William was awesome and very knowledgeable and really helped us another and the price was very…read morereasonable. I highly recommend him. Five Star Rating for sure.

Convenient, professional and reasonable. Pick up and delivery service provided. Would recommend…read moreand use again.

This company is the best!! We have used Help Wizards for all our IT needs for 13 years. They have…read morealways been able to fix our problems and provide us with hardware and software to fit our small business needs.

From the owner: Making Technology Productive...and Business Profitable. At…read moreHelp Wizards we provide support for small and medium size businesses in Ohio. Our goal is to get to know you and your business needs, we manage your IT infrastructure so you can focus on your business instead of your tech.

So grateful for Aegis and Brandon Grant for doing a great job for our company. The knowledge they…read morehave and always making sure everything is done correctly with the most security is very appreciated. With constant support I never have to worry because I know they will help.

From the owner: At Aegis Networking Solutions, we believe technology should work for you, not against you. Our…read morecomprehensive approach removes the mystique - we provide network infrastructure, 24/7 monitoring and maintenance, data and information security, helpdesk support, and more depending on your business needs. IT doesn't have to suck. Keep it simple with Aegis.

While Nice Guy Technology does not do in-home TV setups--which is what I need--the technician took…read morethe time to look up a company that specializes in this.

Nice Guy Technology is Awesome! Anthony is professional and reliable. His expertise, communication…read moreand fair pricing exceeded my expectations. Highly recommend! Aside from excellent service, Anthony is indeed indicative of their company name.

Have used this place for my computer repairs for years. Was hesitant at first to use a small shop…read morefor repairs vs. the big brand name stores but my fears were quickly alleviated by the proprietors calm professionalism and knowledgeable answers. He has kept my older tech running longer and more efficiently than I though possible. Always affordable and up front with costs before repairs are performed. Once he could not help with one computer issue - hard drive was damaged beyond repair - and there was no charge for the evaluation. Who works for free anymore? He even recommended another company that might be able to help with the hard drive and they confirmed it was beyond repair. Honesty, integrity and good old fashioned customer care still exist. Thanks!

He said it would be $20 to diagnose, but that would be included in the repair, if we had him repair…read moreit. He found the problem and said what sounded like "memory chip". When we asked if that meant a RAM stick, he repeated "memory chip". Ended up paying $120 for a RAM stick that I could have installed myself! I called another repair guy and he said he would have charged $95 ($65 for an hour and $30 for the RAM stick). When I called to complain about the fee (charging $100 for a $40 "memory chip"--he clarified that he said "memory stick"), he said we would have paid $100 at Micro Center for them to look at it. Shifty! We will not use him again!

My laptop stopped charging intermittently and was giving me an error about my AC charger's wattage…read morenot being recognized. I don't usually go for tech support unless I've tried everything on my own, and everything I had read about it from other people said that it was a potential problem with the charge port or, worse case, the charge circuit. Knowing this would require some heavy duty internal work and since I was on a time crunch, I called Quality PC asking for help. I was told I had a battery problem. I told him the battery was fine, the diagnostics on the BIOS were fine, and I was getting an error about my AC charger's wattage not being recognized. He told me "charge the battery to 100% and if it quits early it's a battery problem". I told him I couldn't charge the battery because my AC charger wasn't being recognized and the battery just runs down to 0 even when it's plugged in. He said "I'm trying to help you here", insisted it was the battery, told me to buy a new one, and left it at that. $160 and a week later, I installed my new battery and guess what? Same error. And I got to go on a 2-week business trip on another continent not knowing if my work laptop was going to kick the bucket and just not charge on any given day. I don't know if they didn't want the business or what, but the level of dismissiveness I got was inconvenient and shitty, and a major waste of time and money.

If you are deficient in technology, Quality PC is the business for you. I was getting fan issues…read moreand took my PC to them. I also ask for a tune-up. My computer now is running as efficient as the day I purchased it. My computer is five years old and it is refreshing to have the confidence that it may run another five more years. Quality PC gets my highest recommendation.

He is a Techy Genius. I've decided John will get ALL of my business and any referrals I might run…read moreinto. Pure Genius!

Excellent customer service. Great feedback and response time. Reasonable pricing. Support local…read morebusiness! I brought my laptop in when it wasn't turning on. John said he'd do his best, but it might end up not being worth the cost to fix it. Turned out it had a bad motherboard. He offered to trade my broken one for a used one (he has a variety of products), and he transferred over my files for no additional cost.

Brad is super responsive and offers great service. Definitely will come back again for future needs.read more

I took my pc in because it was in almost frozen state (it would take nearly 30 minutes for just one…read morepage to load). He works out of his home garage, but it looked set up for his business (benches and tools) so that was okay. When I gave him the computer, I also informed there was a list of 14 other small issues I had with it that I would like him to look at. 36 hours later, he called me and told me he was done. He said he had FOUR PAGES of notes, which I signaled I was excited to review. He said he would send them via email. Cool! Flash forward 24 hours later, my computer has the same exact issue. Nothing was fixed! Over the next week, I text him repeatedly to get him to fix my pc. The best effort he puts forth is getting on my desktop via teamviewer (rolling my eyes a bit). After two different days of him doing this, he texts me on the 22nd of December that he will resume his work the following morning. Today is the 29th and I have not heard one word from him, even though I texted him twice. Oh, and he never sent the notes either (I asked for those on two different ocassions as well). At one point when I asked for a refund, he said no, he worked on the pc, so he will keep the money. Isn't customer satisfaction a requirement for pay? The only bright side to my work with Brad is he now has a review on Yelp. So, forewarned everyone.