We had our grout sealed 6 years ago, and it went great. John was running the company, and Ethan came out and did the work. Wonderful job! Fast forward to 2023, with Jason at the helm. We wanted to get our downstairs sealed again. Most of the work was fine, except we could see some shortcuts here and there. Jason wanted payment in cash, which seemed weird, but okay. A couple of weeks later, the seal in the master bath around the drain started coming off. I called Jason about warranty repair, and he told me he was out of town. I waited a couple of weeks and called again. No response. I called several times, texted several times, etc. Nothing - complete ghosting. So, you should hope the initial work holds up, because if it doesn't, they will not back up their work any more. read more

Grout Works - Grout Services Near Me - Pipe Creek, Texas

I've just got to commend Jason and his team for the awesome job they did to restore the grout on my porcelain tile floor throughout the house after my house got flooded from a plumbing issue. I can't believe how beautiful it looks. It's like new, and the color is uniform. They arrived on time and explained every step of the restoration process. Many thanks to Angela Cox with Atlas Floors for recommending them. Before and after photos below. read more

Grout Works - Floor BEFORE - Grout Services Near Me - Pipe Creek, Texas

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Complete fail. Had the grout in my master shower replaced. The grout did not match and began shrinking. Another tech came out to fill in the newly forming cracks and made excuses for the grout being two different colors. Now the grout has started coming up. I called in and was given multiple excuses on their shoddy work. I explained how disappointed I was with them and was hung up on. Workmanship = F Customer service = F Professionalism = F read more

I have used Grout Works in San Antonio. We had our entire first floor color sealed a little over two years ago. It looked amazing!! But like all floors, it does still get dirty over time. I mistakenly tried to clean it myself this year before Christmas. It was super easy to clean, and under the dirt, the grout still looked great, but it took me like 6 hours! Never again, they offer great maintenance packages where they will clean the grout and do any needed touch-ups. In the future, I plan on having them come out annually for a clean and touch-up. Very friendly staff that are so easy to get in touch with. I highly recommend!! And I love my floors again! read more

Great people.. had grout done in bathroom & it looks brand new!! They were very quick to respond to calls or texts.. greatly appreciated in a contractor.. Also, had them come back and do my kitchen & dining grout,, also looks great I would highly recommend Grout Works!! read more

You have found the answer to your nightmare grout! Our old shower pan grout was cracked and filthy and I was at my wits end trying to clean it. I researched various options all the way up through full-blown remodeling the whole bathroom since our original 1959 bathroom is beyond retro. Remodeling is not in our budget; so I needed to just focus on fixing the worst of it. Zach arrived on time and quickly gave me a rough quote for what I wanted. He's young but he is experienced enough to have confidence about what they can do with your particular situation. They contacted me quickly with a formal quote and came out within 2 days to do the job. I had it all done - from the estimate to job completion in 4 days. Even though I went with a small job, these guys treated me like an important customer. They arrived on time and completed the work on time. They worked very clean inside my home (a big deal for me because I have white wall-to-wall carpet in the bedroom they had to carry everything through!). I totally appreciated that! They are a family operation and they work well together to make sure the job is done right. My shower looks great and I'm done spending hours researching what to do about our awful shower grout! I'd not hesitate to have them back if I ever need work on my other bathroom. read more

Looked around to have someone seal/treat our new home floor tiles/back splash/3.5 bath floor/tiles. After seeing these reviews I went with my instincts and called John. He came out on our scheduled time, reviewed my project in less than 30 minutes and gave me a estimate the next day which I thought was fair. We had him come out a week later. True to his word, kept in contact, always communicated very well. He and Ethan were meticulous, courteous and thorough. Very happy with he results. Give him a call! read more

We had tried everything on our tile shower and couldn't get it clean. We thought it was never going to look new again, then we found Grout Works! Ethan came out and was very knowledgeable and respectful. After receiving the estimate we scheduled and they came out take care of it. We are thrilled. It looks like new again. Thank you so much Grout Works for your wonderful courtesy, communication and quality work! read more

WOW!!! I first met John (Dad) about 5 years ago. I was in the process of getting Tile Quotes to completely redo the Floor tile and bathroom tiles from the previous renters. I stumbled across Grout Works online and John met me at the house with a suggestion to let them clean the tile, clean the grout and then seal the grout with another color. John and Jason (Son) arrived as scheduled, finished as scheduled. WOW!!! I was completely amazed and pleasantly surprised how clean, fresh and "NEW" it appeared. It's been about 5 years now and the floor tile, bathroom tile and shower stalls still look amazing! I highly recommend John & Jason! read more

I contacted them on Wednesday. On Thursday they were at my house giving me a full estimate. On Friday they were at my house beginning their work. They took their time with my bathrooms and kitchen. I was very impressed with the way they explained the job to me in a way that I could understand. I had received a number of quotes and their price was very reasonable for what I needed. I could not be more satisfied with the money I spent and the outcome. I have recommended them to all of my family and friends and would absolutely use Grout Works for any tile job I have in the future! If you have dirty grout in San Antonio you will not regret calling Grout Works! read more

Awesome service provided at a reasonable price. Color matched existing grout and tile perfectly and applied a new color to my shower and bath area which gave it a much nicer, cleaner, and vibrant look. John also provided me with tips and pointers about care and maintenance which should help keep the grout looking good for many years. I highly recommend Grout Works over all others. read more

Grout Works is a great business and I would highly recommend them for tile/grout cleaning and sealing. This is a family owned business and the father and two sons are some of the hardest working guys I've ever seen. They showed up (on time) to give a very competitive estimate and explained the work they could do (including color-matching the existing grout after it was cleaned to look like NEW). They showed up (on time again) to do the work and I am very pleased with the results. Don't look any further.....these are the guys for the job! read more

Great company, service oriented, on-time, great product. I highly recommend looking to them for your grout cleaning/color sealing needs.