I cannot express my gratitude for this company. We had never been through a pipe/water leak…read moresituation before. Their knowledgeable staff, who are friendly, dedicated to detail, really nice people all around, have walked us through this nightmare and did a great job!

- My sump pump failed, flooding my basement. I contacted PowerDry for water mitigation, and on July…read more28, a representative named PJ visited, inspected the damage, and provided me a written bid of $7,712 to $11,079. PJ made several assurances: that the final invoice would likely fall at the lower or middle range of the bid based on his evaluation, that they would work with my insurance company (Traveler's, which has a $10,000 limit for sump pump claims), and that they would do their best to ensure I would not pay out of pocket for mitigation and restoration. Relying on these statements, I proceeded with PowerDry. - After the work was completed, I was shocked to receive an invoice for $13,056--well above the signed bid maximum of $11,079. When I asked for clarification on why the costs were nearly double the lower range initially promised, they could not provide a clear explanation. They admitted there were no unforeseen complications or delays but simply repeated that the charges were "industry standard." This directly contradicted PJ's assurances and the written bid, creating a strong impression of misleading and opportunistic practices during an emergency. -Additionally, during removal of the basement trim, PowerDry caused damage to my drywall that was unrelated to the water damage. When I requested they repair or take responsibility for the damage, they refused, claiming they were not liable. -I feel misled and exploited at a vulnerable time. PowerDry used reassuring promises to secure my business, only to inflate costs beyond the bid and refuse accountability for damages they caused. Their conduct feels like bait-and-switch tactics, prioritizing profit over honesty and customer trust. I am seeking accountability for their misleading practices, overbilling attempts, and property damage.

I cannot sing the praises enough for R& J Services. Ronald is one of the most pleasant businessmen…read moreI have ever worked with. He and his team helped us with our rehab projects. We have worked with countless contractors and Ronald by far was the best communicator. He was transparent and very clean and meticulous with his work. For once I did not feel as though I had to babysit. I knew he not only was taking care of our properties but was Efficient and on time! His pricing is fair and we will definitely be working with them for future projects. Thank you R& J Services for your professionalism in this industry. It is refreshing.

From the owner: We are a full-service, licensed, insured and certified restoration and cleaning company delivering…read morereliable Water, Mold, Fire and Biohazard remediation services 24 hours a day, 7 days a week. Our IICRC-certified technicians will quickly inspect and evaluate any damage and provide a detailed and itemized no-obligation estimate. If necessary, we work with all insurance carriers so you don’t have to, plus, we offer financing options for claims not covered.

This is a follow up review to one I posted on here a few weeks back. I had water damage to our…read morenewly renovated basement. My experience with ServPro (at that time) was not a good one. I was given a hefty bill for service that I felt I did not receive and I left a very unpleasant review out here. Fast forward several weeks later and I received a call from the owner, Joe Lillian. He apologized and we had a long discussion about how my experience. He was very polite and very understanding and we worked out the situation and he is mailing me a discount for the services I felt I did not receive. He really went out of his way to make this situation right, and he did. I feel a lot better about ServPro now and I hope I do not ever have to reach out for help again, but if I do, Joe Lillian will get my first phone call! Thanks for caring Joe!

Excellent job on such short notice. Joe really helped us out and we're glad we used Servpro!read more

Water in your basement puts you in crisis mode! Tom and the service professionals from Kramer put…read moreme at ease. They were prompt, courteous and got my basement back to normal in no time. I will certainly recommend Kramer Restoration to everyone.

I would highly recommend this company for their services. I had a pipe burst in my basement and…read morewithin 10 days Kramer's crew had everything completely done. Fantastic crew to work with, kept me completely informed and finished ahead of schedule. Personally, it I was to rate them 1 to 5, I woukd give them a 5 hands down.

We just had our house exterior painted and wood rot repair done by Charley Gates and his crew. We…read morecouldn't be more pleased with the quality of work that was done! They are hard working, meticulous and went above and beyond. They were so friendly and were quick to respond to any of our requests, making sure we were pleased with everything. Very reasonable on pricing. They did a superb job and we highly recommend them!

Charles and the crew did an awesome job on our house. The quote was easy to understand and…read morereasonable. We were pleased with the quality of the work and the professionalism of the crew. I recommend them highly and would hire them again.

Haren Laughlin Restoration saved our basement! With a result of the past three big rains, our…read morebasement was a disaster. They took over and made it effortless for us, all while being very kind, efficient and really good at what they do! William was very knowledgeable about our basement situation and what needed to happen and how to prevent it from happening again in the future. Haren Laughlin Restoration did an above and beyond job! Very pleased!

From the owner: Property Damage Restoration Experts Commercial | Fire |…read moreWater | Storm HL Restoration professionals are available 24/7 to clean up and repair damage to residential and commercial property. With a wide range of services, our team has the know-how and expertise to get the job done right. We're committed to absolute professionalism in everything we do, and take great pride in leaving our customers' completely satisfied with our work. We partner with all major insurance carries for ease in the claims and recovery process for our clients.

Cameron was such a please to work with score of 10/10; timeliness, professionalism, expertise,…read morequick, thorough, I highly recommend and their services are worth the cost.

The technician arrived on time, and worked quickly- too quickly…read more I told him that our carpet had never been cleaned, and that it was roughly ten years old. He kept telling me how nice it looked, and how he thought it wasn't very dirty. He was in and out of the house very quickly, and we had two sets of stairs, and several rooms to clean. The carpet didn't look much better when he was done, and two months later, it looks much worse that if we hadn't had them "cleaned" at all. I was hoping the "zero residue" would prevent this, but it turns out the only difference is that they use purified water. We are going to have to hire another company to come in and clean properly just to get the carpet to look as good as it did before Zerorez came out to "clean" it.