When the owner comes out and takes the time to chat and help you carry bags you have to give him a…read morethumbs up! Great place!! Was there last Monday.

Outstanding service last weekend...Everyone was super helpful and friendly.. Thanks so much..N990Qread more

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**after posting my review, the owner texts me profanity** Shouldve read the reviews and the owners…read morerude replies before calling. I've been calling around for a taxi for the last hour to go to the airport. Called this place, got someone on the phone, told me "you shouldn't rely on an uber at 4am" and immediately hung up in my face. Terrible company and "customer service."

Not sure how this company is still in business. I was confirmed for pick up at ABQ and a driver was…read moreassigned. Two hours later, I got another email addressed to "Marcos" with a different driver's name and a different company. When I called for clarification, I was yelled at; the person said "I told you someone will be there." WTF? He then told me I could cancel and I did.

Only two airlines, and direct flights to California or very little. I believe LA is only direct…read more Anyone who visited me in Santa Fe also could not get direct flights coming from many major cities. TINY airport. DELAYED flights, American Airlines kept me there by saying "hour delay" after 3 hours you could cancel without any issues. After 5 hours flight arrived. American Airlines is not transparent here, they could have said "5 hours delay" During this time, i left my suitcase with passenger next to me, while i took about 20 steps away to get coffee. The security came and took my bag. The airline is SO small he was watching on a camera (his words) and saw me walk away to coffee stand. I understand security, but it was over kill. When i mentioned the woman next to me was watching my bag he said "you are going to implicate her" overkill. I suggest flying into Albuquerque air port, renting a car or take the train. It is about an hour commute. Plans delayed here too much. If flying out of Santa Fe good idea if you have leisure travel schedule

For a small airport it is surprisingly crowded and poorly managed by TSA…read more Agents were doing multiple tasks so then line was 30+ people long. Decent amount of seating and there is a concession in the waiting area. All gates are tarmac walks.

Very small airport.....I am a senior citizen and was threatened by a TSA agent to be ejected from…read morethe airport. My suitcase was three feet behind me. Strange levels of testosterone and scare techniques. Crappy United Airlines service delays.,,,waited 3 hours for a connecting flight to Denver and now stuck in a hotel in Denver.

Keeping Merica safe. Line moves quickly and pax and airport employees seem happy…read more If you flew in or out you know what to expect. Still a lot more pleasant than some major airports. TSA nationally could learn some things from these employees. Added a pre-check line recently. Still in line with the others but they have signage now! Believe they are trying to separate things. Recent remodel to the airport added "more" food options and more TSA space. Still it's a small airport but when it comes to TSA that's a good thing. Less Disney-sequel lines to snake through. More friendly TSA demeanor. You feel like a human person and not just a head of cattle being moved through to slaughter. Keep your change, jewelry, and loose metals in your bag and it's easy peasy. A large majority of TSA foulups are people bringing three dollars in loose pennies through. Be prepared to toss your bags on the conveyor and step through with proper identification. Thanks!

Staff were all friendly. Waiting area was large and fairly uncrowded…read more No issues with arriving and departing flights.

UNITED AIRLINES....HORRIBLE!!! Terrible experience with this…read moreairline out of Santa Fe to New York. I usually fly American coach, which is comfortable and everyone respectful having on board amenities like cell phone chargers and free intertainment and one carry on. United, on the other hand, gave me grief for my very small duffle and laptop. Telling me l was only allowed one personal item and what l had didn't qualify. All this after going to the airport beforehand to ask, and their telling me it was okay? They relented still it was frustrating to board after the fact having to strap the laptop onto the duffel, making it a single item . Everyone around me couldn't believe how l was being treated over such a small item. Right now, I have reason never to recommend or fly united again. Stingiest airline l have ever encountered making monsters of their employees.

Andre at Hertz rental car at the Santa Fe airport was beyond excellent in helping me get a one way…read morerental car to Kansas City at 9:45PM (just before closing). My car lost it's transmission and the tow truck driver was able to get in touch with Andre to help me get the rental car. Both of them were God sends in my hour of need. I can't give them enough praise and would rate the service as a 5++.

NEVER USE HERTZ (aka HURTS). They are fraudsters! Do NOT do a one way or any rental with them…read more Period. Dot. We needed a one way rental, because we were picking up a truck that we were buying in Santa Rosa, CA. We're a family of 3. The Santa Fe Hertz was short-staffed and running behind. We had to wait an hour and a half to get the rental that they didn't get a chance to clean. When we got to Santa Rosa they took a $500 deposit that they said would be refunded in a number of days. Not only did they not refund us our $500, but they accused us of having dogs in the car and claimed that the cleaning fee was $500. (We have multiple witnesses including the man who sold us our truck who met us at the airport that we had no dogs with us in California). Our credit card company is fighting them on our behalf. Wow. Just wow.

WHAT A RIP OFF! Please DO NOT FALL FOR IT! There is a tiny little station at Lamy, and the WiF…read moreworks. The network is "RideSky" and the password is "skyrailway" Do yourself a favor and either book an Uber or Lyft before you arrive, or just get off and use the wifi to get to the apps! (You probably won't have signal and they take advantage of that!) The driver for this rip-off company waits for the Amtrak train and then tells ppl "no Uber will come out here." NOT TRUE!!! He charged us $40 per person!!! $120 total for a trip into town that Uber or Lyft does for $19-$39! AND he spent the whole trip telling us that he was doing us a favor! My husband gave him the physical address of the hotel we were staying at, but he drove in the opposite direction downtown and then claimed he had another fare, and since he did us a favor by driving us without a reservation, he was dropping us off MILES from our hotel and that he'd come back 30 minutes later to get us! He claimed that "every hotel in Santa Fe is the Santa Fe something-or-other" and that we told him the WRONG HOTEL. WE DID NOT! We booked an Uber out here for our return trip for $19 TOTAL. What a awful experience. We do intend to report this company to the BBB and to the visitor's bureau in Santa Fe. RIP-OFF RIP-OFF RIP-OFF

On time, fairly priced, friendly driver. Would use them…read moreagain in a heartbeat. I wish the Roadrunner train went to the airport, but in lieu of that, we have great shuttle service.