1. Guzman Customs Car Audio

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Chicago, IL

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Guzman Customs Car Audio

3.0 (2 reviews)
Open • 9:00 am - 7:00 pm

Services - Guzman Customs Car Audio

Auto security

Tint application

Tint removal

Guzman Customs Car Audio Photos

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Auto Glass Solutions - Front desk with rule guidelines.

Auto Glass Solutions

(36 reviews)

South Deering

I got tints all around . They did amazing , very. I've and attentive even showed me examples of…read moreeach and took around than 30-45 mins all for 180 that's amazing

My recently purchased Mercedes had a pebble that hit my front windshield while on the expressway &…read moreput a small hole which had started to crack on two sides of the hole. The damage was beyond repair so I needed a replacement. I researched awhile for auto glass places & came upon this one that had good Yelp reviews. I called & spoke to Leslie on 1/7/26 who was friendly & informative which I appreciated. She looked up my vehicle & gave me a quote that was the best price out of all the places I got quotes for. She told me she'd need to order the glass so I told her to do so. I then came at 8:20 a.m. on 1/8/26 to get the glass put in. I was the first customer to arrive. A tall skinny guy came out & I told him what I was there for. He wasn't really friendly. He then took the keys to bring my car into the work area & I went into the waiting area. I like that there is a glass window by the front desk where you can watch them while they work which I checked a few times to see what they were doing. Many customers do business there, the waiting area became pretty full fast. Forty-Five minutes later, my car was ready. I went out to look at my vehicle. I didn't like the fact that they left all kinds of small bits of glass & debris on my front fender & I let them know that needed to be cleared. I felt on the windshield panel & some sort of black substance got on my hands (see picture). They cleared the debris & I then paid through Zelle because any other payment incurs a 3.5% processing fee. I asked for a receipt & asked the person who gave me the receipt his name because I had a few questions. He said "Carlos" & gave me a car calendar which was nice. I then go out to my car to leave. As I adjusted my mirror, the mirror suddenly came out of the holster. I was shocked & went back inside to let them know. It was the tall, skinny guy again who went out to look at it. He brought it back into the work station. They worked on it for awhile which made me a bit nervous while back in the waiting area along with the fact that there is a camera that the mirror is a part of. At first, the one worker requested me to put the mirror in the position I wanted. I questioned him - the mirror should be able to be adjusted, not just in one position. At that point, no part of management came to me to address the problem. Finally, the tall, skinny guy told me my car was ready. I now had been there 2 hours. I went to the car & tested out the mirror very carefully. I then asked the tall guy what the issue was that caused the problem. He mentioned about an original part but he wasn't communicating very well for me to understand what happened. I asked him if I have any other issues with the mirror what should I do. He told me to bring it back. I then asked him who the manager was of the establishment. He told me "why do you want to know?" At that point, my opinion of the establishment completely changed. I told him that I have spent close to $500 here & you are not willing to give me the manager's name? He then told me the manager's name is Carlos which is who had taken my payment prior. I asked him to bring Carlos over which he did. I confirmed with Carlos that he indeed was the manager which he said he was. I let him know my concerns as far as what the issue was with fixing the mirror & why his employee got snippy with me when asking a simple question of who the manager was there. He was able to explain why there was an issue with a bracket that secures the mirror & what was done to fix it. He told me he would address the response his worker gave me. He thanked me for my business, my patience but that didn't come until I asked to speak to him. It would of been nice to have gotten that at the time the issue was first presented as he was right there at the register knowing what was going on. Carlos was friendly & professional so I appreciated that. The lady at the front desk said that they've been in business for 17 years which is great. They have signs that say not to talk on the phone on speaker or video (see pictures) but the young lady who was working at the desk was talking to a woman on speakerphone & loudly playing games on her phone while also talking to another employee about a customer who she just spoke to on the phone who wasn't willing to give their car information. They had a big screen TV in the waiting area but it wasn't on. The waiting area is small but nicely constructed with black comfy chairs to sit & wait for your vehicle. My advice is to make sure you carefully inspect your car before you leave there. My wipers automatically turn on when there is water on the windshield so I had them test that out before I left to which it was working. I'm glad to have a new windshield but didn't like the hiccups that happened along the way. Mostly all the employees are hispanic & alot of times as they were working, they were talking in Spanish so I couldn't understand what was being said which for me was a bit uncomfy.

J's Sound Shop - Proof of service

J's Sound Shop

(38 reviews)

West Lawn

Super happy with the installation and team is very helpful and friendly. Happy with the remote…read morestart, definitely won't miss the winter cold starts. Team is informative and professional. 10/10 There's waiting area in shop and business in the area to eat and wait. Good communication as well. Will be back to get backup camera for my vehicle.

I'm going to write this review like Jesus would by pointing out two things they know how to do…read moreright. First, they know how to install remote starters well. Second, they are very friendly. However, the main issue I have with them is their lack of integrity. First, Carlos, the counter guy try's to sell me a remote starter that already comes with an alarm. He told me, "for an extra $20 bucks I could add an alarm system to go with your remote starter." Not knowing much about the Compustar Q9 package, I said, "okay, it sounds like a good deal." (Not to mention, he charged me an extra $100 for the drone module that probably already came with the $500 system.) But that's not what really bothered me. After using the alarm system for about four months, I finally had enough of the glitchy and annoying alarm. I don't think it was fully in sync with my Ford F150. So I came back and told them that I wanted the alarm removed. So, what did they do? They removed the entire $650 Compustar Q9 remote start system from my truck. Why...? ( I knew I should have been more specific with them.) So I told Luis, the manager, "you made a mistake. I only wanted the alarm removed, not my entire remote starting system." I paid $650 dollars for the remote starter. I didn't pay all that money for a cheap alarm. It was a big mistake. And when I told him this, he tried to deceive me into buying another remote starting system that doesn't come with an alarm already built in. He wanted to charge me another $250 bucks for something I didn't need. Not knowing much about Compustar systems, I asked ChatGPT for help. Thankfully, ChatGPT told me everything I needed to know. All I had to provide was two simple things. Ultimately, instead of just disabling the alarm and keeping the remote starter installed. (Which is what they should have done from the beginning.) Luis wanted to take advantage of my ignorance and rip me off an extra $250 bucks. It was a simple reprogramming issue that Luis refused to acknowledge. And tried very hard to make me believe there was no other way around it. I'm going to paste the exact ChatGPT reply, along with the text message I sent to Luis (the manager of J's Sound Shop) down below: I asked chat GPT about the issue I was having. And I asked if it was necessary to remove the whole remote start system from my F150. And based on the model number of the system and the model number of the bypass module, it was NOT necessary to take the whole thing off. You could have left the remote starter installed and just taken the alarm off. See the text below: (Chat GPT replied) I can clearly identify two modules: Compustar CM-900AS (the remote start controller) iDatalink Blade-AL (the bypass/data interface module) The Blade-AL plugs directly into the CM-900AS and allows the remote start to communicate with your 2018 Ford F-150's factory electronics, including the immobilizer and CAN bus. This is a very common, proper installation. What this means for your original question Based on this hardware, I do not see any reason the entire remote start system had to be removed just because you wanted the alarm removed. The CM-900AS can be configured in several ways: Remote start only Remote start + alarm Remote start + keyless entry Those are software/programming options and installation choices. The alarm functions are not inseparable from the remote start. A competent installer can often: Disable the alarm features. Disconnect or remove the siren, shock sensor, or alarm wiring. Leave the CM-900AS and Blade-AL installed so the remote start continues to work. The only exceptions would be if: The installer wired the alarm and remote start together in an unusual way. You specifically wanted every aftermarket component removed. There was a wiring problem that made replacement easier than modification. Those are exceptions--not the normal rule. (End of Chat GPT reply) You know the irony of it all... J's Sound Shop uses ChatGPT to promote their business. I don't know about you, but I just don't like being lied to. And trying to rip me off an extra $250 by having me purchase a new remote starting system, well that's just not right. I expect this from a car salesman, but not from a remote start installer. As a Christian, this was my honest review.

Guzman Customs Car Audio - autosecurity - Updated October 2026

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