Had a long standing appointment for today at 10:40 AM. I received a text this morning at 7:34 AM…read morereminding me of the appointment. Left the house for the appointment at around 9 AM. Received a voice mail at 9:13 telling me that they had canceled the appointment. I didn't find out that the appointment was cancelled until I was in the office and was told by the staff that my appointment was canceled because the referral from the VA has expired. I specifically remember at my initial appointment when Todd Williams mentioned that he wanted me back in 6 months to recheck the area on my back that he did a biopsy on, that I would probably need a new referral. He told me then that it wasn't necessary, that they would take care of that. What a colossal screw up and a waste of 2 hours of my time, not to mention the fuel expended on the 50 mile round trip.

Waiting months for appointment and then cancel only to be told more months for appointment. Nice…read morestaff but they need to hire more people. Boomers need skin care.

Dr Rosemary Mallonee was great ! Very thorough and explained everything very well regarding…read moretreament for an animal bite and was treated with antibiotic, and the staff was exceptionally nice, efficient, and the wait was only maybe less than an hour.

I never imagined that after nearly 20 years of dedicating my life to PeaceHealth, I would become…read moreone of the patients whose story I now read about online. I worked for PeaceHealth for nearly two decades, first as a CNA and then as a Registered Nurse. I loved being an emergency department trauma nurse, but in August 2023, while I was still employed by PeaceHealth, I transferred out of the Emergency Department to another department after repeatedly raising concerns about patient safety and violations of our union contract. After speaking up, I experienced what I believed was ongoing harassment and retaliation. Other staff members also reported concerns to management on my behalf, but nothing changed. On February 13, 2024, while I was still employed by PeaceHealth in a different department, I became a patient at PeaceHealth St. John Medical Center after suffering a severe dog bite to my face. I trusted the organization I had served for nearly 20 years to care for me the same way I had cared for thousands of patients. Instead, I left feeling abandoned. I was discharged with instructions to follow up with a plastic surgeon instead of being transferred for specialty care. When I called the plastic surgeon listed on my discharge paperwork, I learned he no longer worked for PeaceHealth. I was left scrambling to find the care I needed while recovering from a traumatic facial injury. While I was home trying to heal, I later learned that a nurse allegedly used a personal cell phone to screenshot private photographs of my injuries from my personal Facebook account. Those photographs, which showed me as a patient, were reportedly sent to my former Emergency Department manager and then circulated internally through unencrypted company email. As both a nurse and a patient, I was devastated. Following my union's advice, I filed a privacy complaint. That decision changed my life. Rather than feeling protected as an employee and patient, I felt like I became the problem. My health information, my trauma, and my experience as a patient became intertwined with my employment. Eventually, I experienced what my attorney described as a constructive discharge. I lost the career I had devoted nearly 20 years to building. I lost my home. I lost my financial security. I was forced to leave Washington, uproot my life, and move away from my family just to continue working as a nurse. I also lost additional employment opportunities after these events. My union initially advised me through this process, but later withdrew my grievances after PeaceHealth requested mediation as part of a proposed global settlement. Following the union's recommendation, I hired a private employment attorney and paid hundreds of dollars per hour for representation. A demand letter was submitted, but PeaceHealth denied any wrongdoing. My attorney then withdrew from my case. Later, through records I obtained, I discovered emails showing communication between my attorney and PeaceHealth's legal department that left me questioning whether my interests had truly been protected. The stress has permanently affected my health. I developed central serous retinopathy, a rare eye condition that my treating physicians have associated with elevated stress. I continue receiving treatment in an effort to preserve my vision. I have also been diagnosed with anxiety and major depressive disorder and underwent Transcranial Magnetic Stimulation (TMS) therapy in an effort to recover. One of the most heartbreaking moments came when my union requested my employee file. After nearly 20 years of employment, I was provided what appeared to be little more than my résumé. My performance evaluations and employment records that I expected to find were not there. It felt as though my career had simply been erased. The greatest loss has not been financial--it has been personal. I lost my confidence, my sense of purpose, and the career I believed I would retire from. There were times when the emotional pain became overwhelming. That is why stories about healthcare workers struggling with trauma resonate so deeply with me. I know what it feels like when the very system you dedicated your life to leaves you feeling unheard and alone. I am sharing my experience because I believe patients deserve safe, compassionate care, and healthcare workers deserve dignity and respect when they become patients themselves. My hope is that no one else--patient or employee--has to endure what I have experienced.

We are visiting the North Coast for the entire summer this was an absolute surprise. Have been…read moresick for the last 3 weeks thought the cool damp weather was not agreeing with me. The idea of going through the new patient forms was so easy, had all my info for the front desk and was in seeing the PA c in no time. Was patient, thoughtful and took his time with his new patient, Thank you Gregory Hope I will be feeling 100% soon.

Nice option to Providence Hospital. Here for lab work as all is performed in house rather than…read moreblood drawn and shipped to Portland. That option is unacceptable as last 2 times, blood coagulation occurred and results were not valid

First I'd like to say, I didn't know we had a dermatologist here in Lewis county. I've been…read more going up to Olympia. This is a fairly new office by the hospital. The receptionist was friendly and helpful and the nurse was caring and attentive. The doctor Joel Deming was great, he was attentive and interested in my questions and complaints. The nurse and Dr. also had a sense of humor and

I have found Silver Falls Dermatology to be very helpful and very friendly! Never a long wait time…read moreand my Doc was such A joy. The staff made me feel very comfortable!

I'm only giving two stars because of the "wait time." If you are in this area and need medical…read moreattention, just plan on the "wait." But you will get seen and you will get adequate care. This is a non-profit medical center. Whatever that means. If you don't have health insurance, they have a "sliding scale" option. However, since a certain Congressional legislation was implemented, not sure how this "sliding scale" is going to work. They are not a "walk-in" clinic, but I did manage to get a "same day" appointment. I called at 8:00 right at opening, and was on hold for five minutes. Hmmmmmm.......... They keep a whiteboard hanging where they notify people of the wait time. At the time I came in, it was blank. However, at the 30 minute waiting point, I inquired as to why there was no information on the white board. The desk person said, "we usually wait for them to tell us" but she decided to go inquire. She then wrote "50 minutes" as the wait time. At exactly the 50 minute point (50 minutes past my appointment time), I was seen. There is a sign that says, "if you have been waiting past 15 minutes, inform someone." But the medical tech that took my vitals indicated that sign is pointless as they routinely run late. 50 minutes is the "norm." I have to give them a "thumbs up" for the fact that they did NOT ask for my SS number. There is no legal reason health care providers need your SS number.

They don't do outside labs which is really discouraging because it's 30 minutes away to get labs…read moredrawn. I would think for being the only clinic in town they should be able to draw outside labs.

Dr. Briggs is absolutely phenomenal! He is the most knowledgeable doctor I've ever met! I moved to…read moreCalifornia over three years ago and still consider him my primary doctor. He has such a deep understanding of the entire body it's unbelievable! His holistic approach considers the interconnectedness of the body and this approach has helped heal me of numerous various conditions. Dr. Briggs is a very genuine man and sincerely cares about his patients. I cannot recommend him highly enough. He is truly a hero!

From the owner: General health, botanical medicine, spinal manipulation, homeopathic medicine, laboratory…read morediagnosis, nutritional therapy, colon detoxification

Perhaps I had realistic expectations, having worked in the drug treatment world and having dealt…read morewith drug seeking behaviors, but I found Dr. V & staff refreshingly honest, pretty open and willing to continue, despite my own withholding of some information that might have been helpful, initially. The laws around distribution of controlled medication have been tightened, after nearly condemning many in our country to lifelong addiction. The rebound could have been worse, so I have some compassion for their business. My "worst" experience was when I actually threw my script away one month (I am old, on a lot of pills and got interrupted during the putting them in the cabinet phase of unloading groceries). It sounds like a weak excuse, but it was real. I knew the docs were prevented, by law, from just reupping the script four weeks early, but I did not expect to endure withdrawal for over three weeks with no relief (especially from the leg-shocks or nerve zaps or whatever they are) that prevented ANY sleep for days on end. Looking back, I think I should have gone to a detox clinic. Instead, I found an old script and spread what little was left over three weeks (and after missing a full week of work). The response from the doctor on call was nothing less than just "rude" (and it was not Dr. V or Erin, my regular ARNP) however but truly, I've listened to drug seeking behavior, and I believe THAT was what informed her response. Also, I will guess that it was after many times burned because "guessing wrong" results in disaster & death leaving just no room for empathy. I understood why she was "firm," but not having any suggestions to alleviate the symptoms seemed to land a little on the "neener-neener, you should have known better" side of the coin. So, after that experience of having NO recommendations or medications to managing severe symptoms of withdrawal, especially for someone who had been a patient for over four years, with just that one incident (which was over a year prior to writing this review) I have become METICULOUS about accounting for my scripts. Also, I have leached a bit from each month's prescription so that if I EVER find myself in that situation again, I can at least taper myself off the dependency gradually, and perhaps avoid the withdrawal. To me, this is far LESS dangerous, than seeking scripts from strangers, or using more of some OTHER drug (that may have side effects) in hopes of stopping the spasms, nausea, diarrhea and other symptoms. I will NEVER go through that withdrawal again, and see now why withdrawal alone can induce relapse. After all that, why did I return to a medication that causes such physical dependency? Because the pain I have is so debilitating, it makes me unable to work (especially at my current job that requires almost 3 miles walking, daily, according to my Fitbit). I cannot afford that - few can! The medication has Z.E.R.O. euphoric effect - so I am NOT tempted to take more than prescribed or use it in any way other than as prescribed. Using this medication is the FIRST time in forty years where I did not struggle to take it as scheduled AND it actually eliminated the pain! To me, this is truly a miracle cure! But the true cost is physical dependency. I have to accept it, I don't LIKE it, but can (now) manage. And overall, I find the office more personable, caring and adhering to standards than some. All of which are things I would want them to do with any of MY clients, or my children. I just wished they had SOME protocol for managing withdrawal symptoms, when necessary.

I had what I can't quite confidently call the worlds strangest doctors appointment with Dr V. It…read morewas my second visit to this pain management practice. I saw the nurse practitioner the first visit, who I did like. She ordered some x-rays. and was very empathetic. I was under the impression that this was a follow up with the doctor, who would proceed further with the course of action I had talked about (at length) in my hour visit the week prior. Boy was I wrong! This doctor entered the room early, while the nurse was still taking my vitals. He introduced his intern/ med student, by insulting her school in an awkward joke. Then he asked what I was "in there for today." He very obviously handn't even looked at my chart. But before I was able to answer fully, he launched into a loud aggravated tirade about how, "Obama ruined his ability to do his job by requiring evidence based medical treatment." He ended the lecture by staring at me and demanding that I agree with him. I tried to redirect by saying I agreed that insurance companies make it very difficult to get procedures and tests approved. Then after a short couple sentences related to the x-rays, he asked me "so where do you think your neuropathy comes from." I said, "I think it's a result of my lupus." He belly laughs," Oh you're one of the lucky whites with an autoimmune disorder." aren't you lucky! Then he started on a history lesson about the black plague in Europe, which explained why "Whites get auto immune illnesses more than THE Blacks." and How it actually comes from our superiority and adaptability through natural selection and the plague. Again he stars at me like some maniacal college professor and asks, "how did the plague travel from the east to the west? (pause) Go on! take a guess! try!" I said, "trade routs." "YES! good job!" then another few minutes of The blacks the whites and the asians.... a little cursing. Then he says," and why did whites travel so much? because we're more curious than the blacks. and because of this we're more prone to addiction. especially heroin. (looking me dead in the eye) Don't ever try heroin. Me, "ok." At this point I wanted to ask, "BUT are you on it now? Maybe they need to Pee test you." (They are very big on pee testing everyone.) He asks his intern to go see if they can find the MRI of my back. They couldn't find it. So it's another round about Obama and how "in the good old days he could just give me a shot in my back based on where the pain is in relation to his nerve chart, but now we need EVIDENCE based medicine. so there's nothing he can do today. But they'll try again to get the MRI, or maybe order a new one." and maybe they'll focus on my knee pain because that's easier, but we'll need an x-ray for that. and.... that's it. That's what my $40 copay and the hour drive to olympia got me today. I left just gobsmacked - what just happened? I'm still in disbelief. And he talked sooo fast! It was absolutely insane.