Ran in for a new laptop charger for a Microsoft Surface Pro. Plenty of parking, clean store, and…read moreduring the pandemic had the strictest protocols I ever saw. A fan of Best Buy but not always the best priced option. This visit it was like we were invisible and when we did grab someone walking the pointed us to the general direction and off the went. They may have been going to help someone else, not sure. We ended up picking out best guess after we narrowed to down to three factory chargers. Relatively quick trip but the customer service was lacking this visit.

I went to Best Buy yesterday(Monday the 4th) to get my computer fixed, I show them my laptop and…read moreexplained what the problem was, the manager brad a young man still wet behind the ears came up to me and told me that I HAD TO LEAVE!!!Very loudly, he did not explain why and he was quite rude. When I asked what the problem was, I was told that I made him feel uncomfortable. Just to clarify I am a whole 5'5" so if I make you feel uncomfortable you have a problem. I feel like I am owed an APOLOGY very at the least!!!!!P.s. if this is the best buy runs their business, they won't have one very long.I will be boycotting this this business!!Has anyone else had problems with management?

Cheap prices and great customer service! Came in and they fixed my phone within 20 minutes. Highly…read morerecommended!

I had recently had a small issue with my Vivabook S 16 flip. I cracked a very minor portion of the…read moreframe on the left side of the top half of the laptop. Which resulted in a line crack in the top portion of the screen slightly, I only wanted to get this fixed soon as the crack started to slightly glitch the area it was in. After discussing and Moose verifies he can get the correct parts and what the overall cost would be with labor included I made a payment that day he took a look at my laptop. We were on the same page that this laptop would be in a better condition as if I had just bought it, same touch screen, the slight frame damage would be gone. When I went to drop my laptop off it was a different guy who took it in, requested the charger to make sure he can do what was needed if it had died, if he had any questions he will call. Never once received any calls, all calls given were out bound and I was constantly checking if it was done or close to being done. I was told It was a 2 hour job and Moose did not finish his "job" until 7-8 hours later. I dropped off my laptop at 10 am and I did not get told to come get it until it was 7:30 pm. Moose needs to hang up being any electrical device repairmen because he will find the cheapest route to keep business and more likely jack your shit up if your looking for an expertise resolution. He is not the guy I would trust and here is why, the following statements from Moose himself. 1. Did not take any means of documentation(has never had documentation for his works) that's not a professional.. very unlicensed behavior ; flipped any means of accountability to the damages he did. 2. He did not contact me before he decided to force a screen that was either not the right part or he did not know how to properly repair my type of laptop. 3. Decided to add adhesive glue to hold the screen in the frame. (found out from a TRUE EXPERT if I decided to keep that screen in, it would be further damages waiting to occur, since I was given the cheap quality of work Moose decided to spend his very busy hours doing to rush and get back to doing his many orders of phone screen repairs. 4. Not only did he not replace my originally TOUCH screen with a non-touch screen, he advised me to be extra careful and to not flip over my laptop like it was DESIGNED TO IN FACT DO.. but insisted I kept it upright moving forward. ( He knew in fact he did not recall me saying it was a touch screen, but that shouldn't have mattered if you ordered the correct parts for said viva book using the SN founded on the bottom of the laptop. 5. Not only was my screen not fitted properly, adhesive was added, the whole border of the frame was chipped at. (Being told from the EXPERT..) Moose's choice of tool to remove my originally screen to this basic screen instead of doing a properly repair and replacing the whole top half of the laptop. 6.You would have thought that was it but no.. no no.. It was too more pressure applied when switching JUST the screen, he indented the back of my frame as well, then must have said fuck it he was done spending time on my laptop because the back of the laptop had missing screws.. who would have catch that though.. (THE EXPERT of course informed me of this) Mind you, I just bought the laptop last spring.. my warranty coverage JUST expired.. my laptop was in perfect condition excepted the side frame damage to the left top corner, which was the start of the screen digital damage. The only resolution Moose gave me was out of the following: 1. Take his janky ass job of repair, have future repairs to be for a fact, no guesses. 2.Take the refund but in order to get that, he would have to strip his work off my laptop. ( I was told from Moose even with my old screen put back on it would not turn on... which is a lie UNLESS YOU DAMAGE THE SCREEN TO DEFAULT TO A DEAD SCREEN) 3. PAY MORE MONEY an additional $250 on top of the $400 I already gave him to do the PROPER repair and replace the whole top of the laptop that would get rid of all the damages all because he did not want to correct my disapproval of quality of work for FREE. 4. Do another screen replacement keeping the damages that were already done to the frame. What he should've offered was to give a full refund and keep his shitty quality of work all because he threw out my frame knowing it was damaged and his work would've had held up for too long. If I could upload my photos of proof I would have sent 12 photos

Had an unfortunate bad experience here that could have easily been avoided. I went in to pre-order…read morethe new Call Of Duty and took my old one in to trade toward it. The young man behind the counter said I couldn't do that and I had to pay full price. I asked why does it say I can do that online and on the automated phone call? He checked, and he said he didn't know they could do that. So I finally got that in order and would have been duped if I didn't figure this out before hand, he took my info and asked which system. I said the PS5. He kept typing, and I said I get the steelbook still, right? He said no because that is for the higher priced edition. I asked and pointed at the display on the counter and asked why does it say pre-order now and get the steelbook? He looked and said he didn't know that. Really? Then he said he is not promising it, but I pointed back at it and said it's on your webpage, too. It says pre-order today and get the steelbook only at Gamestop. He looked and said he's getting it now for that. After all that confusion, he asked one last time for the PS5, and I said yes. I got my receipt, and it said PS4. I asked why did you give me PS4 when you asked twice for PS5? He looked and was confused and tried doing a refund on a gamestop card, cancel my order, and reordered it. So I paid twice because I'm told a refund will appear in a week or so. Why? They messed up, and I have to wait? I understand if I ordered and I said wrong, but they did wrong and I have to wait? This visit lasted so long when it should have been in and out since I was the only one there.

I have been going to this gamestop for quite sometime. They are friendly, helpful, considerate, and…read moremost of they are down to earth. If there is something in the store they don't have, they are more than willing to check other stores and have them hold the games or whatever it is you want or need. They also have midnight releases with certain games. Highly recommend this location just from the staff there.

Great store! Lots of variety of products and good prices. I got my laptop repaired from them and…read moregot it back on the time they said it would. - Shaun

Interesting store full of electronics, clothes, jewelry, etc. Located in an odd spot on the corner…read moreof the mall. Not a lot of parking- well, there's plenty at the mall, but not right by the store. Closest is if you go behind the store from the frontage road, then turn right behind the building. Walk in, and it's full of stuff. Organized, and well-displayed, but packed. TVs, monitors, tablets, stereos, etc., up front. Shoes and other clothes kind of to the left side and in the back. Jewelry in the center. Some toys along the wall. We got a toy set for Baby K. There are lots of things for reasonable prices, and this would be a good place to get Christmas gifts. Friendly and helpful owner, with a super cute and friendly dog who sat on the counter. We'll be back, at least to see the dog and for any last-minute gifts. Question: Is "Better Buy" a description? Implying not quite as good as Best Buy? Or is it a command, as in "You better buy something!"?

William was awesome and very knowledgeable and really helped us another and the price was very…read morereasonable. I highly recommend him. Five Star Rating for sure.

Convenient, professional and reasonable. Pick up and delivery service provided. Would recommend…read moreand use again.