My Mom stayed her for about two years. She had to leave because she could no longer afford to…read moreprivately pay for care. Since her departure, she's been at several other facilities, and none have compared to the compassionate care and support she received at Sunrise. The Sunrise staff truly excel at ensuring the well-being of their residents. They go above and beyond to meet the community's needs. The facility is well maintained, vibrant (even amidst challenging Covid conditions where they had to think creatively to offer group activities), and the management staff is active, visible, and engaged in the day-to-day community operations. The Director is an excellent communicator, she is fair, and willing to think "outside the box" to find solutions. I highly recommend this place for your loved one!

I recently moved my mother from another assisted living home in the area. The home was brand new…read moreand beautiful and I felt it was a good choice for my mom. After close to two years of frustration, numerous meetings and not seeing any changes I met with Sunrise. I decided to move my mom to sunrise even though we were in the middle of COVID. If was the best thing I ever did. Not just according to me but also according to my mom. Sunrise has it dialed in and all the things that used to frustrate me are gone. The CNA,s have spent time getting to know her. My mom says she feels like they really take an interest in getting to know her. My advise to anyone who is looking for assisted living in the area, don't be fooled by the shiny penny. It is the concern and care for the family member that is most important. Thank you Sunrise for giving me peace of mind.

My family had a loved one brought here for care. It was THE WORST place I have ever been to in my…read morelife! It was filthy, with dirt and messes everywhere. Our loved one was plopped into an old metal bed that didn't even hold him. He was falling off the side of the bed. They had to search and Try and find a pillow to prop his arm up. He lay there waiting to be attended to for hours! We observed "nurses"?? using the same pair of gloves for everything they did. I would not leave my dog there!! We had to call an ambulance and have him removed, and taken to a hospital. Warning!! NEVER USE THIS AWFUL FACILITY!!

My family member was in and out of their Waukegan facility for several months. The staff were…read moreattentive, compassionate and went above and beyond to provide support for our loved one and family. You are warmly greeted by the front desk manager, Andre, when you enter the facility. Several of the nurses said they work there because they love taking care of people, especially older people. Their intake coordinator and social worker were always available to answer questions. We spoke with the head of nursing, after hours, on more than one occasion. The nutritionists and cook did their best to accommodate special requests. The physical therapist would not take no for an answer which was necessary. The staff are friendly and seem to work well together. The facility is clean. Your loved one will be well cared for at Elevate Care.

I needed cataract surgery and called Comfort Keepers in Grayslake for transportation to and from…read moreLoyola in Maywood from my home in Mundelein. I needed someone to stay at the hospital during the procedure and then take me home after. I met with Ryan who took all my information and matched me with one of their care givers, Daria. Daria was fabulous. My procedure meant I needed to be at the hospital at 5:30am. Ugh. We left my home at 4:30am and Daria didn't bat an eye at the time. Afterward, Daria pulled the car up to the hospital door, helped me in and took me to Target to help me get the one lens from my glasses removed that corresponded with the eye that just had surgery. Unfortunately, I was in a tremendous amount of pain and Daria was there every step of the way. I have already requested her for my second cataract surgery. I cannot say enough praise for Comfort Keepers and especially for Daria.

We had a coordinator come to our home and get us all set for a caregiver for my mother for three…read moretimes a week. Something happened to her and she was unable to return to work, but the company poorly executed on following up on her tasks and providing my mother with the caregiver we were promised. I was promised return phone calls and follow ups but was ghosted several times. Big waste of my time and my mother's. Wouldn't recommend.

Top notch care being provided, caregivers show compassion and empathy. Very thankful that our loved…read moreone is able to live their best life there!

Serving the kitchen and making the dining experience more open to the residents, the manager and…read moreexecutive staff are dismissive and ignore tumultuous conversations and behavior that is threatening the mental health and wellbeing of the community. The staff are often mislead and disorganized, disrespectful and often have no intention whatsoever to engage or have common courtesy. Worst working environment ever serving.

There are no words for the peace and relief I've felt since connecting with Full Bloom Memory Care…read more From day one, their team has treated my loved one -- and me -- with compassion, respect, and unwavering support. They don't just provide care; they provide dignity, understanding, and genuine connection. Every phone call, every check-in, every thoughtful detail reminds me that we're not alone on this journey.

Full Bloom's description is 100 percent accurate! They have the dementia care expertise, but even…read moremore importantly, they bring so much personal caring as well. Each of them has gone above and beyond expectations in so many ways -- thus the "concierge-level approach" -- which it certainly is, caring for, and getting to know, each individual patient. Theirs is definitely not a cookie-cutter approach. Their communication is excellent, their app provides details about each visit immediately, their resourcefulness is unmatched from any agency I have tried/heard of. I can't thank Full Bloom enough. I want to also note my loved one is no longer at home, but Full Bloom has made the experience at a senior living facility SO much fuller. As their site notes (and it's true!), they not only have made my loved one's life infinitely better, they have contributed exponentially to my own peace of mind. Thanks to them, both my loved one and I have many, many more good days.

Amazing place to work staff and community members and compassionate ready to lend a helping hand !…read moreI definitely recommend Open Arms for your loved ones to have a happy and safe home away from home !

The team at Open Arms has been wonderful in assisting with care for my mom (Alzheimer's). The care…read morecoordinators are excellent, communicating clearly and promptly. Open Arms did a great job of listening to our preferences and finding exactly the right caregiver fit for mom. The caregivers we have met have all been compassionate, helpful, patient, caring and professional. Highly recommended!

Dog Therapy with about 40 residents and all loved their visits. This place is the most amazing care…read morefacility that I have ever seen or been to. This is a place for the most discriminating people and their families! Beyond fabulous. Worth the cost.

I know this place well. Wonderful facility. Am posting only because no one does, except the one…read moreone-star rating someone gave them. Great place, great people. Your parents would love it there.