I wish I could post no stars. We thought we had hit the jackpot in doctors when we started going to Dr. Gupta. Because we have active children we have had several broken bones between the three of them. We always went to him. There was always a problem with billing but we still liked the staff, even though we never saw the doctor even when finally released. Every time we went to see Dr. Gupta the situation was a broken bone according to their office. Upon a second opinion at CMH (where he is not allowed to practice) the bone was not broken. The final time we went to Dr. Gupta was the last straw. We had to pay $450 before we went in for an X-Ray even though we have insurance. Of course the bone was broken, another $75 for a cast, then $250 for a boot. After 12 weeks of being off the ankle, no PT was ordered even after I asked if our daughter needed PT. Within two weeks it was broken again. Another second opinion said lack of PT was the reason it broke again as the ligaments around the bone and joint had not been strengthened. Fast forward three months, my husband gets a call from Dr. Gupta's office saying we owe $350 right then or they will send us to a collection agency. Of course we paid this. The next month it reappeared in our bank account. We called to ask why and their reply was that it shouldn't have happened. We told them we would not pay it again. That was four months ago and we have not heard from them.
PLEAE CONSIDER ANOTHER DOCTOR IN YOUR AREA. This office is unprofessional and disorganized in their billing department. We feel Dr. Gupta keeps children in casts far longer than necessary and oftentimes casts children without breaks. Ask around for more professional bone doctors....they are right in our backyard! Best of luck in finding that doctor who won't take advantage of your time and money. read more