Tried opening my garage door with no success and noticed that the spring at the top of the door was…read morebroken. I prefer using local contractors. There are a number of companies from Phoenix and Prescott who include Flagstaff in their service area but they only come up here a few days a week and what do you do if you have to call them back? I called BK before they opened and left a message and George called back. He told me they were completely booked but he'd swing by and get the door open so I could move my cars out and then come back over the weekend to fix the door. That worked for me. When he showed up he said he had a cancellation so he'd be able to fix the door after all. And that he did. About 45 minutes later the new spring was installed, the door and the opener were inspected, serviced, and adjusted. Very good experience.

We asked for an estimate, he questioned our choice when we went with someone else, and his…read moreresponses came across unprofessional and dismissive.

arrived on time, did a through assessment, made necessary adjustments, answered all my questions.read more

Lance is the best! Communicates well and did a great job of fixing my garage door after I reversed…read moreinto it!

Highly recommend...the customer service was professional from start to finish. I was really stuck…read morewith my car in the garage and the door not working. It was Friday and I was not looking forward to a long weekend with the door partially opened. They were able to work me in, had the part and were able to repair. So thankful for the extra effort it took to get to me. They really know what they are doing.

We had to place our order in advance & pay 50 percent up front. Took about 4 weeks to get the new…read morepanels. The installation was done with attention to detail. Done in less than half a day. Cleanup was done nicely. They did a haul off of the old panels. We were pleased from start to finish

We had a damaged garage door. We were fortunate to find Kyler, the owner of this company, thru…read morehis great reviews. He is very professional and knowledgeable and worked hard to repair our door. We would call him in a second if we need anything else pertaining to garage doors! Thank you Kyler! Phil & Sue

Very quick response to my message. Arrived promptly and was professional. The situation was solved…read morequickly.

Door (#1) would not stay down or go 'up' completely. I downloaded the manual and tried to adjust -…read morejust made it worse. Noticed lots of "slop" in the chain? Thought about trying to adjust the chain, but decided this was beyond my skill-set. Called Top Notch Garage Doors. James & Vincent arrived as scheduled and immediately found the issue; Gear and Sprocket Assembly (LiftMaster 041A5658-1) worn out allowing slop in the chain. (Good thing I didn't try to adjust it!) While working, I asked if they could "check" Door (#2). James found the same issue; Gear and Sprocket Assy worn. Both assemblies changed, all hinges lubed, adjusted door spring tension, and removed the "always there" snap out of #2 by adjusting the track. They cleaned up their work area, we shook hands and they left. Both doors much quieter and working perfectly. Very pleased with their work.

Just had James from Top Notch over to service, lubricate, adjust and install nylon rollers (2…read moredoors) and add a second spring to one of my garage doors. He was prompt, professional and did a great job during his service call. I will definitely use Top Notch again for any issues with my garage doors.

In 2022 I had a new garage opener system put in. I chose to pay for a better model with features…read moremost people don't use. I really enjoyed the system, until it went out yesterday. There was some issues with scheduling, and it was resolved once the recorded call was listened to. My service tech came out today (James) super awesome guy, very knowledgeable and didn't try to pressure me or sell anything to me like some reviews show. He didn't have my equipment to warranty and replace so he's going to see when the next available time for those install folks can come back. It was clear on what parts are covered and which aren't, and James also provided me with some great info about an annual plan or monthly that can help save money on future costs that could arise. Very happy with the service, just disappointed the system failed within 2 years. I'm glad that it will be resolved shortly.

Had garage door installed on March 23, 2022. They had to come back on April 8 because the wall 0ad…read morequit working. I bought very good door and opener. Today is April 16 the the garage door failed today on a Saturday and the best they can do is come on Tuesday. The door is not shut....I cannot open it. And I am beyond angry at this situation. For as much as I spent on the door, opener and installation you would think it would be done right the first time. I literally have used the door 5 times. It's a second garage. Now the car is stuck in there and I have to wait until they can get to me.

Ryan resold my door to someone else. A door I had framed my garage to fit. Now I'm out a garage…read moredoor and no one makes doors the size I framed my garage to fit the door that Ryan's company sold to me because it had been sitting in their Phoenix warehouse for two years because it was a custom order that was never picked up. Do not trust this company or Ryan's word. He would not even work with us on another door for our home knowing he sold our door out from under us. Horrible way to run your business Ryan. Thank you for ruining our new home.

Quickly diagnosed and resolved my issue. Reprogrammed all remotes and lubed all door hinges…read more Professional and kniwledgable. Would definitely use again.

Mike called ahead, arrived on time, was very personable and professional. He resolved our problem…read morequickly . We would recommend AZ Garage Door -N-More to anyone.

John came out and look over my dual garage door project and had some great Ideas ! Once the doors…read morewere here it took a day and a half for the install with polite and caring employees ! Quiet insulated doors and lift master motor work great ! Thank you Guaranteed ! !

I was impressed with the service Dan provided. He was on time and called 10 minutes out. He was…read moreprofessional and polite and knows the requirements of his job. The repair and maintenance cost was reasonable. Ok

DO NOT USE THIS COMPANY! I am not usually somebody who writes negative reviews, but this company…read morescammed my family and I would love to be able to prevent that for future potential customers. Flagstaff Windows came out to our home, measured for a door, took a deposit and said install would happened in 4-6 weeks. Six weeks later, they called to schedule for the install, but then canceled saying there was a shipping issue. A few months later they blamed the delay on the factory. When we tried to switch window vendors and order from a different vendor, they were very apologetic and sent a quote. Since then we have been completely ghosted. They have not returned phone calls, emails, text messages and their physical address is an empty office building. Long story short: we have not received our deposit back or the product we ordered. After six months of waiting, we moved on and the new slider was delivered and installed within four weeks (by a different contractor)

Mr. Gutierrez is an expert in the art of front door installations. I had to replace my entry way…read moredouble doors because one was broken and I could not get a replacement from the original manufacturer. Without replacing the door frame he was able to install new doors that actually fit better then the original installation. His years of experience was manifest by the work he did. His price was also competitive and the work done quickly.