I was very pleased with the team that came to move me. They were done with the primary move in two…read morehours flat and proceeded to the next location for final drop off of two items. Everything went smoothly and quietly. The rate was great for the service, especially when comparing the cost with other movers. Allstar was recommended to me by a friend, I also recommend them to anyone else needing professional and courteous movers. Thanks Allstar!!!

Service and timing was terrible they broke my tv cabinet and tried not to acknowledge it then…read moresuggest it was my fault .

Been working with ERC for years and years and during this difficult period, we still have no…read morecomplaints

Enterprise completely dropped the ball on this rental…read more I confirmed my reservation the day before, completed the online check-in, and had every reason to believe my vehicle would be waiting for me. Instead, just 3 1/2 hours before my scheduled pickup, I received a call saying they didn't have a car. There was no solution offered--just a canceled reservation and a last-minute scramble to find transportation for a one-way, long-distance trip. Thankfully, National saved the day. I opened the National app, booked a vehicle within minutes, and everything went exactly as it should have. No hassle, no excuses, no surprises. The most baffling part? Enterprise and National are owned by the same company, yet the customer experience couldn't be more different. Enterprise left me stranded at the last minute, while National delivered exactly what they promised. That's why I'll continue choosing National whenever I have the option.

I used Suzi to book a trip to Italy. She was wonderful and EVERYTHJNG was as advertised. She really…read morehelped me plan and my wife was so happy with every step of the two week trip. Will use her again no question!

If you're ready to get away, call me today!…read more Over 10 years experience in the travel industry, my connections will put your worries away. From complementary upgrades to champagne upon your arrival, let me take care of all the details for you!

26) I however would like to shout out the Customer Service…read moreEmployee named "Darian Franklin" This young man was ABSOLUTELY AMAZING regarding the hospitality shown us. He appeared to be a "newer" employee judging from our 1st initial check in dilemma due to his limited access to where he needed the manager's assistance regarding our room situation. When I say this young man did NOT disappoint. He was attentive to EVERY need we had. There were 4 of us total in a 2 Qn bed room ( my brother & I & two of my grandchildren) Darian went above and beyond to accommodate our stay. Now the #Room for $150 per night wasn't as great l, although we were very much appreciative of the accommodation. The room however, wreaked of mildew, the carpets inside our room and in the hallways leading to our room was soaked. There was a loud machine placed outside our room to pull the moisture from the carpet ( I'm guessing) that stayed running all day/night (SHEEEESH)! ‍ We stayed on the first floor near the #outdoor pool area. It was hot & stuffy in the room, 2 sets of towels for 4 people the entire 4 day stay (even after requesting more several times) our room was NEVER cleaned even AFTER removing the comforters and bedding from one of the beds, we intentionally left the "DND" sign inside the room to make sure they cleaned the room the following two days. (NOPE)! We had to go out into the lobby to heat our food all times of the night. They removed the coffee pot from the lobby each morning at 10a when NORMALLY a pot of coffee is refreshed 24 hours per day at other double Tree hotels. (That's just great! customer service) you never know what guests maybe going through. A small gesture as a simple cup of coffee at midnight could go a long way for someone. There's also flight crew that checks in all day/night which I'm sure would've love a fresh cup as well. What harm does it do to supply guests with a cup of coffee throughout the day? The microwave situation I MAY could understand however, WHY CHARGE the $50 incidental fee if guests are still inconvenienced with having to go into the lobby to heat food for babies? Maybe other guests messed that up for future guests however, #SUGGESTION offer a separate fee to guests whom may want the access of having a personal Microwave in their rooms, upon returning it back to its natural state. All the above mentioned were the reasons for the 3 Starr review. Trip typeVacation · Family Rooms3.0Service5.0Location5.0

This may have been my first time staying at a Doubletree hotel. They are within the Hilton…read moreportfolio and was the closest Hilton property which offers an airport shuttle. The restaurant and front desk staff I interacted with were friendly and helpful with my inquiries. The rooms were clean, and the bedding comfortable but a few updates and cosmetic touch ups are needed. Also, a huge plus that I was able to use points to pay for my room. I did not experience any issues and will not hesitate to stay here again if the need arises. Oh! And a special shout out to the warm chocolate chip cookie received during check in. Note: I did digital check in but stopped at the desk for the cookie.

This is a great property! I only stayed for one night as I was passing through Memphis on a road…read moretrip. I was happy with how clean the rooms was, the property in general and the staff treated us well. The outdoor pool had some bugs in it when we went to swim after dark, but, it's summer time in the south. It's to be expected. Overall I can't find anything bad to say about my stay. If I find myself needing a room on the SE side of Memphis, I would stay here again.

They are actually less than one star. DO NOT STAY HERE!!!!!!…read more We made our reservation more than 24 hours in advance using the Hilton app. At 3:30 the day we were to check in we still didn't have the digital key. I had to call. They did the room the system picked for us was not clean yet so they picked the room. Over two hours later I finally got the digital key to check in. The room was missing soap and shampoo. I had to go get it. Tried calling the front desk from the room but the phone didn't work. Fast forward to the next morning (6-30-26), we found out after breakfast as we were getting ready to leave that we were 1 of 13 vehicles that were broken into round 2:00 AM. Smashed out a window but luckily we had nothing of value inside. No one said anything, we had to find out ourselves. After speaking to the Memphis police officer that came back twice to the property, the hotel had cameras where our vehicle was but they were not working. We were told of an alternative hotel in Germantown. The worst part of the entire experience, no one from the hotel management who we suspect are all family were at the front deck the entire morning. No apologies to the guest for our experience or their lack of security...NOTHING. they had a very nice young man upfront taking all the heat. Bless his heart. We were not expected anything but there was no gesture of a small amount of compensation for their poor management. Once again...DO NOT STAY HERE!!!!!!