quite a drive for me living just south of Olympia, but well worth it, next time will give myself…read moremore time to enjoy the area & this amazing music shop. found Crossroads had the Martin in stock I was looking for thru the Martin website, had tried a big box music store near Seattle but pretty much ignored so walking into Crossroads & immediately greeted & attended to by Sara, one of the owners of the "mom & pop" musical instrument shop was very pleasant. The Martin Jr in stock was hanging with the other guitars was ready to play & she set me up to try it out. They had a good selection Martin accessories including a good assortment of guitar strings including the Martin brand so I also bought a spare set of the Martin LifeSpan Phosphor Bronze Light strings. I was short on time so did not get a chance to fully take in the ambience & experience of Dan & Sara's music store, but reading up on Crossroads before hand on their website & stepping into their store, I felt the warm embrace of some good vibes, and appreciate their community involvement in local music events in this very charming waterfront town. I like contributing to local businesses so I not only walked away with a very nice Martin acoustic electric guitar, it felt rewarding to give back. I hope to explore more of the Washington peninsula & look forward taking more time visiting Port Townsend & Crossroads Music.

Great selection! They had many more Ukes than your average Guitar Center and many higher end models…read moreincluding KK and Martin that can be hard to find even in Seattle and Bellevue. The owners were friendly and helpful and encouraged trying out different ideals. (I loved the wonderful KK baritone) and gave useful and helpful tips on restringing. My kind of music store - they are passionate about their stuff and it shows.

Definitely swing by and check it out! Great options for…read morevintage clothes, records, cds, dvds, and music equipment.

Used and new merchandise ranging from guitars to speakers to CDs. Small store. Still getting…read moreset-up and kinks worked out. Friendly owner.

My teenaged daughter recently decided she wanted to learn how to play the electric guitar. I don't…read moreknow a thing about guitars so I decided to bring her into an actual brick and mortar store to get some good tips and advice. Madison Fisher was the employee working when we stopped in. He was super friendly, very helpful, informative, and generally a cool guy. He helped my daughter pick out a whole package and gave her some helpful tips and spoke to both her and me, which was so nice. This little shop has a lot of equipment, both new and used. LOTS of choices at different price points. We were both super impressed by the service. She has learned a few songs and is looking forward to growing and learning even more songs to play.

Lots of cool stuff. Specifically for me the older Fender amps. I went from one end of the store to…read morethe other checking those old Fenders as well as other great gear. Too bad not a word was ever spoken to me by anyone there. Oh I take that back... I glanced at a few amps near the back of the store and was told 'Those are in for repair!" Other than that my wife and I were ignored. I gave an extra star for the cool amps and stuff.

I came in to look at electronic drum kits as a newer drummer. Steven L was so patient and showed me…read moreseveral models while also multitasking effortlessly with other customer needs, yet always returning to pick up right where we left off. We're still gathering info on drum sets, but highly recommend the attentive service and quality of products on display to try out.

They were awesome. The gal helping me was super helpful even though the store was pretty busy. I…read morelove guitar center in general. So many amazing guitars that you can just grab and play. I would actuality love to have free run of the place for 30-60 minutes so no one could hear me playing. That would be better than Disneyland.

Go here!!!! Very very helpful and friendly staff. They…read moregenuinely wanted to help me get the best deal and did not try to upsell me on anything, which was a relief. They weren't condescending to me as a beginner either, and gave me the information I needed. Great atmosphere, super chill and laidback. Incredible prices too. I got a fender amp for half the price of what it would be at other shops.

I came in looking for a small travel size guitar. Hannah welcomed me with a smile and took time to…read morefind me exactly the guitar that would fit my needs. She (and Darren) gave me expert advice, and I ended up with a guitar that was great. They even did a pro set up on the guitar (awesome service BTW!!) Highly recommended!!!

awesome service with no wait and great value $$$ ,,,and a fun time hanging out while he works!read more

Aaron has been working on my guitars for a year and a half!…read more From the first time we met, he was warm, professional and knowledgeable, I am a Professional Performing Musician. I used to have my work done at Mike Lulls Guitar Works. When Mike passed, I was desperately looking for a Luthier. When Aaron told me that apprenticed under Mike, I was overjoyed!!! When I initially took my first guitars to Aaron, it was to do some minor "Tweaks". After seeing AND feeling the quality of his work, I ended up taking all of my "Immediate Rotation" of guitars for him to work on!! In closing, Aaron was ALWAYS fair and accommodating. I am still taking my instruments to him! Simply put..... A GREAT LUTHIER!!! Thanks Aaron all of your hard work!!! Craig Coleman

Came for the sound bath, stayed for the gorgeous scents and energy exchange. Wow wow wow, I cannot…read morerecommend Ben's healing services enough! I'm not new to the world of energy healing, but it was my first sound bath experience and what an experience it was. In just one hour, I felt the benefits of a full day's work that an intense healing ceremony can provide. My mom and I enjoyed the journey that Ben took us through in the gentlest of ways. We processed through the feelings that came up and out for the rest of the day with the biggest smiles on our faces. The vibes were certainly vibing - it was just what we needed! Thank you, Ben!

This is an incredible business for our area! You can come here to feel good, smell good, and do…read moregood! From medicinal tinctures to oils to natural products they have all you need! Not to mention the healing services Ben the owner offers! I've experienced his sound healing, his workshops, qigong, tarot, and reiki! A must stop!

We purchased a used sax for my son a couple months ago. Was told we get a free inspection and…read moreadjustment, including up to 2 new pads. We left it with them and picked it up a little later. Fast forward 2 months and my son is complaining now that his skills have increased and his private instructor said to get it checked out. We dropped a light inside in a dark room and there is light everywhere with the keys closed. If you press really hard you can get rid of most but not all of the light. Paying Ted Brown $225 to get a couple new pads, a hole leveled, and a couple bent keys fixed. My son has babied this thing so I know it's not new damage. I doubt they actually looked at it. Buyer beware. Otherwise we are happy with the purchase, just won't be going here for servicing.

Great staff that are happy to answer questions without pressure or expectation that you'll buy…read moreright this second. They act like they'd rather make a connection with you so in the long run they become your music store, not just a big box shop.

Marcus gave my stratocaster a proper cleaning and set up, it sounds and plays great! You can tell…read morehe is passionate about guitars and pays close attention to detail. Will definitely be going back and referring my friends! ​

Great Work on a Les Paul that I had modified. Fixed neck issue, changed pots, pups and tuners. It…read morebeen my go to since.

Instead of ordering online with another big box music store or directly from Fender, thought I'd do…read moremy business here to help local employment, as Fender's online store listed them as an authorized Fender dealer, before that never knew about this chain but glad I found them. Not only did they have the getting hard to find Fender Mustang Micro guitar headphone amp, but discounted from list $119 to $99. Sales person Francisco was great, sale had just ended but display case still had the sale price so he honored it like all stores should. By the way, this little Fender Mustang Micro is an amazing little guitar headphone amp & it's rechargeable instead of eating up batteries...

I brought a trumpet in with a stuck mouthpiece. The salesman crushed in the bell bow of the…read moretrumoet while he worked to remove the moithpiece. While they offered to have their inhouse repair tech fix the damage, the refused conversation for me to send my instrument to my regular repair tech. I contend that if the face of their company is so inept as to damage an instrument while removing a mouthpiece, how can they be trusted any further.