Ray answered. I explained what I was looking for and he said to come in. When my son & I got there Ray greeted us and I told him I had called ahead. Ray went above & beyond to help me find the right shoes & inserts to deal with my plantar fasciitis. He sized me, took a look at my feet and saw I had collapsing arches. He recommended 2 different shoes. I asked him for all black shoes because I needed them for work. He had me try on 2 different pairs of shoes one was the Hoka Bondi 9 and a pair of Brooks and had me walk around to test them. Ray also suggested that I walk around with Hoka on one foot & Brooks on the other foot to compare the 2 shoes better. I ended up with the Hokas & the recommended inserts to make it more comfortable for my plantar fasciitis. I also bought a massage ball and compression sock to aid in my recovery. The Hokas felt great & I made sure to wear my current work shoes to the store so Ray could see what I was currently wearing. Thank you so much Ray! I will definitely be back when it's time to upgrade my work shoes.

The man was very helpful and found the right shoes for me…read more He even put special laces in it...

Honestly the dude who works here usually is so helpful and nice always trying to make sure I'm not…read morebuying anything i don't need

I was looking for a particular protein powder which recommended by my friend. They carry it. The…read moreperson who helped me was telling me why this protein powder was great! I now know where I can get it! I'm a bus rider, so I took #6 bus to get there, but the building has its own parking!

I've trained in commercial gyms for years, so transitioning to a home garage setup was a big shift…read morefor me. I wanted equipment that felt legit, not flimsy "home gym" versions of what I'm used to. My experience at Hele Fitness in Kaneohe made that transition smooth and free of buyer's remorse. From the start, Justin and his staff understood exactly what I was looking for. I explained that I'm used to gym grade equipment and didn't want to compromise on quality just because I'm moving my training into my garage. They walked me through options that matched that standard and helped me think through layout, storage, and versatility. I picked up three of their kettlebells, and they feel fantastic! My wife and I agree they're definitely solid, weight is well balanced, and durable. The handles are smooth without being slick and large enough to comfortably grip which makes higher rep work and heavier swings feel secure. They genuinely feel better than the kind of equipment you find in a commercial gym. The biggest surprise for me was their storage cart. I originally bought one to keep my space organized, and after setting it up, I went back and bought a second one. That's how much I liked it. It's sturdy, easy to move around, and makes my garage gym feel clean and professional instead of cluttered. Having everything organized and accessible has made my home workouts feel more inviting. I also added their sand bags to my setup, and they've been a great addition. They're extremely well made, durable, and versatile for carries, cleans, and conditioning work. The option to fill to the desired weight makes it easy to progress without needing multiple separate pieces of equipment. On top of the quality, their pricing was very fair for Hawaii, especially considering the qualifying of their equipment. I feel like I am investing in equipment that will last for years. If you're used to training in a commercial gym and are thinking about building out a serious home setup, Hele Fitness in Kaneohe is absolutely worth checking out. Justin and his team understand quality, they give great recommendations, and they made my transition from gym workouts to garage training seamless.

Great communication and friendly, helpful staff. Being on an outer island I had a lot of questions…read moreabout products, prices & shipping. Got my weights fast and all set up at home!‍

Gr8 place to buy fighting gears. Very helpful store owner. Allowed me to try the gear to ensure…read morethat I have the right size.

Place is such a gem here in Honolulu! Really good service and friendly smiles from the guy named…read moreJun. Bought a pair of Fairtex gloves for Muay Thai and although they're a bit more expensive than Amazon, they have a great selection and are conveniently located with a parking lot out front. Highly recommend supporting this local shop!

Great service and great staff…read more I've come back to Boca multiple times even though it's out of the way because they always had good feedback or little tips to share with me. I first went to get a bike fitting but didn't end up charging me cause it was already so close. I ended coming back and ordering other online parts and for more racing advice for the season. Great shop, great people

So I damaged my rear carbon fiber Reserve wheel. I called up reserve to see about a warranty…read morereplacement. I took a photo and they sent out a replacement but it needed to be built using my old hub. So they had me go to a local Cervelo dealer with a claim number that would bill them for the labor. I sent Boca a note and the owner got back to me quickly saying that he had two great in house wheel builders. Perfect. So I went to drop off my wheel on a Saturday. The guy at the counter seemed confused because I was doing warranty work on a wheel not purchased at Boca. So I explained to him Reserve is a Cervelo brand. And Reserve gave me a claim number they could input in their computer to have the labor paid for since I supplied all the parts. He still seemed a bit uncertain but he took the wheels (new and damaged). I filled out a slip but didn't receive a receipt, which made me a little uneasy since this was my first time in the store. He said 2-4 days. Not hearing from Boca, I called the following Friday. The guy who answered had no idea what I was talking about and just said it would be another couple of days. So I'm legit worried now. I emailed Boca again just to ensure I did everything right (no response this time). But I get a call back later that day from Boca--I guess the guy went into the back to look for my wheel or whatever--and he's like they're just waiting on Cervelo to give them the ok to do the claim so that their builder gets paid. I was like Reserve gave me a claim number and I wrote it on the slip I had to fill out (and in my email). The next Tuesday/Wednesday, I receive a call from Boca saying the wheel was ready for pickup. So a week and a half versus the 2-4 days I was originally promised. I'm sure the delay had everything to do with the whole claim system or whatever for the labor cost. But I'm out riding again. The wheel feels great so far. I have zero complaints. I think the builder did a great job and I'm glad they were able to sort out whatever they needed to so I could get back on the road. If I was in the market for a Cervelo, I'd definitely give Boca my business. Mostly pleasant experience. But I would have preferred to get some sort of receipt when I dropped off my wheels initially.

Proflexx carries many top supplement brands and even workout clothes and equipment. I was very…read moreimpressed that they carry popular brands such as 5% nutrition, MPA supps, and Gaspari Nutrition. The staff are very knowledgeable about fitness as they are fitness enthusiasts as well. Their brand clothing(proflexx) is also very stylish and they have hoodies, leggings, t shirts, etc. Very comfortable materials and great fit. Proflexx also sponsors and supports many local athletes and competitors. As a former competitor, I know that a contest prep can be very financially draining. Proflexx helps by giving back to the local fitness community If you live in the kapolei area, want great individualized customer service, then check out Greg at proflexx.

Place is clean. The staff is very knowledgeable. I just needed to pick one thing up as I'm visiting…read morefrom another island. They're a small shop and have only certain brands in stock. Judging on their Instagram posts, they seem to have a few brands available and as their stock runs low, they bring in another brand. The place is catered to those who are savvy in the world of weight training but as I've seen while I was there, there was another customer that was just looking for something to curb their appetite and the employee there was very helpful and encouraging. Some people may be off-put by the staff and clientele simply because they're "fitness people" but what that's what the place is all about. I mean most of the people who frequent stores like this know what they want and are avid weight lifters so naturally, a lot of "in shape" people will be in there. The staff seems to be very friendly with their "regulars" too.