We've used Benjamin for a handful of projects. We've learned they're fine for opening clogged…read moredrains and that's about it. They installed a toilet that leaked and ruined our bathroom floor. They also gave us a complete runaround on installation of sump pump. "We can do it! We can't do it now because we have to order parts. We got the wrong parts." Several weeks passed after I first called and still no sump pump. We told them to just forget it.

very timely and efficient. they took a credit card before installing the dishwasher and I still…read moredon't know what the charge was.

Expensive service call yielded zero results. We have two CO detectors in our house, one upstairs,…read moreone in the basement. Both went off within seconds of each other just after I turned up the furnace in the morning. Bethke sends a tech out, I need to wait there and miss work, so that's not helping. Guy gets there, immediately makes up his mind that my detectors are faulty because they are old. Does a simple check for CO at the heat exchanger exhaust and the outlet into the ducts and comes up with a low CO reading. 20 mintues later, I'm $240 lighter with no real answer as to what happened. I checked my CO detectors later and they were working. So... I paid $240 for a half-assed, incomplete diagnostic by a monkey with a 5-gas analyzer. If I did that as an auto mechanic, I would be through. Do yourself a favor and call another company.

A little while back, we noticed that our furnace was not kicking on, and the temperature in the…read morehouse was dropping quickly, as it was below zero outside. Yay Wisconsin! We called a couple of places around and they told us we were out of luck for a few days, but Bethke's dispatch team was really accommodating and had a tech, Mike, at our house within less than two hours. Mike was extremely knowledgeable about the issue at hand and was able to fix it quickly. He also explained to me everything that he did, and I feel confident that I could do it myself now if it came down to it. He also gave me some helpful reminders about maintenance. I thought we were going to pay an arm and a leg, but the bill was the best part. Incredibly reasonable prices for lightning fast and thorough service. I would call these guys again in a heartbeat, and I think you should too.

Avid Plumbing deserves every bit of this 5-star review. I'm a salon owner, and our water heater…read morecompletely failed in the middle of a busy workday with over 10 stylists fully booked -- it was incredibly stressful. Avid was able to arrive the same day, quickly diagnose the problem, and clearly walk me through all of my options. The owner took extra time -- even after hours -- to explain how everything worked and answer every question I had without rushing me. They understood the urgency of our situation and had the needed parts ready and installed first thing the next morning. Colton, who handled most of the service, was professional, courteous, and easy to talk to. He explained things in a way that wasn't intimidating, especially since I don't have much plumbing knowledge. In less than 24 hours, we went from having no hot water to being fully operational again. Their responsiveness, communication, and professionalism were outstanding. I highly recommend Avid Plumbing.

I had an unexpected water leak at my washing machine. I have never had the need for a plumber,…read moremuch less an emergency. From the first person that answered the phone to the two guys that came to fix my problem they could not have been nicer. They were professional and took time to explain to me what they were doing. I would highly recommend them.

Al was here today to clear a clogged drain that caused my basement to flood. It turned out to be…read moremore than just a simple clogged drain and it took about 4 hours to resolve, but he was determined not to leave until the job was done. Meanwhile, he was not only professional, efficient, knowledgeable and committed, but also congenial and polite, giving tips on how to prevent problems going forward and doing a great job of cleaning up! He didn't just go the extra mile - he clearly takes pride in his work. I would give Al 10 stars if I could!

Thanks Bruce! Great service, some solid advice and maintenance tips and also a good ol' RED GREEN…read morequote to top it off. Glad my tub is operational again- gotta wash them kids...

I've worked with Andy's several times -- Kevin, who may be the only guy? -- and he's great. He…read moreclearly loves solving problems and I really get the impression he's honest. The first time our furnace was leaking water. He fixed it for not much money (I don't remember how much), warned us if it happened again we'd probably have to replace it, and that was like a year or more ago. All has been fine. The second time was the first really hot day of the year. Our AC stopped working. He came out right away, did a great, fast, and very competent job, and fixed our problem for $200. I trust this guy.

3/12/2025 Just had Tim Waller out to service my HVAC system. No problems, but good to keep up on…read moresemi-annual check-ups for furnace and heat pump. Tim went right to work, explained things to me, and is a very pleasant workman to have at the house. Andy's takes good care of my system! June S.

I called 3 companies because my 30+ yo AC stopped working. I thought I would need to replace it at…read morea $10-15k expense. One couldn't come for 9 days, one couldn't come for 2 days. Dale's came the next morning, replaced a capacitor and had the system running in 30 minutes. Timely, honest, and easy to work with. I highly recommend!

Installed new HVAC Unit and went smoothly. The manager and installation team were professional and…read morethorough.

Absolutley the very best and local family owned and operated for over 30 years. We have been with…read morethem for our needed plumbing services and replacing water heaters and soft water and pipes and bathroom and kitchen needs. Always fix the problem and if any issues later they return to check out the situation. In an emergency situtation they come and help as quickly as they can. Jim Oasen and his sons Dustin and Luke are so knowledgeable, helpful, honest, fairly priced , use quality products, caring and give the best service and stand by their work . We recommend them highly. Donna Winter

service completed in timely manner, follow-up timely, staff very professional. would highly…read morerecommend

I HAVE HAD them install bathroom fixtures and do a whole new bathroom. this entailed breaking up…read moreconcrete floor and installing new on demand hot water heater, toliet, shower etc. also cleaning floor drain. they have been awesome to work with. dont be a jerk to them and they will be nice to you. i have been using them for 8 years and never a problem.

I had a kitchen facet and sprayer that needed replacing as it was leaking badly…read more I purchased the exact same kind that was in my kitchen and asked Pertzborn to install the replacement. It took them 3 visits to make it functional .... The first plumber installed it and the was no water pressure . The second plumber Seemed a little more knowledgeable.... But still the sprayer was not functional It took a third plumber to finally make it right..... and I was billed fully for all 3 visits. It seems to me if you have to come back and fix something that wasn't done properly...... I should not have to pay for the remediation. I would not use them again.