I came to Doctor Bibbs looking for insight on issues that I perceived with my teeth. I have had orthodontic care in the past (braces twice) and was seeking an opinion on whether the issues that remained with my teeth were treatable and if so, if it was worth getting braces again. Dr. Bibbs was very straightforward and explained why he would not recommend further orthodontics. Many other orthos wouuld have tried to sell me on moving forward for their own gain, but Dr. Bibbs was honest and ethical. In addition, all the other members of the staff who I met (especially Roxy) were extraordinarily pleasant and accommodating. I will most definitely be recommending this office to friends and family! read more

"MY TIME IS VERY VALUABLE" The Doctor and his office manager are very pleasant, BUT my appointment this week was for 10:00. I got there at 9:50. Two other patients who walked in 30 minutes after I got there were waited on within 10 minutes of their arrival. After asking if they had forgotten that I was there, the receptionist said their appointments were before mine. So, I guess I should have been 45 minutes late so that I wouldn't have to wait an hour before being serviced. Silly me, NOW I know the drill. THEY NEED A NEW RECEPTIONISTS!! If I had not already paid $1,000.00 out of pocket, I would have asked them to remove the braces THAT SAME DAY so that I could go to another provider. Two (2) more things: (1) during a previous visit one the assistants removed my old bands but never replaced them with new bands. I didn't notice until eating lunch at work two days later when the brackets fell out while I was eating. As a result, I had to readjust my personal schedule to go back to have the bands replaced; (2) during the previously mentioned visit I overheard the same assistant giving very valuable tips re: maintenance and comfort to a new patient and I heard about a product that I had never been told about. (Maybe cuz I'm the wrong color) Again, the Dr, his office manager, and (oh yeah almost forgot) the Asian assistant - who prior to my last visit didn't realize I spoke English and not Xhosa ) are very pleasant ... so, let's blame their back office staff for this marginal review. read more

Came in for a consultation and was very satisfied with my experience. *side note: I've been doing consultations for years and each one has would tell me what I want to hear, not what I need to do. So I've always been weary of trusting them with my plan and in the end not following through. However, Dr. Bibbs was personable and fairly upfront about what he thought was the best direction for my teeth. The staff was also very forthcoming and understanding of my financial needs and questions. Looking forward to starting my treatment here in the future! read more

Dr. Guy Bibbs is a great Orthodontist. Dr. Guy, explains the process of my Invisalign and answered all the questions I had. I'm almost through with the process and I am very happy with the results. I would def recommend Dr. Guy for anyone getting their braces or Invisalign. Best, Harley Martin read more

Admittedly I haven't been to the office for nearly 4 years after successfully completing Invisalign until today for a check of my permanent retainer. But my experiences today reminded me that I should have written this review back then! Dr Bibbs is a true professional and he takes pride treating his patients. He is very knowledgeable and clearly has the experience of 4 doctors! He was very respectful throughout my treatment. Getting the molds done was no walk in the park, but he made me feel safe and comfortable during the process. His staff also takes the time to get to know you and are very respectful of your time. Dr Bibbs is fair about pricing and doesn't upcharge patients despite that his practice is on Michigan Avenue with beautiful views of Millennium Park. I had consults at 2 other orthodontists before finding Dr Bibbs and his was the most reasonable too. He genuinely cares about his patients and receiving orthodontic treatment from a caring and seasoned orthodontist is the perfect mix for me! Thanks Dr Bibbs and thanks to your professional staff!!! read more

I would recommend Parkside Orthodontics. I went here to straighten my smile via Clear Correct. The original estimate from Dr Bibbs was about 10 months. It took about 14 months total due to extra time to correct my underbite. It's been about 1 year since I've had Clear Correct removed and I am still very happy with the results. Thanks, Chad read more

I was a patient of Dr. Bibbs back in the mid-nineties and I'd still recommend him today. He had a wonderful, friendly and knowledgeable staff. He was always very professional and thorough and my teeth look wonderful! Glad to see he's still around. read more

I was referred to Dr. Bibbs by my sister. She initially went to him for a procedure 6 YEARS AGO. He did a great job! She raved about Dr. Bibbs and his staffs professionalism so I was surprised to see the same consistency from almost a decade ago. I called for an appointment and was given one instantly. My sis came with me to the appointment. As soon we walked thru the door the hygienist and receptionist both looked my sister and said "heeyyy how are you? long time no see?" Then they stood there and chatted a bit. I can't remember my telecommuting coworkers that I see once a month. How they could remember someone from 6 yrs ago? I don't know, but they did and that was so reassuring. Most Dr.'s like to make you wait while they goof around in the back just because they feel they can. Dr. Bibbs was very nice and prompt and thorough and actually listened to me. When I called to make my appt. I expressed that I absolutely had to be back at the office by 12. The receptionist assured me it would take only 15 minutes. My appt. was at 11a, I arrived at 10:40 completed my paperwork in less than 5 minutes and was in the chair receiving my free consultation before 11 needless to say I made it back to work in plenty of time thanks to the staff at Parkside Ortho. If you are a hard to please person like me who doesn't have a lot of time to waste and values consistency, promptness, and quality work. You must visit Dr. Bibbs you won't regret it. read more

I was referred to Dr. Bibbs by my primary dental office, Dr.Decker/Dr. Feldman's office. I did my research before choosing Dr. Bibbs. The reason I decided to move forward with him was because he's incredibly knowledgeable and transparent about what I should expect throughout the process. Fast forward one year, each visit has been efficient in terms of getting in and out of the office, treatment has been outstanding, and Dr. Bibbs is a perfectionist (which I appreciate)! Dr. Bibbs' team makes the office run smoothly; they are incredibly friendly and very flexible in terms of scheduling and setting up payment arrangements. It's now time to take off my braces and my teeth look amazing. If you're in pursuit of an orthodontist with an awesome team, look no further! read more

After a glowing recommendation from a friend, I immediately made an appointment for a consultation for Bryce. I had an appointment the very next week! I must say from that day to this one, Dr. Bibbs and his staff have exceeded my expectations. I would recommend Dr. Bibbs without hesitation. They are courteous, attentive, professional and extremely prompt. The fact that his office is located in the heart of downtown on Michigan Avenue was an major concern of mine. I did not want to add Chicago parking to our list of orthodontic expense. I must say the added parking expense of being downtown is worth every penny we've spent thus far. I totally recommend Dr. Guy Bibbs for orthodontic care. What a perfect opportunity to take advantage of the location. Millennium Park is the view from the exam room. We'll definitely be planning some fun excursions during our "braces tightening " appointments. Sometimes life or a new set braces will force you out of your comfort zone and into some exciting adventures. read more

I was at a different Otho Dr. previous to Dr. Bibbs that wanted to charge me an outrageous amount of money to do unnecessary work that I did not want. Since I was unfamiliar with all that he was talking to me about I figured it was what was needed and I let him put the braces on. As an adult with braces, I wanted them on for as little time as possible. All I wanted to do was close a gap that I had since childhood. When I went to Dr. Bibbs I told him all the other Ortho wanted to do and he said that was nonsense. After about 3 months the space was closed and the braces were off. The permanent even lasted 10 years! Until I ate something too hard, broke it and had to get it replaced. But he got me in right away, put on a temporary and fitted me for a new one in a week. I would recommend his services to anyone. read more

I can truly say my experience at Dr. Bibbs and staff was very professionalism, Dr. Bibbs is a EXCELLENT Orthodontist, Dr. Bibbs and his staff was very patient and friendly, they are super as always and efficient ,I will refer all my friends and family to Dr. Bibbs , I love his work and as a result I now have a beautiful smile, I'm very very satisfy with his work, and I will continue to go back to Dr. Bibbs read more

I really wanted to like this office, but doing so would mean I've lost all respect for myself. I was in search of an office that offered Invisalign. After reading numerous reviews on a dental website, I called 2 offices, this one & another much closer to my work. This office had really good reviews, so I made an appointment for a consultation. I went on 8/25 for a 5pm consultation. I got there 10 mins early, but was not taken back behind the desk until 5:35, where I proceeded to wait another 10 mins until the dentist came. I realize things happen, but 45 mins to be seen is unacceptable. The receptionist gave me a quote, but that was without insurance. To be honest, if your insurance is going to cover a significant portion, you only care about the out of pocket cost, at which point they could not provide, at my consultation. Anyways, gave them the benefit of the doubt, & was told to call back the following week after my case was submitted to my insurance. I did just that, & was placed on hold for 10 mins, at which point I was hung up on. I called again & was finally put in touch with the receptionist, who said they couldn't submit to insurance because they didn't have my insurance info. Well that's not true. The day of my consultation, copies were made of my insurance card. The lack of organization in this office is astounding. While I have no complaints with regards to my interaction with Dr. Bibbs, he seemed very knowledgeable, I will not be going back. The atmosphere of the office though, seemed a bit unprofessional. Lastly, the receptionist emailed me 10/7 to state that my insurance benefit amount is $2000 for my traditional braces. My consultation 30+ days ago was for Invisalign, not braces. Again, the lack of organization of this office is awful. Save your time & avoid this office, not worth the headache. read more

I actually found Dr. Bibbs through a google search. At the time I was working in the Sears (now Willis) Tower and was looking for an orthodontist in the downtown area. I called and set up my initial appointment. The receptionist was very polite and helpful in aquiring the answers to all of my questions (I had PLENTY). I went in for my consultation, which was $20 (and later came off of my total). Dr. Bibbs was extremely insightful and helpful as I had many reservations about gettin braces since I was a kid. At the time I was preparing to turn 25. Dr. Bibbs gave my mouth an assessment, told me my estimated treatment time, various options I had for braces, and everything I needed to have done prior to having my braces put on (teeth pulled & cleaning). I went back a few weeks later (Valentine's Day) to have my braces put on. Surprisingly, I was in and out (after work) in more than enough time to get home and change for my date. To date, I am extremely happy with the results!!! I have NEVER smiled this much in my life and my brace face is actually quite handsome! Im due for removal of my braces at my next appointment and am actually gonna miss my visits. Dr. Bibbs, and his staff, have become a very intricate part of my life and I have grown accustomed to seeing them every month. They even showed great compassion and concern when I endured my battle with Cancer last year. LOVE THEM!!! #TeamBraceFace #TeamBibbs #TeamSurvivor read more

Look I am NOT bitter. I am guilty of reading reviews (before adapting to a service) but not leaving one. Today is the day! I was referred to this office by my general dentist' office. Often times, we hear of places of business word of mouth but we depend most of the professionals who are already giving us services. I have no idea as to what (if any) the relationship is between my general dentist and Dr. Bibbs Ortho office, but I regret my decision like never before. To begin the location is awesome for the worker who may already live or work in the down town area. Parking is a definite issue and you can only imagine that if you are not close to the office, what traffic would seem like!! When I first visited, I was quoted a price as well as the duration of time for myself and my daughter (yes, TWO sets of braces you do the math). We attended our appointments regularly. I'd be dishonest if I told you that this office did everything right. My daughter and I left there with wires LITERALLY poking the insides of our mouths (we were told to purchase clippers to clip ourselves), brackets would suddenly fall off (there were times when I had left and come ALL THE WAY back that day to have it "fixed"). We have had power chains that slipped (upon leaving and etc.) but again, I work, she is in school.... I can't simply drop what I am doing to go all the way back down town to fix it and so there were times when many of these issues had to wait until our next appointments. Here is what I am guilty of. Due to the weather or an accident etc. I HAVE had to cancel appointments (not many but some). I was charged $50.00 per account when this happened. But I assure you that I have had just as many appointments either cancelled on me or having suddenly disappeared from the system. Yep, my daughter got all the way down there before and was told that she could not be seen. And so, I am pleading with you, don't just take my word because you see this! DO YOUR RESEARCH.. Perhaps if you visit the office and ask other patients they can shed some truth.... I've been in the restroom where a woman approached ME with the very same concerns that I am writing about. At one time, Dr. Bibbs had (2) other orthodontists working for him that "suddenly left" after many of his patients chose to come on days when they were there and not him. I am one of them. I have seen or been "worked on" by more than 8/10 dental assistants where many of them shared the details of why they were choosing to leave. I wrote the office, expressed my concerns and I'll admit, the staff (Roxy and the Dr.) were suddenly "nice" (as a result of my voice). But it's not enough. I am leaving this TODAY because this is the second time that I have been cancelled by Roxy the day prior (my appt. is at 8am) because "they don't have the materials" or "the assistant is going to be out of town". I've NEVER been offered the $50.00 that I had to pay! Nor was any preference provided for an upcoming or immediate appointment, I had to wait ANOTHER MONTH or longer for a Saturday appointment (remember I WORK TOO). Common courtesy would allow me to be fit in to the very next appointment. But thats Roxy for you! I signed an agreement to have my braces removed long after the quoted 18 months had expired. I wore them for 3 years. When the other two orthodontists where there, I was quoted months at a time, after they left and I was left with Dr. Bibbs and having to "walk on egg shells" (analogy) to inquire, he seemed frustrated at MY DESIRE to no longer be trapped in clear braces that if you can imagine where worn and dis-colored making me feel even more insecure about my smile. Since my braces have been off (willing and signed the agreement), I have had a broken crown. I wore a metal band around the crown the entire time that I wore braces. I didn't not "blame'', the office, I kept it to myself and hoped that after tomorrows appointment of receiving the free whitening that I have EARNED by unknowingly referring multiple people to this disaster of a practice, and fixing my broken so called permanent retainer, that I could move on and NEVER deal with that office again. But here we are, Roxy had a woman call me yet again the day before and feed me all of the reasons that they are not doing their job. And as you can imagine I am PISSED. Annoyed AND Frustrated. I have a gap because the "permanent retainer" broke within the time of my last cancelled appointment by Roxy and I now feel like the $12,000.00 (minus about 3000.00 paid by the insurance) was a waste! My teeth are gapped. I lost a crown that I am paying out of pocket to fix and I wore those clear braces (no they did not explain that they wear out so easily) for NOTHING! So thank you Dr. Bibbs for a horrible time and dollar spent! And there are NO lies within this message. I have email messages between their office and myself to prove it! Choose Wisely People, braces aren't cheap! read more

Horrible orthodontist! Methods are outdated. Did work. And refused to correct it when they screwed up. Poor customer service. Poor bed-side manner. Would not recommend for anyone. Would not recommend for children. read more

Went in today for my consultation, it was very pleasant. Dr Bibbs was very nice and well as Ms Roxxy. I'm excited to get this process going. read more

I first went to Dr. Guy L. Bibbs in 1989 when I had my braces put on. In 1992, Dr. Bibbs took off my braces and put on a permanent retainer. Can you believe that permanent retainer lasted nearly 19 years? With great work like that, I was excited to go back to get another retainer put on. Wow, nothing has changed. Dr. Bibbs was as pleasant and professional as ever. His assistants Theresa and Mark were very cheerful and absolutely wonderful. I would recommend Dr. Bibbs for anyone looking for orthodontic work. He does great work. He is serious and passionate about healthy great looking teeth. His staff will make you feel at home. Jacinta Epting, Esq., read more

Dr. Bibbs provided great orthodontic treatment. My daughter and I both went to him for braces. He offered the best pricing, in house financing and is very knowledgable having been in business for a number of years. I am very pleased with the work that he has done on my teeth and my daughters teeth. I have recommended him to friends who have also been pleased with his work. read more

I have been going to Dr. Bibbs for 3 years now. My gap from hell is finally gone!! Since then, I have referred at least 4 of my colleagues, in which too, are very pleased with his work. His professional demeanor and friendly staff makes you feel very comfortable at such "very uncomfortable" times. Although my braces have been off for a year or so, whenever I even think there is a problem, I am able to see him right away and get my issue fixed free of charge. I recommend Dr. Bibbs to everyone!!! He has made such an impact on my life, I am even thinking about getting into dentistry myself! (smile) Way to go, Dr. Bibbs! -Krissy read more

I had recently got my braces off last summer and I am Extremely happy with the results. I smile all the time now and I love my teeth, The prices are very reasonable, the Staff cares about their Patients and its a very friendly office, I will continue to tell people about the Great work he does. Thanks Dr. Bibbs T.M. a Wonderful experience with Dr. Bibbs and his Staff, I read more

I LOVE Dr. Bibbs, Ms. Roxy AND his former staff (I miss Kathy)! I am a current patient & I've recommended friends who've raved about their experience as well! He's knowledgeable, his "bedside" manner is professional and friendly. I usually get a good laugh during my visits even if I enter in a crappy mood. I'm loving my results and I trust the process so much that I will be taking my daughter to see him for braces once her last few baby teeth fall out read more

So I don't think any adult necessarily looks forward to the prospect of braces, but if faced with the situation, Dr Bibbs is your orthodontist! I work in the Loop and have an extensive travel schedule, in the two years that I went to Parkside, Theresa would always work me in at the last minute and never grew frustrated with my scheduling which was constantly in motion. Given my schedule, I might have expected long waits once I arrived at the office, but again in 2 years, I don't think I ever had to stand by in the waiting more than 5 minutes! His staff member Mark, who you will get to know, is very gentle when poking around in your mouth and ensures that you see Dr Bibbs quickly so that you can get back to work (you really can get in/out during your lunch hour!). I know that Dr Bibbs has a client base of all ages, but he and his terrific staff run this place like a well-oiled machine and as a professional that is always crunched for time, I wouldn't even consider another provider!! read more

I was referred to Dr. Bibbs through my dentist and I was not disappointed. The entire staff was extra friendly and they make you feel so comfortable. Dr. Bibbs is a little rough but isn't that apart of the process but nothing that causes discomfort, I can tell they all try their best to make the process as painless as possible. The office is clean, modern equipment and my appointments are always in and out in the fastest way possible. I love the entire team and would recommend them to anyone. I have two sons and they will need braces and I plan on bringing them right back to the same place. Go Dr. Bibbs and his team! read more

My daughter has been a patient of Dr. Bibbs for more than a year and the care he has given her has been exceptional. The office has been responsive to her needs, patient with her questions and accommodating when she needed to change her appointment. Most of all when ever we had a concern Dr. Bibbs responded personally to our questions. We highly recommend him. Dr. Donald T. read more

I am totally afraid of going to the Orthodontist. I have since I was a little kid. This means I have not been to the Orthodontists in years. I actually went to another Orthodontist in the Chicago land area a few years ago. Let's just say, as soon as this Dr. was finished with my procedure, I ran FAR FAR AWAY and NEVER returned even though I had a follow up appointment the next week. So I was very hesitant about going to another Orthodontist. But I knew I need to find an Orthodontist that I was not afraid of. I asked around for some advice from friends and family. My cousin teased me about still being afraid of the Orthodontist a bit but then recommended her Dr. She told me Dr. Bibbs was not only great at what he does but, was very gentle. He understood that some people are afraid and takes that into consideration when performing various procedures. I called and made an appointment for the very next day. I walked in and his staff was welcoming and friendly. I didn't have a very long wait. I was called in aprox. 10 mins of arriving. Dr. Bibbs made small talk and put me at ease immediately. We laughed and joked around for a bit just to break the ice. He began my procedure which only took about an hour. And I am very happy to report that I did not want to immediately get up and run FAR FAR AWAY when Dr. Bibbs was done. He was very gentle and explained every step. I stayed there after and chatted for a bit. I have a follow up in a few days and I am actually going!!! read more

Literally feel humiliated. I don't feel like I am a customer there. I feel like someone unwanted, a trouble, to be avoided if possible. They were nice to me the first time but after they learnt I had a student insurance that would make me pay much less than the usual price, they asked for expensive extra fee. They also said my insurance covers nothing (but actually they were giving the wrong information, the usual insurance does not cover orthodontia but my student insurance DOES have a co-pay, I have confirmed this with the insurance company). During this arguing process my insurance expired and now the insurance for students is closed and I have to pay a lot more. I bet he's a good dentist according to my referral. But the experience was terrible and I wasted so much time because they are less than willing to provide any help. I am going to another dental that actually asks for the price but I really don't feel comfortable going in there again. I usually don't like commenting on things but I literally registered this account to say this. I don't know what I have done to be treated like this, as if it's my fault to be a student from a normal family trying to save some money. If anyone knows how to file an official complaint please contact me at xujinqian61@gmail.com. Thanks. read more

I've had really bad experiences here.. their receptionist is terrible. I had an emergency and first she told me to have my orthodontist from home fax a letter saying they could work on me. So I did and when I called to ask if they received it they had no idea what I was talking about and said it didn't matter. Then, I took half the day off of work to go to my appointment only to find the office completely empty.. it had apparently closed that day for no reason and the receptionist neglected to call me and tell me and reschedule. So finally I rescheduled my appointment and on the day I showed up there was no record of my appointment and I was told to just sign in on a sheet there. When I actually got into the orthodontists office he told me that my guard was made wrong and there was nothing he could do. Then he showed me what it "should" have looked like and offered me a new colored case for it. When I went home my orthodontist told me that it was made correctly but different orthodontists have different ways of making this particular one.. obviously the techs here didn't have any idea what they were talking about!! Next time I need an orthodontist in Chicago I most certainly am not going to come here! read more

I was referred to this place by my dentist. I called - no answer. So I left a message. No one returned my call. I called again a week later. No answer. Left a message. A month later, and again, no one has returned my call. I guess this place is so wildly successful that they don't need anymore patients. Or maybe they just have a lazy receptionist. Either way, thumbs down on customer service. Guess I will just have to find a different orthodontist. read more

one of the best in the business this is my second go round with Dr.Bibbs first time i was in high school didnt take braces serious so kinda messed that up but im back because he takes his profession serious and professional clean office and great teacher and perfectionist in his work if i could give him more stars i would great guy read more

Guy Bidds was so rude to me. First, it's $20 up front to meet with him for a consultation about braces for 15 minutes. He was unattentive and seemingly uninterested in my concerns about getting braces. In 5 minutes flat, he told me what my options were, but not how long I would have to wear them. He informed me of one option, but acted insulted when I said that I wouldn't be comfortable with what that intailed. He crumpled up my patient information sheet in front of me and started getting up to walk away. He hurried through my visit and told me that I could go get another opinion, but I'd be back when I was told the same thing. That was bullshit! It all felt very manipulative. He questioned my full coverage insurace, too. It's almost as if he didn't like me for some reason. I don't know what's up his ass. He lost a lot of money today. This seems to be the general consensus since this is his second terrible review and it was a little too easy to get in for an appointment. Do not go to him for any of your needs. Do you want someone this moody and rude digging around in your mouth? I don't! read more

So, I don't understand why the poor comments exist on this orth practice. I have had a very pleasant time with the receptionist and Dr. Bibbs himself. I have had excellent follow through and patience from the receptionist when it pertains to calls returned and clarification needed in regards to my insurance. Dr. Bibbs is friendly and very professional, and I have already seen tremendous results from the braces he put on just a few months ago. This practice is honest, and the patients I see in the office always have smiles on their faces. As an adult getting braces my nerves have been calmed, and the assistant is very understanding and kind. I would reccomend them to anyone seeking braces for themselves or for their children. read more

I am very pleased with Dr. Bibbs thus far. I met with him late last year for a consultation and he was very thorough in explaining all the different braces they offered. He also discussed payment arrangements w/ me because braces weren't covered by my insurance at the time. i just had the braces placed on last week and so far, so good. His staff is professional, courteous and knowledgeable. I actually loosened one of the wires from my bracket yesterday during lunch so i called the office in a minor panic. I already knew Dr. Bibbs was only in the office on Tuesdays and Thursdays (maybe one day on the weekend) so I figured I would need to wait to get it repaired. Come to find out Dr. Bibbs was in the office and allowed me to immediately come over so he could repair the wire and answer my questions. I was very thankful!! I'm very pleased w/ the service I'm receiving. read more

Just got back from an emergency visit to Dr Bibbs within the last hour and I think I'm seriously traumatized. I've been wearing braces for 3 months so far. The first visit here was a consultation for the braces. One of the first things you'll notice whenever you go is that the waiting room is VERY tiny. It has 5 chairs which are always full so people are either standing or sitting outside . Anyway, he said to get my teeth cleaned and then come back to get the braces put on, which is what I did. Everything was fine, he and his staff (excluding the receptionist) were very welcoming. 3 weeks after getting braces one of my brackets came off so I called the office during hours 5 times over the course of 4 days to find out what I should do. I always got an answering machine and no call back. The following appointment was different from the first two. Since it was a busy day everyone was rushing. Dr. Bibbs was no longer friendly like before. He gave a dull "Hey." and started messing with my braces. My braces were being pulled and tugged with no remorse even though I expressed discomfort. The next appointment, which was this Thursday, was very much like the last one. Dr. Bibbs acted as if seeing me was a big inconvenience even though it was a routine appointment. While he was wearing rubber gloves and messing with my braces his cellphone rang. He stopped and answered it, while wearing the gloves mind you, hung up, and then continued working on my teeth. Disgusting. He was very rough on my teeth and caused swelling which is something I never had before. I went home and slept it off overnight expecting the swelling to go down. When I awoke the swelling was still there so I phoned his office. I called at 8:30 and got an answering machine. Their message clearly says they're open on Fridays so I was dumbfounded. I went down to the office in person to find the entire office was closed. No sign on the door or anything, just closed. This is a walk-in accepting office so who knows how many other people were misled. This morning I got a call back from the receptionist at 6:50AM. On a Saturday. Seriously? Seriously. She informed me that they're closed on Friday and open on Saturday every other week and vice versa the other two weeks. This isn't listed on their website, in their office, on their answering machine recording or anywhere. My teeth were hurting from the shifting of the teeth and the swelling so they insisted I come in today. After waiting for over 30 minutes in the waiting room I was finally called in. The assistant asked me how my braces were feeling (which is something I never got from Dr. Bibbs) and I told them they were very sore since I got my braces tightened 2 days prior. He acknowledged this and started to take the elastics off my brackets. He was rushing as usual and pulling them off pretty harshly which felt awful since my teeth were so sensitive from the shifting. I thought there couldn't be any worse pain they could put me through, that was until Dr. Bibbs came in. Now, I have no idea what was up his ass today but whatever it was made him take it out on me and my teeth. He's told me to open my mouth and clench my teeth before without any problems before. Today it felt like he was purposely trying to rip my lips off or something. He put a finger on each side of my mouth, told me to open, then FORCEFULLY pulled down his fingers repeatedly. There's no excuse for that at all. After, he shoved the mouth props in, clashing against my sensitive teeth that could feel everything. The first thing he does is put a bracket on one of my teeth, the same tooth they took the bracket off of two days ago. He didn't say why he took it off two days ago and wouldn't say why he was putting it back on today. This is where it gets really screwed up. He takes a probe (those things with the pointed end they use to check your gums) and scrapes off a little plaque on my lower teeth. He said I haven't been brushing. I said I do brush regularly (which is the truth) but I wasn't able to thoroughly brush this morning because my teeth and gums were so sore. He then proceeds to take the probe and repeatedly dig and poke into my gums around two teeth, making them bleed. The entire time I was expressing discomfort and ASKING him to stop because he was hurting me so bad. The entire time he ignored what I was saying and kept poking and jabbing. He then handed me a mirror and told me to hold it and said "You see this?" while jabbing at my already bleeding gums,"THIS is because you didn't brush". I couldn't believe what I was hearing and what he was doing. He said simply that my gums were infected. He didn't say with what or how to treat it. He just left the room. I got my elastics put on and that was it. I cried on the way home from the pain and because I felt so helpless and violated. In my 17 years of life I've never been through something that bad before. I'll be getting my braces taken off if I have to go back there. read more

HI, I was very pleased with the work done here. I had several visit in hopes of finding the right place to transform my open bite, after being told that I would have to have 4 teeth extracted, I was feeling hopeless. I decided to try this orthodontist and was very surprised by his response. I could have my work done without taking any teeth. The appoints here are pretty fast, even when the office is crazy busy. I enjoy going here as he listen to what matters to you. I would always check in the mirror and after learning from prior appts, I would know what to suggest. My treatment only went 4 months over and it depends on how fast your teeth shift. I wasn't charged extra and after battling the open bite, I was impressed with my smile. It feels good to go to a person who is pleasant, sometimes while talking with Dr. Bibbs I would forget where we were. I recommend him and you will not be disappointed. read more

I meet Dr. Bibbs 20 years ago for my first consultation I was referred by a parent at my daughter's preschool who teeth were beautiful thanks to Dr. Bibbs. I didn't have insurance at the time and couldn't afford it then, but in 2003 I went back and received excellent services for myself and my teen daughter. The receptionist, assistants and Dr. Bibbs are very friendly and courteous I was walked thru the whole process of the procedure and the insurance/payments. I never had a problem with appointments or payments always able to get in and out even when I didn't have an appointment. My braces were removed in 2005 before my Wedding and I still go to get my permanent retainers checked to this day in 2011 and the services are still the same professional and friendly. When I people ask who's my orthodontist I recommend Dr. Guy Bibbs for the best and affordable services. read more

I was referred to Dr. Bibs in 2000 with some of the most "crooked" teeth ever! Dr. Bibbs worked on my teeth for 6 years to get them straight and now I am SOOO HAPPY! During those 6 years, I constantly complained and wanted my braces off. He explained over and over that I had to stick it out until my teeth were perfect. I recently visited him to repair my permanent retainer, 5 years after my last visit. Dr. Bibbs worked on my retainer for no charge. All of the staff is the essentially the same and the view of Millenium Park is great! As I walk around smiling, I always let poeple know its Dr. Bibbs that made it happen! read more

Dr Bibbs and his staff are the greatest. They make going to the dentist easy. Especially for someone who used to be deathly afraid. They all talk to you and pretty much treat you like family. I can tell that when they ask questions like, 'how are you doing?', they aren't just asking to make conversation. They are a professional staff who seem to enjoy what they do. I say that because everyone always has a smile on their face. I would recommend Dr Guy Bibbs to ANYONE!!! read more

If you could give 10 stars I would! From the receptionist to the ortho assistants, to Dr. Bibbs himself, nothing but professional, quality, friendly service! They explained every step of the way for my ortho treatments. I got my ceramic braces put on 12/1/11 and I am happy! I was referred by a friend and I am referring others as well. Excellent!!!! read more

This guy is so professional, straight to the point, comes in and gets his work done, and does a great job. He is really really great at what he does. read more