Driving by in our motorhome, had a blown out tire. Roadside sent them out and they replaced it. We…read morecontinued on our road trip. However a few hours further down the road the new tired exploded causing our rv to almost flip. Called them back and he stated there's nothing they can do unless I take them the tire back (I'm stuck on the side of the road with my kids 3 hours a away with no way to get anywhere safe, and of course unable to drive and go back with the tire that's shredded and blown all over the road). He was rude, not even an apology or attempt to help and provide any guidance or either advice. He said there's no warranty or their service or tire unless I go back 3 hours away and take them back their new tire they just put on that exploded within a few hours. Very poor service. Never written a bad review, but this business earned it today

When a service is registered online and the customer service for the main line is "Hello" no…read moreindication if I called the correct number. Immediate red flag. Was extremely forthcoming that the company is happy to overcharge so they may let vehicles sit in the lot (1-3 months) so they may file for titles when people are unable to pay for withdrawal, per his words with a cowboy hat in the red Dodge Dually truck on the way to the lot next to the sheriffs office. It's a red fenced gate. Very discerning when email is refused for service and a paper trail. He asks for a text for insurance information. When basic math of the owner is not understood, when the "owner" has to ask the front receptionist if an insurance document is valid and only accepts documents via text. Tetoo or Teto asked out loud what is 2x22, and the woman next to him was embarrassed he didn't know the immediate answer. DO NOT USE THIS PLACE - bc they charge people outrageously to finance the multiple properties they are trying to support. He yelled at a customer calling in for a tire change at $95 and hung up on them.

We got stuck on the road with air brake hose air leak, the Man helped us in no time, answered the…read morephone right away and was able to open the shop after business hours. Found the part we needed and installed quickly. were back on the road in the same hour. if you got stuck in this area and need qualified mechanic , call Hernandez truck mechanic he's the one who can really help!

Where to begin.... We had 2 fifth wheel tires blowout on I10…read moreappx 15 miles from their shop, around 5 pm. Luis was on site so quickly, we were amazed. The tires were melted on to the rims, and he "RASSLED" them to victory, in sweltering heat. The service cost was beyond reasonable. Thanks, you saved our first day of vacation! Please relocate to Austin; our charter companies need pros like you

Great and reliable service. Should something happen to my vehicle again to where I need a tow I'll…read morebe sure to give this place a call.

Mr.Gene is what you hope you get when your stuck . He went above and beyond what I was expecting to…read morereceive last week. I was driving from Las Vegas Nevada headed to San Antonio Texas. A component in my suspension hit catastrophic failure and left my bmw stuck right at the exit 265 or 365. Right as You come into Ozona. I googled towing. And called. A Mr.Mark (I believe) said he couldn't take any customers but referred me to Mr.Gene. I called and this gentleman was headed to a doctor visit from having a surgery!! But still honored his word and showed up at the time he said he would. Even Picked me up from my hotel (I didn't ask. He offered) went and got my car and dropped it off at a secure lot. Then took me back to the hotel. Simply, I am blown away this rare core value of selflessness. You DO NOT* GET WHAT YOU* PAY* FOR!! You should be paying more. A lot more. ... He is fair ,honest , and on time. Cannot stress enough that we need more fair businesses like this one. Anything I got going on ,will definitely be offered to him first. Regardless or cost. Thank you again sir! -Dmitri

What a day it was and these guys came through. I had a blowout on my driver's front side tire while…read moredriving down I-10, I changed it with my spare and realized I didn't have it inflated to specs but it had enough to drive us 10 miles towards Iraan, TX. Didn't make it, tire was bulging and I couldn't risk damaging the rim. So we were forced to call USAA for roadside assistance. We were told it was a 2hr wait in 99deg heat but John Co actually got there in 1.5hrs, which was great, considering he was coming from Ozona, TX (2hrs away from our loc). He was quick to load the car, get us to J's service center in about 15 minutes. Excellent, courteous, & a professional. Thank you for doing a great job.

After waiting 4 hours for Sheffield towing to come get us ( very unprofessionally company ) . We…read morecalled Johnco Towing they were to us in 15 minutes ! They were professional , helpful and communicated with us. Top tier

Called in a panic, due to traveling to Houston to be there by the late evening (this was 5:15pm)…read more Requested them to come look at my vehicle and possibly needed a tow, located on the side of the road near I-10 entrance ramp. Very quick to respond after giving location and Mario showed up. He was very professional. He advised me where he was taking/storing my vehicle and would give a quick overview and start first thing the next morning, due to the shop closing at 6pm. He also told me what I should be expecting price wise from what he observed from the vehicle. I was just thankful he took me to a hotel and gave time hacks on what to expect the following day. Thank you for keeping a single traveling female safe.

Nice guy but I was ripped off on two Iron Man tires. They know you're desperate and will pay…read moreanything to get back on the road. I was overcharged nearly $500 for two Iron Man 3rd gen tires which are rated at $120 each, tire disposal of $10 each. The tire guy painted a pretty picture. Iron Man is not a cooper tire as he suggested it was. Oh well! Check your tires before you go for a long ride!

Gave this guy $2200 to order parts and work on my brothers truck. Truck sat at his yard for 6…read moremonths and we finally got it towed out of his yard. Nothing had been done to the truck and no parts arrived. To top it off, he said the company he so called ordered the parts from was going to pay him back in installments. We will never get that money back cause the dude probably spent it. Oh well, would not recommend to anyone. He's very hard to get ahold of once he gets your money so watch out for that too. Make sure and keep your receipts

Our Chevy truck broke down 20+ miles away and this was in the nearest town. We got towed to this…read moreplace and got taken care of promptly so we could get back on the road. We had to stay in the town overnight but it's a nice and cute little town. The price was unbelievably low. He didn't try to sell us anything else or scam us. He wouldn't even take a tip. We're lucky we ended up here. We made it all the way to California.

We hit a deer at 1am and Progressive insurance wanted us to stay on the side of I10E until 6am…read more They do not care about our safety but Blacks Wrecker Service and Towing Service in Sonora Texas does! It was so nice to have this great service! Friendly, reliable and makes sure you taken care of in a timely matter.

I was stranded on a remote stretch of I-10 with my daughter at 9pm on a Friday night, had just…read moreenough battery life for one call & conversation (no power cord) - Blacks answered on the second ring and was out helping me get back on the road within 30 minutes. Much appreciation!

If you're in West Texas and need a tow, Sheffield is the place to call…read more If you're lucky, you'll get Mike. He was amazing. Note: Don't bother with AAA - they'll set you up with Sheffield and you'll burn time waiting. Just call Sheffield directly and get reimbursed from AAA.

Bill and Frank came to our rescue after we collided with a deer in rural west Texas! The initial…read moretow company that retrieved us in the night did not contract with AAA so we spent the night in Ozona while our insurance found a tow and ride for us to the Austin area. I would like to THANK Bill and Frank for making us feel comfortable and entertained during the 4 1/2 hour drive!! They seriously could star in a sitcom named, "Two Texans and a tow truck!" Also, grateful for the follow up from Bill to explain where they delivered the car and keys as it was after hours at the auto shop and we needed to retrieve items from it the next day after we rented a car. On a separate note, drivers beware in Texas for those dang suicide Deer!!