I have been a loyal customer for a long time. Today i called the telephone number 844-487-8478 and was hung up on 4 times. The bank hires foreign people that can't give you the info you want. I wanted to know how much is it to wire money from my bank in seffner florida to a new jersey bank and the recording comes on asks you all kinds of questions before they connect you to a teller. That frustrates me cuz it asks the same questions over and over and after you give your card number or s.s. number then it hangs up on you. When i finally get to talk to a teller he asks me all kinds of questions and if you don't remember an answer to their question then he says i can't verify who i am over the phone. Questions like when did i open my checking account i said i don't know then you get hung up on. I would not back with this bank. read more