Love this place. They always treat us with such kindness. We've only experienced one bad day but…read moreonly because I think we were in the wrong class. Hopefully it will be better from now on.

Both of our daughters (3 and 7) have been coming here for over a year. This place is truly…read moreexceptional. The coaches teach the classes in an encouraging, supportive, and positive way that celebrates each kiddo based on their individual needs. Both of our girls continue to build confidence in themselves and their skills. They are learning to do really cool things, but more importantly, they are learning to believe in themselves, that it's okay not be perfect the first time (or second, or third, etc.), and that hard work pays off. They also have in-house competitions twice a year where the kiddos learn routines for the bars, beam, floor, and vault. Everyone is so supportive of the kids and all of the parents support and cheer on all of the kids. It's a really special community. And they have really fun day camps during the summer and school holidays that are a life saver for parents, and where the kids have a BLAST!

This place is phenomenal. Can't recommend it enough. We went to open gym on Friday and my 2.5 year…read moreold loved it. The location has everything a child would want for exploring and having fun. Even though it was open gym, Amber checked in with each family member, greeted them and even guided them through different activities. Amber is focused on being here for our community and has answered every question I have with such care. Five Cities needed something like this and I'm so glad it's here.

We did the Roos class and it was not great. Most of it felt like transition time between the…read more"activities" and given how short the class is (45 minutes) it felt like a total rip. They let waaaaaay too many kids into each class which makes it hard for anyone to participate. All that wasn't great but thing that pushed it over the edge for us was the grime. This gym is SO dirty! There were granola bar wrappers in between the mats and upstairs, where they take the little kids, is so dusty and gross. We won't be back, there are other, much cleaner gyms.

My son attended the roo's preschool class and we absolutely loved it! Most definitely will be…read moresigning him up again soon.

Double review: Birthday parties and regular gym. Both 5 stars!…read more Birthday: Easy, organized, timely, super fun, and accommodating. As a parent, it was so easy to throw a party here. They were waiting and ready for us when we arrived, they cleaned up after, they had a plan and stuck to it. Great for all of the kids we invited (ages 2-10). Regular gym: I'm grateful for how serious they are about training and growth. They have a plan, they're watching and adjusting as my child grows, they do regular reviews, there's a space for me and my other kids to wait while class is happening. It's fun but it's not just play time. My kid couldn't be happier and neither could we! Coach Aubrey is awesome.

The whole experience was smooth and easy! Everyone there is so nice and welcoming and the kids had…read morethe best time. Would definitely do this again for my son's birthday!!!

We planned a birthday party here for my son for 2 hours and loved it. My 6 year old had the best…read moretime with his friends! They let you set up 30 minutes beforehand and the 2 party hosts were very friendly and welcoming. From my initial reach out via email and calls to my final follow-up, they may not be able to get back right away but always by the next day so their follow up is good and that makes a mommy like me happy and less stressed. The party hosts were so patient and great with kids. All the kids felt comfortable and I did not remember a tear from any of the kids; that is a win! I paid with a credit card for the party. It was very easy. They also have a monthly kids night out (aka 'parents' night out' depending on what you're used to) where you drop the kids off there for 3 hours and the parents can have a date night or if the kids just really like to have some fun games, this is like the best party ever and it's only $25 per child. That is a nice mental note to have if you're looking for a babysitting service for a 3 hour night out but can't find one. With this alternative way, they get to play with other kids. I think the kids night out requirement is they have to be at least 3 years old and independently potty trained. We've also utilized their open play during the week so it is great for the little ones too. Pacific Flips, don't change the training of your staff for parties or keep these very two party hosts that we had as long as you can. They are gems!

5 Star! Absolutely the best! My kids love it and the staff is top notch. Why go anywhere else?read more

Unfortunately Girls Inc. of Goleta is a business for profit solely and NOT customer orientated…read more Employees are not passionate, under paid and are only present for a paycheck. I question if some of the instructors are prior gymnasts based on their poor instruction. One-on-one lessons are none existent even though they verbally say, private lessons could possibly be offered. The employee turnover is high and employees do NOT greet clients with a smile. It's a conveyor belt customer business. Girls Inc represent's the shallow society we now live in. Ice in Paradise which is a local NHL ice rink has much more talented teachers, more hours to practice the sport and overall a more professional operation. That's why I'm willing to spend $3000 a month at Ice In Paradise and only $30-$60 a month at Girls Inc. Girls Inc seems to be in decline as their downtown facility closed due to lack of funds to remodel and leadership did not lead correctly in various negotiations. Sad to witness Girls Inc slowly sinking. Their website has many flaws, not user friendly and when brought to staff attention. The staff could care less and response is a smart a$$ rebuttal! I witnessed why staff are paid poorly. Their staff have written reviews as employees with negative reviews of Girls Inc on Indeed. The staff have a bad attitude towards the customers who pay their wages. I find it interesting people are able to login prematurely before registration opens and signup for classes prior to registration time. This operation is unprofessional on many levels. I will NOT be surprised this location closes in the future as the downtown location did.

Girls Inc Rules! I cannot believe how awesome this place is. My daughter goes here after school and…read moreevery time I go pick her up there I see all the time and effort the ladies that work there put into making sure that these girls are surrounded by people that care for them and set a great example. Huge shoutout to Valeria who goes above and beyond for every kid there and has a smile on her face all the time( I love my daughter but even I can't smile that much) and the remainder of the staff is amazing as well. Great place, teaching the next generation life lessons while helping them have fun and make friendships

I wrote a review a few months ago . I got lengthy response with all of a sudden new classes that…read morebecame " available " after the fact. I had mentioned at the beginning before my sons trial that my son is autistic and therefore is a runner. The class was o.k, the teacher wasn't very warm towards my son or any of the kids actually . She wasn't mean but I would say just a very dry personality for someone who works with children. After I wrote my review about the class being ok but not recommending it for other children that may be special needs because of the fact that they had the doors open and the teacher didn't really Try to assist me when she saw me struggling.. I got an email with all these classes that would be suitable for my son . I was upset that these classes all of a sudden became available until after my review . I responded and then never got anything back . Just feels like I was ignored once again and that person just wanted to be able to check something off their list to say that they "provided" me with more options . I don't feel heard . Again , don't recommend for families with special needs .

Our niece and nephew took an gymnastic class here for five days at the end of summer break, which…read morewas a great way to burn off that end of summer energy and learn something at the same time! The interior is nice and spacious, with lots of mat space for the kids. They attended class each day from 8:30 am until 12;30 and we picked them up when they were done to drive them home. We stopped in to watch the last ten minutes or so of class. The class seemed very well organized, with all kids engaged, and being attended to. Our nephew was excited to show us how he had learned a tumbling run ending in a flip in just five days! As a former teacher myself, I appreciated the way that the instructor addressed each child by name, lining them up safely and comfortably to wait outdoors for their parents to pick them up!

Very VERY poor business. The "open gym" had multiple classes going on so my 2 yr old and I had…read morebarely anywhere to go where we didn't feel like we were in the way... she's 2 yrs old and a staff member told me to get off the trampoline with her when she can barely bounce on it safely by herself!! I'm her mother on there FOR HER SAFETY. There is way too large of an age range for "open gym" - groups of 16 yr old boys aggressively running around past my small 2 yr old just trying to cross a small obstacle course. The initiation fee is already a joke... $60 just for joining on top of the monthly $150... then less than 2 weeks after paying over $200 just to join you try to sneakily charge us $150 again?? And now when I try to call to talk to someone about all this your lines sound like you haven't paid your phone bill so I can't even speak to anyone??? I don't think I've ever come across a more poorly run business. I don't think I've ever been upset enough to leave a bad yelp review, but I certainly am now. And now, after reading all the other bad reviews of this business... including someone who discovered the owners dog bit their child and left a nasty bruise during a class and nobody told the parents... I'm just so sad a place like this exists. Please do not bring your children here.

I spent a ton for my twins to go to camp here - it was a HORRIBLE experience. After one day there…read morewas no chance we were returning. It was outdoors - no air conditioning on a blazing hot day. They came back exhausted, dehydrated, sunburned. The instructors were overwhelmed, undertrained, and punitive. I called and requested a partial refund for the remainder of the week as we had paid for camp plus before and after camp that we would not be using. No dice. They would give me half of what I paid as a store credit. What!? The manager didn't even ask why we had a bad experience. DID NOT CARE. We will not be returning. Please save your money and stay away.

We recently switched our daughter from Pacific Flips because we felt like we weren't a priority…read moresince we were not interested in competing! After attending for a year and nobody ever introducing themselves to us or even giving us updates on our daughter's progress we decided we'd give KTs a try before giving up... I'm so happy we made the switch as our experience here has been the complete opposite of Pacific Flips! Immediately upon signing up I felt like the entire staff has made effort to build a relationship with our daughter as with us as well! It's nice being greeted by name and getting updates after each class. The coaches all are passionate about what they do and you can tell by the way the interact with the kids. I love seeing my daughter challenged to learn new skills in a supportive and nurturing environment! My poor girl had been trying to learn how to do a cartwheel for the whole year at PF without any success, however after a week of being at KTs she was able to do it! The only thing different they did was get out this little mat that shows where to place her feet and hands and gave her praise and encouragement and boom she was doing cartwheels! The smile on her face was priceless! We've also had to switch days due to our schedule changing for the fall and they've been extremely flexible and accommodating! I really can't say enough good things about KTs! I'm so happy we made the move!

Been getting more and more upset with this place…read more When you first sign up you have to pay 35$ for shorts. We been going for a over a year and still haven't received any shorts. The teachers usually don't help the kids in the open area. I been watching for the past 5 classes and they don't assist kids that can't do bridges during warmups, and don't correct the stretches. Some teachers are better than others. The tall blonde teacher has always been kind, sweet and patient with the kids. There is a red headed teacher who is patient, and a male teacher with a beard who seems to know what he is doing. The other teachers have been seemingly ignore kids who are scared and shy, ignoring kids who are not exhibiting the proper technique [injury risk], and texting on their phone. This is all happening in the open viewing area. I have been recording times of class start time and end time. Typically they start on time at 4:00pm, but consist about 20 minutes of warm ups, and then the class and kids will be sitting ready to leave approximately 4:40pm. [The recorded times and assessment comes from the previous 5x classes] I want to like this place more, but some teachers are lazy and infuriating to watch. I have been taking more and more pictures and videos, time snaps, and notes if more information is needed.

Happy happy joy joy!!! This was a fun venue for our niece's birthday! Lots of her friends and…read moretheir parents showed up, as well as family so it was a festive day! We took off our shoes at the entrance and put them in the cubby holes provided. Then we entered the fun zone. The bouncy houses were put to good use, and the kids had a blast. There was a huge relaxing massage chair for the older family members, and they made good use of it. We brought the food in, and had snacks for the kids as well as a custom birthday cake in the shape of the Mercat Gabby, evidently a kiddy favorite right now! The kids were well supervised and enjoyed being with each other, while the adults got to chat and enjoy the festivities.

Took my son on a rainy day and he had a blast. My only suggestion is having an atm in house for us…read moreto get money for the vending machines and games.