As an all-cash buyer, I wasn't anticipating very many challenges with our transaction…read more Traditionally, the buyer doesn't select the title company that is used in the deal, and for our deal, the seller picked Rainier. It was a horrible experience, and no one on the team seemed to know what they were doing. Updates via email were non-informative; just the same contact information, agent photos and legal disclaimers. Then the icing on the cake was getting their demand for sensitive identity information and ID photocopies only hours before close. They had me over a barrel and I could either submit the information over unsecured email or risk being in breach of contract. I understand statutory requirements, but nothing explains why this required info was demanded at the 11th hour, or why it wasn't provided with the rest of the documents. My close was at risk, I couldn't sleep, and the sad thing is that it all could have been avoided if Rainier just did their job. Feel free to use these guys if you like drama and surprises. For me, I will write into my future deals not to use Rainier to handle title.

Rainier Title put together a team to work on my house closing. They were responsive, reliable,…read moreknowledgeable, professional, and super friendly. Great company staffed with great people. Very happy with them.

Buying our first home felt like it could be overwhelming, but working with Jen made the entire…read moreprocess comfortable and stress-free. From the very beginning, she listened closely to our concerns and truly understood what we were looking for in a home. Every question we had was answered with patience and clarity, and every step of the process was explained so we always felt confident moving forward. What stood out most was how Jen not only met but exceeded our expectations--she found us a home that checked every box on our list. Her professionalism, dedication, and genuine care for our needs made us feel supported from start to finish. We are beyond grateful for Jen and would highly recommend her to anyone looking to buy or sell a home. She turned what could have been a stressful experience into an exciting and enjoyable one, and we couldn't be happier in our new home!

Jen was professional, responsive and diligent in helping me prepare my mother's home for sale and…read morethen getting the home sold for cash in eight days for an amount significantly more than expected. I live out of state and one of the reasons I picked Jen to represent my mother was Jen's experience with the situation I was in. Jen did not disappoint me and the overall experience was very positive.

I used this company for a real estate closing transaction and the level of customer service was…read morefantastic. Our escrow closer went above and beyond to help us close our transaction early. It went so smooth it was a real pleasure to work with this company.

Fantastic to work with! I worked with Liliya Baglay and she was so helpful and understanding…read more My lender was disappointing and the whole process would've been awful if not for the great people at Rainier Title.

Team Jalyn made for a very smooth transaction for me. They managed to close on my house here just 3…read morehours after I closed on selling my other house in California. I didn't even think that was possible! Throughout they were communicative, efficient and easy to deal with. Nothing left to the 11th hour, and everything taken care of in a way that made the transaction smooth for me.

Best Title and Escrow Company hands down in Snohomish County…read more Great parking and excellent staff and communication !

I signed with them and the entire process was really planned out and straightforward. They sent an…read moreemail a few days prior telling me what to expect and bring. Then they sent another with a congratulations and a reiteration of the prior email, including address/driving directions etc. We signed with Jordyn and it could not have been easier. I didnt know what to expect but i'd say we were in and out in less than an hour. We did have to go in for the final signatures, they did not send someone out like i've heard with other companies do. It would be nice, but was not an issue.

I am in the process of buying a house, and unfortunately the sellers are using Fidelity. They sent…read moredocuments to our email, and are basically like "good luck figuring it out." Although my buyer's agent gave us definitions of what each item could mean, we wanted more information about the specific Title that was sent by Fidelity. I first contacted the person who was listed on the Purchase Sale Agreement. Kim, responded that she dealt with escrow and recommended that I try and find a Title officer to speak to. Good service would be for Kim to give me a specific contact, and a number/email to reach them at, or even a step further, contact them herself, and ask them to reach out to me. So I ended up just calling the general number and being transferred to a loan officer named Carlos. When I asked for help understanding the document that his company developed, he tried to refer me back to my agent and said that agents should help us understand the document. However, Kim herself (Fidelity employee and escrow agent) told me to contact the Title dept directly for help understanding the info. To me, Carlos acted bothered by my request, so I asked to speak to someone else. Ryan, another officer got on the phone, and helped me. I should not have had to go through all of this, and so if I ever need a Title company, I would never ever ever choose this one. Their customer service is lacking.

Christa Canell and her team knocked a closing out of the park for our borrower! They got the deal…read moreclosed under tight circumstances with the borrower signing on the other side of the country. We can not wait to work with them again. Highly recommend!

The absolute worst. Cathy West and Karen Tarrant couldn't close a paper bag. Do not use this…read morecompany!!!

Social media class by Rene Fabre is excellent!…read more Recent closing by First American Title -- Escrow was smooth and all parties were extremely satisfied! Great service. Thank you. ~pc

Had to use these guys due to a consumer request. Communication was poor and closing delayed due to…read morethem being too busy to draw docs in time to close. The smaller companies seem to give way better service!!

They helped me too check on my property and verify that there have not been any illegal activity…read moredue to recent ettempt at ID theft. At no charge, and very helpful.

Once again, they would get less than zero if that were possible. The so called response from Sara…read moreChristensen was a joke. No action. Nothing remedied. Just more b.s. What a joke. This company is horrible. DO NOT USE THEM. They will float on your money as long as they can without any communication. The offenses just go on and on. Now Sara wants to talk to the Buyer to get her input. I hired them, unfortunately. They answer to me, not the Buyer.

I was referred to Nicole when we were looking for a new house closer to work. She was very…read moreattentive throughout the whole process and made sure I was aware of any changes or delays in our loan as well as checking up frequently to make sure nothing was amiss. I really appreciated all the effort she put in to make sure that the loan process went smoothly and was one less thing for us to worry about. This really helped with easing a lot of stress in an already fairly stressful scenario. Thanks Nicole!

This review is long overdue but Nicole and Holly are the absolute best to work with! I had a few…read moreitems I needed to take care of before the pre-approval process and with Nicole's guidance and my diligence, I was able to get a boost to my credit, pre-approved, and close on my first home within about 60 days or so. As this was my first home purchase, they walked me through every step of the way and also did a great job of educating me on their process as well. They even showed up for my closing and rolled out the Red Carpet for me!! I felt so lucky and blessed that I was able to connect with these two via a somewhat random home buying course. I can't thank you two enough!!!

It's just meh in all honestly. Their personality is really dry but they are professionals. To get…read moreto the point. They did a great job on the paperwork. Transaction went very smoothly even if they had no fun personality. Fancy entry way. I was glad to leave, I'd have to say.

Like the other reviews here. I have a lot to say about the lack of responsibility displayed during…read morethe purchase of our home. There was a lot blame put on everyone but themselves and this gross negligence continued all the way to the closing date. It's like the office is being run by untrained new employees with zero overhead direction. The customer service was also incredibly unprofessional considering the large amounts of money being handled at any given time. We were on top of things the entire time and Chicago Title dropped the ball.