Outstanding service from start to finish!…read more I recently hired Water and Fire Restoration to handle a major headache involving mold, water-damaged drywall, and water-damaged kitchen cabinets. From the moment I reached out, the entire team was incredible. Danny, my initial contact, was fantastic at getting the ball rolling right away, and Jennafer, the office coordinator, kept everything seamlessly organized and communicated clearly throughout the entire process. The crew who completed the actual labor, Vlad and Peter, were absolute professionals. They were extremely respectful, communicative, and efficient. They managed to remove the damage and fully restore everything in a remarkably short timeframe. On top of the lightning-fast turnaround, the pricing was very reasonable. Looking at my kitchen now, you can't even tell there was ever any water damage. I highly recommend them to anyone needing restoration services!

They were quick to answer our call and did a thorough job. They cleaned everything before they…read moreleft. Tim did a great job and it's nice to see the second generation mastering the business.

Throughout the entire restoration process, the San Antonio Water Damage & Restoration team showed a…read morecombination of technical skill and caring for my health. Their restoration of water damage wasn't just about repairing the physical damage, it was about bringing back a sense of normality and comfort back into my home. Their attention to detail and commitment to water damage repair was second to none, and they left no stone unturned in their quest for excellence. They were consistent and on time. I can't recommend them enough!

We could not be more pleased with the service we received! Our washer flooded the living room and…read morebedroom area of our house and we were desperate for someone who could help us navigate our first major homeowners insurance claim and provide a great result. The whole team was awesome, communicative, and friendly throughout the whole process. We would definitely recommend to anyone looking for quality work! Not only did they do great work, coordinate great repair work, etc. but ALSO they handled all the insurance processes with ease! THANK YOU SO MUCH!

John and Rene were called to my home because of an overflowing toilet (a problem the home builder…read morecreated for me). The leak started in the bathroom but migrated to the foyer, laundry room, and bedroom. These guys were on top of the problem quickly! Their professionalism deserves the highest of accolades!

Very fast response and they went above and beyond to explain and help. I would hire Ruben,…read moreMichelle, Jared, and Ashley again!

Had an incident with some water damage I called drysmart/buildsmart based on 1 review that was 5…read morestars they came sameday had fans and humidifiers set up said it would take 3-7 days to dry out came on day 7 I think I waited 1 week for the to come out with the buildsmart end of the business and fixed m bathroom and kitchen in 2 days. If I had any issue it was lack of communication after the fans were placed but to be fair they did say 3 to 7 days and I did start calling on day 5 so maybe that's my issue and not an everybody thing great work done quickly and efficiently all you can ask for !!!

Jason was so helpful walking me through his observation, though I had not even offered for them to…read moredo the job.

They're the epitome of restorative services because 1.they respond immediately 2. They're super…read moreefficient and pay attention to everything as if they owned the place. Sam and Matt and Sebastian were helping me to get my house back to one hundred percent.I endured a fire in a bedroom from Amazon defective product. I had to move out for 2.5 months. The stressful time was made worse because USAA had so many fires in JANUARY 2024. I was placed on the back burner by USAA and that was impacting my ability to get my house completely done. The checks from USAA didn't go to penny Mac directly but it was overnighted to a service center and signed off and overnighted to me. This was added time. At the end of two plus months Sam put my house back just as it had been from the get go. The Red Cross also deserved a shout out for helping me financially and they helped me get through several weeks of "limbo". Thanks once again Restoration by Elite, I'm very much enjoying my peaceful abode..

After an AC leak, Restoration Solutions came in and dried the Sheetrock and flooring keeping us…read morefrom having to replace the flooring. Sheetrock was rebuilt to pre-flood standards.

In June 2026 Aladdin cleaned two 10'X14" Turkish carpets for me. One was 26 years old and had dull…read morecolors because it had never been cleaned. After the Aladdin cleaning the colors were vibrant and the carpet looked new. The second was a new carpet but had cat staining on it. After the Aladdin cleaning the stains were gone. The delivery men were great to work with. I am very happy and would like to thank the clean staff and management of Aladdin. Great job everyone! Dan

I took our frayed rug to Aladin for restoration. When I dropped it off, we discussed the…read morerestoration and was told it would take about a month to complete which made sense based on previous research on restoration processes. About 3 weeks after we dropped it off, I received an email and text stating the rug was ready for pick-up. But when I went to pick it up, I was told it was not ready and the 'system' sometimes sends out false messages. About a week and a half later, I received another message the rug was ready for pick-up. Once at the store, I inspected the rug and was shocked and somewhat incensed at what I was looking at. The rug was destroyed. Instead of restoring the damaged portions, they cut them off and sewed new binding/edges. Had I known they were going to do that, I would have never taken my rug to them to restore. They blamed it on a communications issue. I took the rug to them to restore based on favorable reviews, their name "Aladin Cleaning and Restoration," and longevity. There are companies in San Antonio that actually do restore rugs, I just chose the wrong one that does not have the capability and capacity to do so. The rug they destroyed was purchased when we lived in Europe and has significant sentimental value ... can never be replaced! Now it is going to cost significantly more to have the carpet restored based on Aladin's actions.

We spent more than $35,000 with JC Enriquez within just a few months, including over $4,000 for…read morefour new toilet installations and more than $30,000 for a bathroom remodel caused by a plumbing issue. The remodel took over six weeks, and during that time we were displaced from our bedroom and had to move into a spare room upstairs. Recently, I noticed the caulk around the bathtub seal was coming up. It took more than two weeks for someone to come out, and the repair itself took only about five minutes. Instead of handling it as a courtesy, I was told the work had been installed in January 2024, the warranty was only for two years, and I was a few months outside the warranty period, so technically I should be charged got a $150 service call. While he were here, one of the toilets they had installed also needed a very minor adjustment inside the tank. Again, I was told I was just outside the warranty period and would have to pay over $150 for a service call for what was essentially a two-minute fix. I understand that labor is not free, and I respect that service companies have to charge for their time. However, after spending nearly $40,000 with this company, I expected at least a little courtesy and goodwill for such small, quick adjustments. Instead, I was met with a rude attitude and a complete unwillingness to help unless I paid another service charge. My biggest issue is not just the warranty cutoff. It is the lack of professionalism, courtesy, and customer care after we spent so much money with them. The experience felt very transactional: take the money, then refuse to stand behind the work in any reasonable way once the big project was done. Based on our experience, I would not use this company again, and I would strongly encourage others to be cautious. Get every warranty term in writing, keep all documentation, and be prepared for them to request proof and charge service fees even for very minor issues. Or just avoid them all together and don't do business with them. Buyer beware.

The Force is strong with J.C. Enriquez Plumbing!…read more Seth (clearly a Jedi Master) and his hobbit-sized apprentice came to the rescue when my water heater gave up like a stormtrooper in a blaster fight. They replaced it fast and installed a NuoH2O no-salt softener--because San Antonio water is harder than carbonite. They gave me the right info from the start, showed up on time, and worked like true pros. Now my water flows smoother than the Millennium Falcon in hyperspace. Highly recommend this legendary duo. May your pipes be forever leak-free!

When you want a local roofing company to get the job done right the first time, call Eave Pros…read moreRoofing, like we did. Dominick Garza is truly a San Antonio Master Roofer

Showed up quickly for emergency repaired and completed quickly. Thank you for your help Orlando!read more

I am very pissed the fuck off this company is a real life scam and should not be trusted. I was…read moretold that is was going to $75 by two people on the phone for their company to come out and diagnose my issue. Not once did the technician disclose that it was gonna cost me $300 to diagnose my issue. Just for them to tell me it wasn't electrical problem and that I needed an electrician. I spoke with two people at the call center, and they told me that the technician was supposed to disclose diagnosis prices before even diagnosing any problems or touching anything and he did not do so. I will never recommend this company they are dishonest with customers