BEWARE I'm beyond…read moredisappointed with my experience at Precious Nail and Spa. I brought photos of an ombré fade into a soft white French tip and was told it was "no problem," but after 3.5+ hours it was clear the technician didn't know how to do it. Even after messing it up twice, he kept attempting it instead of being honest-wasting my time and leaving a bad result. The pedicure was awful: my toenails were cut way too short, I didn't get the polish color I chose, and the wax on my left foot was so hot it burned me. When I pulled away and said it was burning, he didn't apologize, just said, "Oh, that's too hot," and moved on. The pedicure also looked sloppy with leftover white polish around the edges. Then the nail service got worse-tool issues, constant hand repositioning, and when I said I didn't like the uneven, speckled look, he got dismissive, rolled his eyes, and walked away. I also scheduled and paid for a full manicure that was never done, yet | was still charged. I was there from 12:30 PM to 4:17 PM, left with nails | didn't ask for, a burned foot, and a $195 bill. No professionalism, no accountability, no customer care. Again the first picture is what I asked for and they were like. Oh yes, absolutely no problem messing it up two times and having speckled white spots all over my nails they had to redo it again and I just ended up with French tips. ‍

Went for manicure. Soaked nails before filing them, which is reverse order. Told her I didn't want…read moremy cuticles trimmed except for hangnails. She insisted. I again said no. Back and forth. I asked her to stop. She said then it wasn't worth painting with color. We agreed I was done, didn't need to pay, and I left.

In search of a last-minute pedicure, I decided to try a couple of things I haven't tried before:…read more The Yelp app for getting quotes and this salon. It worked better than I anticipated. VIP is a nice salon that does a good job of keeping the flow of customers moving. Although they do take walk-ins, best only to try that at non-peak hours. They even have Sunday appointments, but that's definitely an appointment only day. The ceiling lights are covered with screens that make it look like a sunny day with the cumulus clouds and a few stray butterflies on wire dangling in a couple of places. The window on the side have a screen with a beach scene. Both of these things lend VIP toward the sit-and-relax atmosphere. There are several different levels of manicures and pedicures available, depending on how far into the spa style you want to go. They're a nice group of people, will talk or not depending on you, but I've noticed a lean more towards the "no talk" during pedicures, but "let's chat" during manicures. Shellac and regular polish is available depending on how long you want the polish to last. They also offer some "natural" products as part of the mani or pedi.

I honestly was extremely disappointed with the service here. I came to get a quick last minute…read morepedicure, and it felt like they rushed my time there. The gentleman that started my pedicure was extremely rough with filing my nails and callus treatment- it was half complete. Then he left to do another customers nails and another lady came to finish my nails and even though she was kind, my actual nail polish was rushed and looks messy. I won't be back. $70 was way too expensive for a place that doesn't appreciate every customer.

I'm pretty picky when it comes to nail salons, and I can honestly say Elegance Nails is top tier…read more I've only been twice so far, but both visits were exceptional. The quality of their work is amazing, the customer service is truly next level, and they handle you with such care and attention to detail. My expectations for service are quite high, and they exceeded them each time. The salon is clean, welcoming, and everyone I've interacted with has been kind and professional. I always leave feeling relaxed and loving my nails. Highly recommend - this place is a gem!

My 1st appointment last month was wonderful. I decided to return just over a week ago for a gel…read morepolish manicure. By the 2nd day, the nail tips were chipping. I had booked an appointment but had to wait for walk-ins who didn't book. Disappointed because I know they can do good work.

I highly recommend Digits Nail Salon. They provide the level of service we have come to expect for…read morepedicures. I became hooked on pedicures after my first visit. I stopped having toe pain. I wore steel-toed boots for ten hours a day, Monday through Friday (and someone's more). My wife visited quite few nail salons in Billings and was never happy with the service. The quality was never up to what we experienced in TX or AZ. She checked a few reviews after being discouraged and found Digits. They are great! We've been back a number of times. It's a serious nail salon. Nothing fancy at all. They don't have a vibe. They don't need one either.

Came in for a basic manicure and left with two bloody fingers. She cut my cuticles back too much…read moreand now I'm wearing bandaids on my fingers. Pretty much defeats the whole purpose of trying to make your hands look nice!

Clean. Respectful. Very attentive and cordial. Very happy to…read morehave find this salon, after a couple of inattentive visits at two other salons...

From the owner: We offer: -men, women, and children’s haircuts -hair…read morecolor/fashion color -hair extensions -artificial nails, natural nail manicures and pedicures -specialty braiding on men, women, children

I absolutely loved this place. Went here for an "emergency" nail fixing and Ashley did the most…read moreamazing job. I would recommend this place over everywhere else!

Billings MT's best kept secret!! I'd never go back to anywhere else. I always have top quality…read moreservice here. Polished is under brand new ownership ask for Ashley she's amazing. I can be in and out in no time and my nails are consistently exactly what I want every single time! Let's be honest that's hard to find sometimes in Billings... The salon is extremely clean inside super cute and quiet. A relaxing spot to spend a solo day off or a spa day with the girls! My pedicure lasted longer than anywhere else I've been and they have some of the cutest colors to choose from. Definitely recommend trying the shellac colors for both mani/pedi! Oh and it's a hair salon as well! What? Awesome. One stop shop for everything I need! Polished, I'll be back.

Clean, great beds/bulbs at a good price & super friendly staff. I would totally recommend this…read moreplace.

This U.S. owned salon seems to do everything, but I go for a spray tan when I am in town…read more Scheduling is easy and the price is right at $25 + tip. They use a Norvell solution and have the double dark with intensifier. They spray me as dark as I want and that makes me happy!

A friend and I won the works at this spa as a prize at a race car event years ago when my daughter…read morewas getting married. My hair had 3 different colors and a very new style. I got a pedicure, a body contour wrap, massage, facial, and they fed me lunch. I don't know why I left there and didn't look back at the great job all technicians did. When we left there we felt like royalty. I should have scheduled appointments then. After 10 years of bad experiences with mediocre estheticians and hair dressers, I finally got a clue and scheduled appointments at Nail-Issimo for two separate procedures. It was like going home. I got the royal treatment from Brit N., a tall, attractive, slender hair designer who also had a very confident personality. She trimmed my hair exactly the way I asked with no exception. I know from past experience that if my stylist is not attractive and confident, she tends to be a little deviant drama queen with no apologies for disasters. Brit is a mature young lady who takes care of herself, therefore knows how to take care of her clients. The cost was $35, well worth the money. Afterward I went downstairs to meet my esthetician for another procedure. Jacque was another pleasant surprise. I won't tell you what she did, but my visit with her was a delightfully informative which is always a plus for certain procedures. Again, she has an attractive figure which proves that she takes good care of herself. She also believes in natural healing. I consider that a bonus since I believe the same way. Jacque is a true professional with a charming personality which, in turn, sets her clients at ease. I am rating my overall experience at Nail-Issimo as "excellent!" I will continue to use this place and the same ladies for as long as I live in Billings.

It was my first time at Nail-issimo and will not be going back. For starters, there was no person…read moreat the front desk to check anyone in for 20 minutes. Three of us waited until finally a stylist came out and checked us in. The stylist I was paired with went over our plan and discussed cutting my hair to just below the shoulder. After washing, she went at it - literally - and I ended up with hair that barely reaches my shoulders. Not at all what we agreed upon.

I left BLEEDING before my pedicure was complete because the tech clipped my toe nail too short. I…read moreshrieked, startled with pain. Despite my reaction, the tech did not apologize but instead told me "this is what you asked for!" I went to check out and the Manager/(owner?) did not get up from her chair but said "you do not need to pay" but I asked to speak with her regardless. She walked to the desk and I explained what happen, suggesting that the correct thing to do is for the tech to offer an apology, not argue. But the tech returned and said "this is what you asked!" I replied "I did not ask for you to make me bleed". And the tech stormed away. The manager offered an apology. I will not be returning.

Most things were unclean and not sanitary imo and the nail tech did a good job on my nails and were…read morefriendly but I had scuffed and bloody cuticles after they were done it was a little too rushed. Pretty painful would not recommend sorry.

Amy is amazing! I had some special requests and I love the results! New color is so beautiful!!!read more

We booked our appointments well in advance, yet the salon still didn't have enough staff available…read moreto accommodate the three of us. Instead of providing the service we scheduled, my appointment felt rushed from beginning to end, as though they were simply trying to get through as many clients as possible. Because of that, the quality of the work suffered. To make matters worse, my gel polish started peeling the very next day. Gel nails are supposed to last at least a couple of weeks, so having them chip and peel almost immediately is completely unacceptable and shows a lack of care and attention to detail. The most concerning part of my experience was the lack of proper sanitation. The same nail tools were used on all three of us without being cleaned or disinfected between clients. Proper sanitation is one of the most basic responsibilities of any nail salon, and seeing tools reused without being sanitized raised serious concerns about hygiene and client safety. I left feeling like my time and money were wasted. I expected professional service, quality work, and basic cleanliness, but unfortunately, this salon failed on all three. I cannot recommend this business based on my experience, and I will not be returning.