I took my 2012 Volvo to Redlands Tire Pros multiple times within a year while I was having car…read moreissues. They were always super helpful, professional, reasonable quotes, and fast and efficient with the repairs. After I moved to another city and I was thinking of selling my car, I called them. Sergio was incredibly kind and helpful and even remembered me and my car! If I still lived in the area, I would absolutely continue to go to Redlands Tire Pros for any car repair needs. I usually feel nervous and like I'm going to get taken advantage of in terms of price by auto mechanics but I never felt that way when working with them. They even have a cute dog who sits in the front of the shop. Highly recommend Redlands Tire Pros! And shoutout to Sergio for going above and beyond to give me tips and guidance on selling my car.

Both Sergio and Brian took care of me... professional, friendly and they get the job done! I highly…read morerecommend this shop... for any of your needs.... Today Mine was brake fluid flushed.... In and out... I recommend coming earlier....

I've taken my car in 3 times over the last couple years for different things and every experience…read morewas good. Service is done within a reasonable timeframe, communication is good, and the price is right for me.

The customer service and quality of the work done on my car was awesome. I really appreciate the…read moreopen communication and the fact that I could pick up my car after hours was convenient. I'm really happy and I hope I've found my long term auto service techs!

Vehicle was over heating and Fernando was quick to figure out the problem and fix it. Replacing the…read morethermostat for the cooling system and I was back on the road same day. Extremely fair pricing. Highly recommend.

I had front struts, rear shocks, control arms, ball joints, pretty much my whole suspension that…read morehad rubber attached was replaced. Fernando answered all my questions, was very friendly and knowledgeable. He even responded after hours. Incredible customer service!! After all work was completed he showed me the parts he replaced that failed/were failing. Never had Toyota do that. It was my first time working with him and I will be back. Definitely a money saver compared to the dealership and his guys found stuff that Toyota's techs missed. Car rides great!

I've always had a great experience at Discount Tire. The team is friendly, knowledgeable, and…read morealways takes the time to answer my questions and address any concerns without making me feel rushed. Today I stopped by because my car was making a strange noise. They didn't hesitate to take it for a test drive, quickly figured out the issue, and explained everything clearly. I really appreciated how helpful and honest they were. Great customer service every time. I highly recommend them!

(1 Star) I rarely…read moreleave negative reviews, but this experience deserves one. I brought my Mercedes-Benz to the Discount Tire location in Redlands because my rear tire was not holding air. Since I purchased all four tires and the warranty through Discount Tire, I expected the issue to be straightforward. My expectation was simple: inspect the tire, determine whether it qualified under the warranty, and explain the findings honestly. Instead, I received multiple, conflicting explanations over the course of two days. The first phone call informed me that all four of my tires were low on tread and needed to be replaced. I explained that all four tires had been purchased from Discount Tire and that I had also purchased the warranty. I reminded them that I came in because one rear tire was losing air, not because all four tires were worn out. I was then placed on hold. When the representative returned, the explanation completely changed. I was told they had accidentally inspected another Mercedes-Benz of the same color and that my vehicle was actually fine. The problem with that explanation is that I was sitting in the parking lot during that phone call. I could see the vehicles on the lot, and I did not observe another Mercedes-Benz matching mine. Whether there was an internal mix-up or something else, the explanation simply did not make sense based on what I personally observed. When I arrived before closing to pick up my vehicle, the explanation changed again. I was then told the replacement tire needed to be ordered. The following day, I received another phone call. This time I was told the tire would not be covered because I had not had an alignment performed after purchasing the tires. I was then asked if I wanted to purchase both a replacement tire and an alignment. By the end of the process, I had received four different explanations for the same warranty claim: All four tires needed replacement. My vehicle had been confused with another Mercedes-Benz. The replacement tire needed to be ordered. The warranty would not be honored because an alignment had not been performed. At that point, the issue was no longer about the tire it was about trust. I don't mind being told "no" if the decision is supported by the written warranty and explained honestly. What I do mind is receiving a different explanation every time I speak with someone. That makes it very difficult to have confidence in the recommendations being made or to believe that my warranty claim was handled consistently. I have submitted a formal complaint to Discount Tire Corporate requesting a review of this matter and an explanation of the written policy used to deny my claim. As of the date of this review, I have not received a response. I will update this review to reflect how Discount Tire responds and whether the company stands behind its warranty and customer service. I also intend to document and share my experience on social media so other consumers can make informed decisions based on the outcome. I genuinely hope I can update this review with a positive resolution. Right now, however, I cannot recommend this location based on my experience.

I was from out of town for a memorial service and needed three new tires on my car. I had to go to…read morethe closest tire store. They could have taken me to the cleaners but didn't. I got a great deal and super service. When my nit-picky brother in-law who researches everything dropped me off he said, "This is what where I buy my tires!"

Women A V O I D Rude men . $450 to replace LUG NUTS…read more Let me repeat myself again $450 to replace lug nuts.. before he " would even touch the car " If you aren't familiar with lug nut prices... you can buy a full set for $40 online

The first two times I've gone here, the service has been great! I highly recommend this location as…read morethe customer service is on point. Thank you American Tire Depot.

I've taken my tire here for a patch at least 2-3 times and have had no issue. Great service even on…read moreone occasion I had to wait longer than informed. However this time, rude customer service, felt rushed. I informed the employee that I have been here multiple times before and the time it took to get it done, he basically called me a liar and said that wasn't possible-even though I have had experience with my tire patch taking less than the time he quoted. The issue I had was the extremely violent customer service and this individual attempting to make my past experiences invalid. He seemed very hostile and aggressive. Beware of bald dude with thick black glasses.

I had my car towed here after having a flat, I did make an appointment so it helped with getting…read moreimmediate assistance. The sales rep that helped me was attentive, polite, and professional. He had my tire worked on and after only 1/2 hour, my keys were brought back and tire repaired at no cost. Excellent customer service, I'm so glad I have account with them and will definitely be back! Highly recommend!!

I went to American tires this morning for a tire repair. The salesman was trying to sell me a new…read moretire when I have roadside hazard repair. I've been a long time customer. He wanted to sell me a new tire for $200 if they can't repair my tire. Sometimes being pushy just to make a sale doesn't work for future business for customers. I will never go back to American tires on Washington Street in Colton. On a sidenote, I went to another tire shop. All I had was a rock in the tire tread. It only cost me $10. I will say it again never going back to American tires and don't trust pushy sales people.

Fast and friendly! I visited their site ahead of time with a vague idea of what I wanted. When I…read morearrived I was greeted by the owner who is super friendly. I showed him hi screen and he informed me they were out of stock but he quickly found a comparable alternate that was $3 cheaper per tire. Their is a "discounted" price for installation and balance. He honored it but mentioned it was an online price. You can book online. Even if it's less than 24 hrs ahead. Awesome tires already tested in rain and crazy traffic. Good times. Oh. Side note. I know nothing about cars. They are all super approachable and intentional. No up sell or shady sale tactics.

If there was a zero as a rating, I would give this dishonest business that. I had a tire emergency…read morethis morning on the way to work. I told my tow truck person to tell the service guy what type of tires I wanted. Those tires requested were not installed. My bad was that I was in a rush to get to work that I did not check that the proper tires requested were installed. Tough lesson learned

I had a great experience with the owner Mark. He is a genuinely a friendly and kind man. He has a…read morelot of experience, knowledge and good intuition. I say this because, everyone said my intermittent starting issue was probably an electrical issue. It made sense to me. Mark smelt gas and thought the fuel pump might be the issue. I did not notice the smell until he mentioned it. Well, he was spot on. He replace the fuel pump and now the car starts up every time. You can't teach experience.

Salerno's will take your money and might take your car ! Find a trust worthy Mechanic…read more This is going to be long so I hope your in for it I know for a fact they regularly place "mechanic's lien" on many vehicles and sell them off for profit. (They steal cars form people by charging more than owner can afford, they then sell those cars for profit) The name of this place should be called "Dewy , Cheatum, and How" I was blindsided how friendly and service oriented they seemed to be... However , my issue was not diagnosed correctly initially and once it was taken in for repairs the issue was never addressed correctly. 9 months from the initial time I left this Truck with Salerno's and I still have a misfire in Cylinder 6 The whole ordeal started 10/28/2024, when I decided to trust Salerno's with the head gasket repair... I know this a labor intensive job so I waited patiently, the head gasket job too two months to complete . Immediately after taking possession of my vehicle I got a check engine light ( I was not comfortable going back to Salerno's ) so I got a second opinion from the car Dr of Loma Linda . The car Drs told me that Salernos had installed the wrong coil packs and did not replace a broken coolant Temp sensor. I went back to Salerno's with the quote from the Car Dr. and dropped my vehicle off again to be repaired properly the next day 1/5/2025 I got my vehicle back again another two months later and was charged $819.24 for the mistakes they make . Fool me twice maybe but not a third time , at this point I refuse to ever trust Salerno's When I went to pick up my truck the second time it had multiple new scratches scrapes and dings all over the body and around the hood where tool were dropped in it (I pointed it out to the denial of owner Mark). He also assured me the second 1/2 of the coil pack was correct even though there is no firing order noted on it . This business changed me over $6,500 , and clearly they are not a quality shop. There lack of knowledge and ability should be a concern to everyone looking for anything more then an oil change. I know for a fact they regularly place "mechanic's lien" on many vehicles and sell them off for profit. (They steal cars form people by charging more than owner can afford, they then sell those cars for profit) If you have had similar experience with this or other mechanic please contact the California Bureau of Automotive Repair https://www.bar.ca.gov In the future I will be partnering with Legacy Automotive in Redlands. Legacy Automotive has earned my trust with quick, and quality service.

better tires better prices…read moretire tech theres also a papa johns nearby if youre lucky like me you might get a slice of pizza while you wait. i got lucky three times better ingredrients better pizza papa johns

I got my first set of brand new tires here 3 years ago. They were amazing! I drive over 12000 miles…read morea year and tires were great! Tread was low and I had a bump on one from hitting a curve so I came back for a new set! I am totally happy! Tire prices including installation, rotation and flat tire repair is EXTREMELY COMPETITIVE!