Going home after a camping trip, our truck broke down with our large camper attached. We set our…read morehazard lights and my husband began walking toward Sonora for help. In less than 2 min., a nice gentleman stopped, beside our truck, identified himself as Mario, a mechanic for JJ'S AUTO REPAIR, He asked if he could check it out, I told him ",Absolutely" Mario had us up and running in less than an hour. Incredible service..... Awesome gentleman! Thank you MARIO!!!! .

My daughter's car was failing on a drive from Austin to El Paso. We live in California. After her…read moreDad did some reviews for anything near Sonora, JJ's came up with good reviews. She took her car there. JJ wasn't there but a very talented man, Adam, was. He assessed the car and figured she was safe to go on to El Paso after giving her car an inspection. And she made it. He even texted her later to make sure she got to her destination safely. What a gentleman!!

In an age when it's hard to find people who care about the customer beyond just the words, these…read morefolks get the job done. When the Mercedes dealership can't change a tire or oil change because "the computer is down," Castilleja Auto Repair gets the job done. From work on my old truck to work on my Mercedes, this business does the job.

Had the old "driving through town with a check engine light" situation. Called them up and while…read morethey were pretty well booked up, he had me come over immediately. He ran a diagnostic, walked me through what was going on, gave me some helpful advice (it didn't need a major repair....but he did reset the check engine light), and then sent me on my way without charging me. Great guy. Great experience. Go there.

Staff, yes. Service,…read moreyes. English-speaking, check. Talk about automotive. Talk about tow truck. (2023)

watch out for the massive over charge. An oil change is not 350$ fyiread more

TWO NIGHTS AFTER CHRISTMAS by JAVIER D…read more 'Twas two nights after Christmas in the southwestern sand the family did travel back to their own land. The air was cold, the hours did while, songs were sung as uncle Sammy counted each mile. The children did snack on cereal bars, and when Javier drove they passed all the cars. Sharon and Sarah slept with their noses in the air, Maddy used fingers to comb Abby's hair, When under the hood there arose such a clatter, The dashboard was quick to tell what's the matter. "The alternator's busted, it belongs in the trash!" The hotels and mechanics would be counting their cash. The car went no further than DQ in Ozona. They would not make it home from ole Arizona. But what to their surprise on the iPhone did query, but a guy with a Napa, like an auto parts fairy. He was closed for the night and 'twas a Sunday, but that made no matter to him he did say. He would turn on his computer and sell them the part. He would go out of his way and show them his heart. "Ya'll are here, in Ozona?" He sounded surprised, "Only in a small town", they would later surmise. With a shuffle and a grunt he smiled a big smile, "you'll be back on the road in a very short while." It took longer than expected they thought they'd imposed, but through it Vince smiled, his face quite reposed. He sold them the part, the sockets and soap, those things in skilled hands gave the girlies some hope. Bryce, Cammy and Aili ran around while they toiled, not by the suburban, would playtime be foiled. They wrenched and they pounded on the serpentine belt, almost impossible at one point it felt. At the end it looked easy, as it certainly should, no one overstressed, yet not feeling too good. As Texas laid ahead, almost half of the state, it seemed four more hours their beds would await. Had it not been for Vince and his generous heart they would be in Ozona the next day to depart. So let it be known in all of the land, if you ever have trouble out there in the sand, if your luck is mixed and your car's broken close by, there's no other place better you're likely to try. This family shop truly goes out its way, to make sure you and yours can be on your way.

This guy has been doing repairs for me for years. He is honest, and very good at what he does. He…read moredoes not speak English, so if you are not a spanish speaker, ask for his daughter.

Love that he will come to you. Great communication, polite and timely. Easy to talk with.read more

From the owner: NextGen Mobile Solutions brings mechanic services directly to drivers in San Angelo who need…read morerepairs without the inconvenience of a shop trip. When your vehicle breaks down at home, at work, or on the roadside, our mobile service responds with the tools and expertise to handle everything from diagnostics to full repairs. You'll know what to expect before we begin, and you won't need to arrange a tow or lose hours waiting.

Oscar is awesome, if you are lucky enough to meet this guy on the side of the road near Ozona like…read moreI was you will thank God for it. Got me and my RV on the road again as fast as he could and the price was fair for what it was.

EXCELLENT SERVICE! Truly runs his business 24 hours a day. Paul was very friendly, helpful and…read moreprofessional. He did not have our part in stock and even had us running back down the road within half an hour of assessing the problem. He is NOT at all the kind of business man looking to price gouge someone in a jam. His service fees were very reasonable in my opinion. He gave us some good advice on driving routes as well as spare parts to get and carry with us for those "just in case" times. Dealing with this business, ending up being the best customer service experience I have had in quite some time. Very thankful I came upon Paul's number and got to meet him.

My daughters are attending UTPB and they called me in Dallas to tell me that there was water…read morepouring out underneath their car and they were stranded. I contacted the mobile shop at 9 PM on a Saturday night requesting a service call. They immediately drove 25 miles to meet my daughters and evaluate What was wrong with the car. The person I spoke to quoted me $150 for a service call and told me that if the car needed to be towed, there would be no additional charge. I was very surprised with the fair pricing given the predatory Environment in most towing businesses. when they arrived, they told me that the radiator had a crack and it would need to be replaced. He gave me a very fair quote for the repair and told me that he would tow the car back to the shop and wait for parts. On Monday he contacted my daughters letting them know that he was trying to get the car done by 6 PM so they would have it back. my daughter's contacted me at around 10 PM Monday morning, letting me know that he had driven the car back to UTPB and was downstairs. He provided me with a link to pay for the repairs and the quote that he gave me was exactly what he charged me in the transaction. I would highly recommend this service and will give them a five out of five for customer service, price, integrity, and quality of repair. Even though I was five hours away in Dallas, he made no attempt to "up charge "or unfairly charge me for the work performed. He even gave my daughters. The paperwork for a warranty on the replaced radiator. I am very pleased!

Picked up my car over two months ago. My ins couldn't get a hold of anybody. The insurance…read morecontacted me to let me know that nobody would answer the phone or emails from state farm. Esli E. Told me he had an engine ready for my suv over amonth ago and that was the last I heard from him, my ins was ready to pay but he never contacted them. Then today a tow truck shows up and drops it off in front of my house and said the ins didn't want to pay. My ins had the check ready and I had my deductable ready to but, at least i know where my suv is now. All he had to do was call and say he couldn't fix it and not waste my time. On to the next shop.

Norbert was very friendly and helpful suggesting local repair places and a place to stay. He knew…read morewhat he was doing, was caring and cautious hooking up the tow truck. Pleasant experience even though we had broke down on the side of the road.

Overcharges, price inflation and exploitation. Excessive charges for towing and recovery, and tells…read moreyou your auto insurance will reimburse you... auto insurance will not reimburse due to excessive fees. Truck fee of $225 and a hook fee of $300, credit card fee of $29.85. In the middle of nowhere on I10 our daughter's car broke down, out of gas and/or car battery failure. Usaa could not provide local referral for towing and recovery. Looked up a towing company through Google and called for help. Unfortunate lesson learned. I drove two hours to get there and pick her and the car up. Terribly business practices knowing you have no other options