I came in for a simple touch up and walked out with my hair completely burnt off at the crown of my head and bangs. When I questioned Jelena why there were chunks of my hair in her hands during the process, she said it was to be expected and not to worry. When I questioned Jelena about the damage all she could say was, "at least the back of your head looks nice." I immediately went to another salon for them to evaluate my hair, and they could not believe that a professional could be so inept. If you value your hair, this is not the salon for you. read more

Great place , beautiful and gorgeous ambiance and atmosphere! Very professional Elena who performs an amazing work , truly an Artist! Our whole family gets hair done by Elena, we are greatly appreciate her professionalism and taste! She is always makes improvements, thank you Elena for making us beautiful! Love you! See you soon! P.S Martha is very professional and caring person! She provides long lasting results ! Very gentle and professional. Wonderful waxing experience! read more

Thank you Jelena for the great color and cut as a first time customer. I was very satisfied people are always envois about a new hairdresser and made me feel very comfortable. I will be coming back. Yes, when I took my hat off looked the same. Thank you again Lisa read more

Amazing place!! Jelena is very good with faces and making natural complimenting looks. Been going to her for my blonde balayages to red hair and she has done beautifully every single time!! 10/10 recommend read more

I made an appt a couple weeks ago for today. I called to confirm time and she wanted to change the appt time. We agreed to keep it as is. I then called for 2 days to reschedule due to an emergency doctor appt and she didn't answer or return calls so my final voice mail was leave appt as is since I realized the doctor appt was literally just down the street and it would all work out. I sat in my car waiting for her to show up. She was late. I gave her a few minutes to get situated before approaching the salon door. The door was still locked even though it was past my appt time. She looked out the window and hand signaled for me to go away. I raised my hands in question. She did it again. So I walked back to my car. She came to the door, so I walked back over. I asked her if she just told me to go away and she bluntly said "yes". Alrighty then. I said "no problem, I'll cash in my voucher and take my business elsewhere" She asked me if I had an appointment to which I responded "yes actually, I made it with you quite a while ago for 1130 and you were late and then told me to go away." When I got back in my car, she came back out and tried to apologize stating she was telling her driver to go away, not me. This is a lie because I watched her driver drop her off and drive away long before this... and she already told ME that she told ME to go away. Customer service at its finest. Many other places in the area that will gladly take my money. Not recommended. read more

Really disappointed with my cut here. I had an appointment but was still taken very late. No one really talked to me or paid any attention when I came in. Even after I got my hair washed they just left me at the station for a long time without any indication of when I'd get my hair cut. The person cutting my hair was cold and unpleasant. She didn't listen at all to what I wanted and basically gave me a rat tail behind me... As a first time customer there was just no effort to make me feel welcome and I had to go to a second salon to get the cut fixed... read more

I love this place gets my hair right every single time. The person that does my hair is super sweet.

Walking in the salon was nice, the aesthetic of it is beautiful but the work is not. If you have curly hair this place aint right for you. She didnt part my hair correctly on the part i wanted dyed and rushed though it all. Didnt even cover my roots and the actual color i wanted was not it at all and didnt look like the sample. Wouldn't go back there and would never pay the price i did ever again for that outcome. Dont let the good reviews fool like i was. read more

I'm not sure what kind of Business this person is running but she can't seem to keep an appointment or let her customers know she is running late. I called a day ahead and made an appointment for the Groupon deal this business is currently offering for 10am on a Thursday. I don't appreciate the lack of notice regarding being late. Then the Esthetion used a cheap wax with a lot of adhesive, and was lazy...she didn't even take the time to pluck when there was a significant amount of unwanted stubble left behind. They should stick to cutting and styling hair for their regulars. read more

Been coming here for years and the service is always amazing. It was recently completely remodeled and looks awesome!

Jelena never fails to amaze me ! My family and I have been coming to her for the past 10+ years and always leaves satisfied and amazed ! She really does have a magical touch! read more

I'm leaving a semi okay review because of the appointment I had. I booked a Brazilian apportionment and with the reviews I noticed it wasn't such a bad place to try it. Martha was a great, very professional, and made me feel comfortable. The problem is she didn't wax me completely like I expected to be. She left patches and I know she said my hair wasn't grown enough but I've done it like that before and never had an issue. Which now I have to shave the remaining which is what I'm not suppose to do if I get waxed. Idk the wax was painful. I've been doing Brazilian for 2 years and it has never been to the point where I've spotted blood which is what happen in this visit. My undergarment was spotted with blood from the wax. I def gave it a shot but I don't think I'll be returning. The way she did waxing just didn't seem like she would remove everything. read more

Jalena, salon owner, is a gift from the hair stylist gods. She is the first hair stylist I have stayed loyal to in 10 years, and I have now been seeing her for almost 2. She is high-end technique without high-end ego. Unlike the scissor happy stylists in large, pretentious salons in the city - Jalena listens to what you want. She understands that a person's hair reflects who they are, and gives haircuts that do just that. You get what you want, and come out of her salon looking like yourself - but upgraded :) Jalena is seriously everything you want in a stylist. She has owned the salon for 20 years and couldn't have more experience. Staying updated on the latest techniques, styles, and trends, is a priority of hers. She monthly attends classes and workshops to be as knowledgeable as possible. I trust her with my hair. She is also an INCREDIBLE colorist. I decided I needed a change from my dark dark brown hair. I've always felt I'm a red head at heart, and Jalena made it happen. My hair is a true Auburn which I get compliments on all the time. The color has stayed true to tone. Red is a very difficult color to maintain, but it has been rather effortless. Bottom line, Jalena wants her customers to love their hair. It is about you, not her. I'd also get so annoyed at salons who would aggressively push styling products, trying to get me to buy them. I hate being treated like a dollar sign. Not with Jalena. She's happy to recommend fantastic products for your hair if you ask :) I drive to the suburbs from the city to get my hair done by her, and will continue to do so. read more

Cheers to my deep fried hair thanks to this lady,that charged me full price without feeling guilty

I have been going to gs Hair Studio for 18 years, and I can tell you that Jelena doesn't just run a business; she puts her heart into it. She listens to people and gives clients what they ask for. She is also creative when people don't know what to ask for and need some help -- people like me. There have been times where I'd walk in the door looking like the bride of Frankenstein -- thanks to a bad do-it yourself coloring job or a not-so-good-on-the-real-cheap haircut. Jelena would turn my nightmare into something out of a fashion magazine. I'd walk out the door with new color, highlights, haircut, and my brows done and feel like million bucks. Plus, she'd tell me how to keep the look after I left. This was a bonus since a look can disappear after a shower when mousse and hairspray gurgle into the drain. My daughter went to Jelena as a child for haircuts, through all the usual milestones like proms and homecomings, which meant highlighting, brows, and manicures. Now, when she is home from college, going to gs Hair Studio, seeing Jelena and having work done is a priority. The salon is down-to-earth in a modern European style with world music playing in the background. Artwork from one of Jelena's sons, a professional artist, decorates the walls. There are plenty of magazines to read, plus coffee and tea to enjoy if you are early for your appointment. As far as salons go, I think there are many people who can cut and style hair. But I don't think there are many stylists who care about the people whose hair they cut. Jelena does and her customers know it. read more

Just left here after having a facial! I have to say I hate leaving bad reviews, but this was by far the worst facial I've ever had. After being put in a room right next to the laundry to hear the washing machine running the whole time, she started by giving me a quick face wash. Then she put a steamer about an inch from my face for about 15 minutes. During that time, she dipped in and out of the room several times. Each time, the door was left wide open.....so the maintenance guy who was talking to the owner could've walked by to see me laying on a bed in my towel at any moment. There was nothing relaxing about it. No arm rub while the steamer was going on, no dim light, no nice calming music. Then she did some extractions. By that, she did them only on my nose. I already have one mark beside my nose that she left for me. She completely ignored the rest of my face. The cloth to cleanse my face in between treatments was a couple of baby wipes, which are extremely drying to the skin. She ended with no moisturizer. Her phone rang a few times while I was in there. When leaving, the owner asked how it was. I told her all of the above. She made no apologies and happily charged me for my treatment. What a joke!!!!! I would recommend avoiding at all costs. read more

Jelena at GS Hair Studio is super talented, warm & fun and will always give u a great style/fashionable haircut/hairstyle (men & women); In addition, I have gotten to know her well over the 5 + years as a client, and she has styled my wife and bridesmaids at our wedding this past September, 2012 (& everyone looked amazing); along with many other family member and friends. A referral is a business's greatest compliment and I continue and always will be a referral to promote the quality and expertise of GS Hair Studio. Very much regarded; Your Friend, Giuseppe read more

This was our first time there. We just stoped by to have our wax done. Martha, did such a good job. Place neat. And good music. We'll back!

I have been going to GS Hair Studio and Jelena for 5 years for men's haircut. Every single visit she managed to impress me with her styling ideas and unprecedented grooming skills! I have left her salon with a smile on my face and as a happy customer every time. Her people skills, on-going trends learning and expertise have led me to recommend her to everyone I know. My family, my friends and their family are all going to GS Hair Studio read more

What an awesome salon! I was impressed right when I walked it with how clean and open it was. Not to mention it was very busy and everyone in there was smiling and laughing which made the energy in the place so fun! I can't say enough good things about Jelena my favorite stylist. I'm very particular about my hair, and when I moved to Chicago 2 years ago it took me a long time to find a stylist. Jelena is definitely the one. You can tell she really loves her job, and she's great at it. She listens, gives great suggestions, and takes the time to make sure everything looks exactly the way I want it to. She cut and did keratin treatment on my hair. I have long curly hair and my hair has never looked better. I have had people stop and compliment me on the beautiful and shiny hair. Jelena is also great at educating me on hair care strategies to maintain the keratin. Last but not least she is so pleasant. I highly recommend this business and stylist Jelena. If you want a salon that not only knows what they are doing, but also knows how to treat people try this place out! You won't be disappointed! read more