Been doing business with B of A since 1977 way out in CA. I've been with this Seffner branch for…read moreabout 4 to 5 years now. Maybe I've been lucky but each time I've visited the branch I've been treated with courtesy and respect. I haven't seen any untoward behavior on the part of the tellers or the managers. On the contrary. One time I had to withdraw a larger sum of money ($10K) and the manager offered to accompany me to the car for my safety! I respectfully declined but I thought that was a cool move on their part. First time that's happened. Anyway I like this branch very much and have nothing but praise for the employees there. Sorry for those folks who had a different experience. g

Very uncourteous and I'm professional. As soon as I walked through the door the lady working at the…read moreteller window yells out 'what do you need?'. I needed to speak to an advisor and didn't want to yell my business 20 feet away from her and knowing she was not the one that could help me. I stated 'checking' and she went on to state that if I'm not a customer here that I would need two forms of ID. Yet when a couple that were WHITE came in she greeted and said 'Welcome in'. I promptly left and went across the street to Suncoast Credit union and was treated like they wanted my business and was able to talk to someone privately about what I needed. I close my account with Bank of America and set up the account at Suncoast.

I have been a loyal customer for a long time. Today i called the telephone number 844-487-8478 and…read morewas hung up on 4 times. The bank hires foreign people that can't give you the info you want. I wanted to know how much is it to wire money from my bank in seffner florida to a new jersey bank and the recording comes on asks you all kinds of questions before they connect you to a teller. That frustrates me cuz it asks the same questions over and over and after you give your card number or s.s. number then it hangs up on you. When i finally get to talk to a teller he asks me all kinds of questions and if you don't remember an answer to their question then he says i can't verify who i am over the phone. Questions like when did i open my checking account i said i don't know then you get hung up on. I would not back with this bank.

Proved to be difficult to get a money order when receiving child support payments through western…read moreunion. After being questioned for a good 10 minutes on why I was receiving child support money in the form of western union payments I was denied the ability to receive my WU payments with the explanation that they didn't agree with the method of payment. I was then told I needed to bring in proof of where the money I was receiving was coming from (This was for a sum of less than $7k). I instead went to Publix where they gave me my WU payments without question. I do not recommend Amscot for Western Union or money orders

I had to pay a bill that had to be paid by certified funds and it was after business hours for a…read moreregular bank so I decided to try Amscot. They were very nice and professional. I also learned that you can cash checks here, get money orders etc. While I do have a back account its always good to have options so I even set up an account here in case I ever had to cash a client check. Amscot is a good option even for people who have bank accounts. I imagine most of their business is from people who are not able to get a bank account so this is their only option. The fees are higher than most but if I cash a check at say, Chase I have to pay a fee of $6.00. Here is is 4.45% on hand written checks. Not too bad I guess. I hope I never have to use this service but its just an extra option for me.

Wonderful and very happy with the service and very acknowledging about the serviceread more

The Staff are helpful ,Amazing and Beautiful . A Member si for over 30 years .( Abby & Haley )read more