Located opposite the huge Amsterdam Centraal Station, and close to both the trams and metro is GVB Tickets & Info. This place is the place to start your travels in the Dutch capital, helping you plan your way around Amsterdam if you are going to use public transportation, as from ferries to metro to buses to the tram, GVB runs most of the public transport around Amsterdam.
Here, you're able to pick up a day ticket, it costs 7.50 for the first day in euros and then around an extra 5 euros per day for the length of the ticket, they do tickets lasting 24/48/72 hours etc, or a single hour for just 3 euros. With the 24/48 hour passes, there is a discount for under twelves of 50%. I personally don't understand why they class over 12 as an adult, with the UK classing over 16 as an adult in terms of trains, so the cost for large families could be a little bit expensive.
This place is entered through a staircase, there is a wheelchair entrance, which is supposed to be accessible, but this isn't something which is easy to access with the lack of automatic doors on getting into the small area before going into the lift, with both doors requiring to be pulled and not being automated. It's also easy to get locked into that small area too, quite a claustrophobic frustrating space, with nowhere to go and it isn't somewhere you can obviously signal or wave to a member of staff either.
The queuing system here was ticketed, you get a ticket and wait for them to call your number similar to the Post Office, the waiting time was average on both occasions.
The staff members seemed helpful enough, but neither really friendly or helpful - once again they appeared to do the bare minimum.
A decent place to go once, when arriving in Amsterdam to buy transportation tickets for the first time (they are available to buy if you are on the tram anyway), but other than that this place remains poor, it's nothing too special and could be so much better for tourists - two-star rating as despite doing the bare minimum, it is partially useful. read more