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    Gualala Veterinary Clinic

    4.4 (18 reviews)
    Closed 9:00 am - 5:00 pm
    Updated 1 week ago

    Services - Gualala Veterinary Clinic

    Pet physical or wellness exam

    Pet vaccinations

    Gualala Veterinary Clinic Photos

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    Reviews With Photos

    Our Nena 04/01/2012 - 07/21/2023
    Leticia R.

    First and foremost, I want to thank all the staff at Gualala Veterinary Clinic for taking our call and really having compassion in one of the worst situation that could happen while on a camping trip. Our 11 year old Boxer girl accompanied us and started displaying serious symptoms that she would need emergency services. We called all local vets near Fort Bragg and were denied, even with my cry of concern. I felt hopeless that I couldn't find a vet to treat her until I googled and called over and was greeted with, what is the concern and how far are you? The two staff (women) helped us as we arrived but it was already too late. My girl, passed the rainbow bridge on the 1.5 hours drive. Dr. Pfiel had a empathetic manner as he came out to our truck to confirm she had expired. She is not suffering and is at peace. Even though our girl passed, the staff made an effort to help, unlike all the other clinics we called. My husband and I are so grateful. I do apologize I was so emotionally, I didn't get the names of the assistants but you all are true heroes to our animals! Thank you for taking the time to answer, listens and be open in seeing my girl right away. I appreciate you being true to the need in helping animals!! Your passion truly shows!

    Cathy B G.

    The two stars are for the first appointment and follow up with Dr. Pfeil and staff. My feline companion stopped eating and drinking and was in pain. Dr. Pfeil meticulously reviewed old vet records and based his opinion on that and his exam. His staff was friendly and professional, and the visit included a courtesy follow up call. The missing three stars are based on the second appointment. The generic protocol of antibotics, pain relief, and fluids did not alleviate the pain and suffering, so I brought him back in, and the welcome at the front desk was considerably less friendly. When the tech came into the examining room, her first comments were "wow, your cat has so many problems for a cat so young," and "he's a very picky eater." I replied that I felt like we were being judged, that Sparkles isn't a picky eater, he's in pain, which is why he's choosing not to eat and that's his only "problem." It was very clear to me we weren't welcome, at least by this tech and the front desk. Dr. Pfeil came in and was rushed and dismissive with me. He was obviously frustrated that he wasn't able to identify the source of the pain and his diagnosis was incorrect the first time. I told him that I noticed Sparkles was bothered by something in his mouth, maybe his gums. Dr. Pfeil sighed, roughly examined Sparkles' mouth, and said offhandedly, "something is wrong with his gum; maybe he bit himself in there." He left it at that. No recommendation for a more thorough exam, even though both previous vets also noted gum problems. There were also no follow up calls this time. When I got Sparkles home, he was in so much pain that his fur was standing on end. I have done extensive research since leaving the vet's office. Dr Pfeil is the third vet to mention something wrong with gums, but only as a secondary observation. Another vet I consulted suspects STOMATITIS. It is extremely painful and often goes unnoticed until it is too late, and the cat suffers immensely. The only way this gets treated is if a cat's human is attentive, observant, and advocates for the cat. I did that at Gualala vet, and the response was so negative I've had to change vets. One of the most troubling aspects of the second visit is discovering the note that Dr. Pfeil added to my file about my feeling too scared and anxious about my feline companion, about being too emotional and not agreeable enough. There is nothing as efficient--or as deeply, ethically wrong--as intentionally discouraging a client's advocacy by shaming her and her feline companion into not coming back. Finally, Dr. Pfeil shared with me that Sparkles peed himself. He said lots of cats do that. I've never seen Sparkles scared enough to evacuate. Ever, and we've been through some very scary stuff. Just made me think that if Dr. Pfeil can be so callous to a concerned client in person, how empathetic--how patient and gentle--is he with a cat when it's just him and the techs? I will never put my feline companion through a visit here again. I'm grateful for local word-of-mouth that pointed out not everyone has received five-star treatment from Dr. Pfeil and his staff, even if the mostly 2016 Yelp stars might indicate otherwise.

    Sadie at the Gracianna Winery Mercedes Riverblock Vineyard on the Miracle Mile in Healdsburg

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    2 years ago

    Always attentive and great staff. So happy for the new doctor so we are able to go with our dog instead of having to drive to Santa Rosa

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    Review Highlights - Gualala Veterinary Clinic

    Three month ago, before we came to Sea Ranch, one of her glands ruptured and we had no idea that it had happened.

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    Animal Hospital Of Sebastopol

    Animal Hospital Of Sebastopol

    (93 reviews)

    I am writing to express how deeply impressed I am with the care my dog and I received today. I…read morerecently moved over from another veterinary clinic in Sebastopol following a couple of very unpleasant experiences, and the service at your hospital was a breath of fresh air. From the moment I arrived, the front staff was incredibly helpful and professional. The fact that they took such a liking to my 8.5-year-old Chihuahua mix made me even happier. Once we were in the exam room, the vet tech was thorough and kind, and the veterinarian was absolutely wonderful, caring, and professional. I was especially touched by the way you handled the concern regarding my dog's recently developed heart murmur. The vet brought her to be checked by three other veterinarians on the team to get their input. I truly value that you didn't jump to conclusions and instead consulted with colleagues you trust to find the best answers. I only wish I had brought my pup to the Animal Hospital of Sebastopol much sooner. You have a great team that clearly cares about their patients.

    I found this animal hospital bc this is the animal hospital the rescue I work with uses. I brought…read moremy foster puppy here with me a week ago. I love Sebastopol, the office is so cozy with trees all around it, a very peaceful pleasant setting. Right off the main road with a plentiful parking lot. The office was on the smaller side but not crowded at all. Most importantly the staff was great all very warm and friendly to my dog and me. Seemed knowledgeable, I really wouldn't know since I am not knowledgeable in veterinary medicine. We were in and out pretty quickly after a check up with some flea and heart worm meds and a follow up appointment for one more vaxx.

    Ukiah Veterinary Hospital

    Ukiah Veterinary Hospital

    (31 reviews)

    They managed to squeeze my dog In for a same day appointment at a very reasonable price. I felt…read morelike the staff truly cared about my pets needs and not just about making money--like other vets I have visited in the past. I will be bringing my pets here for all future appointments, highly recommend !

    We have had animals for over 40 years, and this was the worst vet office we have ever been to!…read more The vet techs are terrible and incredibly condescending. The male vet tech grabbed our puppy by the collar and attempted to drag him onto the scale. When I attempted to intervene, I said "I can just lift him and set him on the scale, we are really trying to keep his early vet visits positive," he replied, "how are we suppose to examine him, if we can't even touch him?" I have had animals my whole life and have worked with them for several years and this was beyond shocking to hear. He never even said hi to our puppy, he just grabbed at his collar and tried to manhandle him (I am sure our puppy was terrified at this point). The two female vet techs were equally bad (very unfriendly). Not one staff member even said hello to our puppy or attempted to establish rapport. It was a very cold, controlling and man handling type environment, which had to be very scary for a puppy's first vet visit (outside of vaccinations). We were present and they were terrible....I can only imagine how they are, without pet parents present. We will absolutely NOT be going back, and recommend you find another vet office, where they care about creating a safe and welcoming environment for animals! Run!

    Gualala Veterinary Clinic - vet - Updated May 2026

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