5 Stars We thought…read morewe had a nail in our tire and stopped here to check. The woman on the phone was so kind, and the men who helped us were efficient and friendly! Great service and a smooth experience. Highly recommend!

Said they could swap out 4 tires for me. Once i brought them they said they can only do 2 without…read morerisk of damage. So i let them do the 2 tires off the 2 wheels and got them back all scratched up. All they said is they aren't responsible for the work they provided and wouldn't help me out whatsoever. Worst tire shop I've been to. Over charged me to ruin my wheels. Can't stand people who won't stand behind the work they do(

We hit a deer at 1am and Progressive insurance wanted us to stay on the side of I10E until 6am…read more They do not care about our safety but Blacks Wrecker Service and Towing Service in Sonora Texas does! It was so nice to have this great service! Friendly, reliable and makes sure you taken care of in a timely matter.

I was stranded on a remote stretch of I-10 with my daughter at 9pm on a Friday night, had just…read moreenough battery life for one call & conversation (no power cord) - Blacks answered on the second ring and was out helping me get back on the road within 30 minutes. Much appreciation!

Norbert was very friendly and helpful suggesting local repair places and a place to stay. He knew…read morewhat he was doing, was caring and cautious hooking up the tow truck. Pleasant experience even though we had broke down on the side of the road.

Overcharges, price inflation and exploitation. Excessive charges for towing and recovery, and tells…read moreyou your auto insurance will reimburse you... auto insurance will not reimburse due to excessive fees. Truck fee of $225 and a hook fee of $300, credit card fee of $29.85. In the middle of nowhere on I10 our daughter's car broke down, out of gas and/or car battery failure. Usaa could not provide local referral for towing and recovery. Looked up a towing company through Google and called for help. Unfortunate lesson learned. I drove two hours to get there and pick her and the car up. Terribly business practices knowing you have no other options

What a day it was and these guys came through. I had a blowout on my driver's front side tire while…read moredriving down I-10, I changed it with my spare and realized I didn't have it inflated to specs but it had enough to drive us 10 miles towards Iraan, TX. Didn't make it, tire was bulging and I couldn't risk damaging the rim. So we were forced to call USAA for roadside assistance. We were told it was a 2hr wait in 99deg heat but John Co actually got there in 1.5hrs, which was great, considering he was coming from Ozona, TX (2hrs away from our loc). He was quick to load the car, get us to J's service center in about 15 minutes. Excellent, courteous, & a professional. Thank you for doing a great job.

After waiting 4 hours for Sheffield towing to come get us ( very unprofessionally company ) . We…read morecalled Johnco Towing they were to us in 15 minutes ! They were professional , helpful and communicated with us. Top tier

We got stuck on the road with air brake hose air leak, the Man helped us in no time, answered the…read morephone right away and was able to open the shop after business hours. Found the part we needed and installed quickly. were back on the road in the same hour. if you got stuck in this area and need qualified mechanic , call Hernandez truck mechanic he's the one who can really help!

Where to begin.... We had 2 fifth wheel tires blowout on I10…read moreappx 15 miles from their shop, around 5 pm. Luis was on site so quickly, we were amazed. The tires were melted on to the rims, and he "RASSLED" them to victory, in sweltering heat. The service cost was beyond reasonable. Thanks, you saved our first day of vacation! Please relocate to Austin; our charter companies need pros like you

We shall hear no ill against Victor, for he is our hero! Stranded on a stretch of west Texas…read morefreeway (I-10 tween Junction & Sonora) after our rental Cruise America RV blew a tire and took the brake line with it) we found Victor. Locating a tow company that can handle RVs is difficult and out there - we learned there are places where AAA doesn't service and we were in one of them - it was looking grim. After 5 1/2 hrs waiting Victor came to the rescue. Nearing 5 pm when he collected us, he stayed open in order to diagnose the problem, locate the part and render a solution. In a town as small as Sonora we were lucky to have located both a tow service and someone who could repair the vehicle. If only the part weren't an hour away in San Angelo, next Tuesday! (It was Friday). Victor drove my husband to San Angelo to rent a car & we were able to leave the RV with him and continue on our journey. He let those of us not driving to San Angelo hang out on his property, use his restroom (cleaner than most service stations and nicely decorated at that!) and proved to be our knight in shining armor! Lovely man, truly appreciated and professional.

Staff, yes. Service,…read moreyes. English-speaking, check. Talk about automotive. Talk about tow truck. (2023)

In an age when it's hard to find people who care about the customer beyond just the words, these…read morefolks get the job done. When the Mercedes dealership can't change a tire or oil change because "the computer is down," Castilleja Auto Repair gets the job done. From work on my old truck to work on my Mercedes, this business does the job.

Had the old "driving through town with a check engine light" situation. Called them up and while…read morethey were pretty well booked up, he had me come over immediately. He ran a diagnostic, walked me through what was going on, gave me some helpful advice (it didn't need a major repair....but he did reset the check engine light), and then sent me on my way without charging me. Great guy. Great experience. Go there.

I would not recommend going to Macks. Me and my friend stopped there to get a tire fixed. While…read morewaiting for the tire repair, we walked next door to gift shop. We were in the shop no longer than 5 minutes when in walked a rude women who said we needed to move our vehicles because we were blocking the gas pumps. We followed her out and she was parked at the gas pumps and announced she was one of the owners and then she preceded to back out. We were paying customers to her company and she had no right to speak to us like she was better than us. The young guy she has working for her is very nice and does his job but she came off the street just to tell us rudely to move our vehicles which was actually not blocking her precious pumps. I told the young guy that because of the rudeness of his owner, me nor my friend would ever do business with them again. There is no reason to ever talk to your customers the way she was talking to us. Me and my friend are both in our 40's so we were not rude to her and did not deserve to be treated so rudely.

Able to inflate tires as needed…read more Digital display Payment accept tap pay Protective measures (2024)