It might have been a small job, but we needed a quick fix with our grout and the sealant of our…read moremasterbath shower; compared many reputable company, but wanted to give M&T a shot. Mauricio and his partner swung by gave us a quick estimate and stuck to it. So many things I loved about our interaction from the get go. 1) Mauricio was quick to respond over Yelp--he kept us updated on when he'd arrive, introduced himself. But the thing that stood out was the fact that he was courteous enough to realize that we don't allow shoes in the home so he proceeded to use cover-ups for his shoes. Minor thing maybe, but it was the principal and detail oriented nature of Mauricio and co. 2) He listened to the issue and had no problems with providing service even for something menial (re-grouting and sealing of cracked and mildewed edged in the shower.) This made be reassured that I'd chosen a great company to complete this project. 3) They were quick and detailed and followed up. Can't say enough about the customer service provided. If you need work done, do not shy away from this company.

I found M&T Grout Experts to be very professional in their work and relationships with customer. I…read moreneeded to have grout sealing done in a bathroom and new patio extension. They did an excellent job. Mauricio spotted that the original installation by contractor was not properly done. Mauricio returned to make the repairs and they look great. Most important, you get more than your money's worth and not price gouged. I absolutely recommend them.

Hired George from Mr. KLEAN GROUT to restore the grout on my tiles in the kitchen and dining room…read more He quoted me a price of $475. I was required to remove all furniture and items from the kitchen counter and the dining room table and chairs. He showed up on time and began work. Shortly after he said there was a problem with one of the tiles and he needed an additional $50 for a total of $525. He was there for about 4 hours. I assumed he would clean up after he was finished. He Did Not ! His workmanship was adequate but VERY MESSY. Grout everywhere, all over the tiles, wooden cabinets, all over the appliances, walls. I`m 71 and fortunately able to get on the floor and scrape all the misplaced grout from the tiles, counter and everywhere else . It took me most of the day to clean up this mess before I could restore my kitchen and Dining room to order. Once restored the grout job looked nice. If you decide to use MR. KLEAN GROUT you need to know that his workmanship is fair, but messy. He will not be cleaning up his mess nor will he be moving furniture back into place. The clean up will be your responsibility. So if you are Older and unable to scrape errant grout from all you surfaces as well as wipe down the tiled surfaces as well as mopping the tiled floor more than once you may have to hire someone else to assist in restoring the work area. After quoting you a price don`t be surprised if he hits you up for more $$ because of this, that or another reason. It may be part of his Modus Operandi.

Great service! We had a little red wine incident Friday eve and decided to have our LR, DR and…read moreentry cleaned as we had been planning to do in the fall. Called after hours, but someone picked up and said they would try to fit us in on Saturday. Driver called Sat afternoon while in the area but we were out. Instead, they came Monday morning at 9am and returned all of the carpet to looking like new. Only down side: $5 surcharge for using a credit card.

Just had my carpet cleaned by Excellent and it's the best thing I've done in a long while. The…read moretechnicians were very professional and my carpet looks brand new. I highly recommend them and will use them again in the future.

Look when you have a plumbing emergency, it cannot wait…read more They came by to assess, gave recs, guided us so we could prevent mold formation (as our HOA contractor didn't know much about mold prevention), and reassured our preoccupied selves. And off on vacation we went.

We live in a condo and the property management company uses Servpro as one of their main…read morecontractors so, in a way, we were, unfortunately, forced to work with Servpro. Because of this, we believe Servpro was being completely bias towards us (they even refused to provide us with a detailed report of the incidents; we were told it had to be approved by the Property Manager, which never was). The owner has a video out there talking about empathy and how he looks for this quality in the people he hires. Well, let me tell you, in our opinion, we did not see nor felt any empathy (and/or sympathy) from anyone at Servpro at all (felt more like a factory line... get in and get out). Their remediation department (one guy in particular) was a complete disappointment. This guy told us things that were not true and his whole demeanor was one of... "I know it all!" He even had his team put holes in our walls and when we complained, his response was, "Don't worry, the insurance will cover that!" We received a quote from Servpro to replace our wood floor, which included a $1,400.00 charge to remove & return appliances and a plumber charge since a "professional (according to them)" had to do it. So we brought this up and immediately got push back. We were told at first (verbally) that those charges were there because of the "estimating software" they use. Then, their own subcontractor (either by mistake or pure honesty) told us they would be the ones moving the appliances; yet, Servpro still wanted to charge the $1,400.00. This was an insurance claim for us, so we sent the flooring quote to our insurance carrier and they approved it. We were days away from scheduling the work, when we found out Servpro had quoted the wrong floor (prefinished vs. engineered)... Servpro ended up re-quoting the correct floor and we sent it again over to our insurance (they refused it so we had to find another contractor). We ended up finding another contractor who did it for cheaper than Servpro (the crazy thing here is Servpro not only wanted the amount of the quote, but also wanted a carpet credit that WE were entitled to receive from the management company... I brought it up to Servpro and they could not give me a definite answer as to why they wanted that money also; sounds like a total money grab to us). The PM who managed the work for us provided a very mediocre service. From her, "I cannot schedule the work yet, because it is not much to do!" to not responding to calls and saying, "I did not receive a call from you!" to texts saying, "I am on the road/I am at a job site!" So, basically, if she did not initiate a phone call, she would not answer the phone when we called. I also asked her for some additional quotes for cleaning and duct cleaning and her response was, "well, it would be best if you get quotes from somewhere else because they will too expensive with us because of our "estimating software!" Servpro knew the urgency we had with getting our condo back to normal (we went 6 months with no floor in our unit); yet, Servpro kept delaying the process, including waiting until 5pm to send emails to us, which felt was being done on purpose. Lastly, I will give credit to the owner because I reached out and, to my surprise, he responded... he did send his Director of Operations to do damage control, but by then.. it was too late.

We've used AXIS Cleaning Services multiple times over the past few years. They are so quick to…read morerespond, have trustworthy, respectable staff dedicated to ensuring the job is not just done, but done RIGHT! Pricing is the best u will find in this area & the solid communication involved in scheduling, providing estimates, & even follow up is outstanding. They are transparent, no random add on prices, & can conveniently accept almost all forms of payment. We've just moved out of state & utilized them for one last "move out cleaning," and have decided they will be our go-to cleaning crew we will always call to clean our rental homes between renters. Even without eyes on, from out of state, we know we can trust them to do a great job. Cannot recommend them enough! Do it. Make the call, send the text or email; you won't be disappointed.

When they came to do the estimate, we stressed our major concern was cleaning the carpet which had…read morestains. They particularly asked what kind of chemicals we prefer and we said whatever that can get the carpet cleaned. They then sent two cleaning ladies (who were late for half an hour). I gave them my phone number to call me once the place is done, but they never called and left with the door unlocked, carpet uncleaned, and various other places uncleaned. I then communicated with the manager, manager said they can't clean the carpet (which they agreed to at the first place and was the reason I hired them in the first place) and found another carpet cleaning company to do it, at extra $550. I asked for a discount because the work was not done well, e.g. even surface of cabinet and floor uncleaned, manager gave me $20 off, and with many back and forth, sent back the ladies to finish the cleaning, which delayed our showing of the place by two days. After the second cleaning, I was going to pay them, they said they will take the $20 discount back because they came back finished the cleaning - not that I care $20 that much, with such service and all the time and efforts used to communicate with them and the delayed showing of my rental property, I would think taking back $20 discount at last minute is ridiculous, but I am exhausted communicating with them, will definitely not recommend them -- Follow up - They accused me lying on google review and try to twist what happened (go check it there if you want) and i have to paste the screenshots of the texts to prove I'm not, avoid this business

Indoor Green Solutions saved my basement from mold I didn't even know existed. Their work is…read moreawesome and their customer service is even better. They walked me thru everything and made sure I understood. They seemed to really care about my air quality and health. Would highly recommend!!!

Didn't do the work that was promised and left me and my young children living in a house still…read moreriddled with mold. Recently they sent out a technician and my husband showed him the existing that anyone can see with the naked eye, he took photos and videos, stepped outside "to get a signal" and then he was gone. All communications from them stopped when I showed them proof of the job not done - proof from an independent mold inspection I paid for which confirmed existing mold and work not done. I'm not only very disappointed, but am very concerned about the health and safety of me and my children who have now all been living with unsafe levels of mold in the home, which they refused to properly treat. Do not recommend. Please save yourself the time, money and your health and do not hire this company. *UPDATE* After Flor's reply to my review posted on here, I reached out directly to her on our 23 polite email chain with me, my husband and my realtor, and have heard no response. We have attempted many times to work directly with you all since the middle of July to have the mold removed from this house and we have yet to see any follow through or accountability. I have provided images of what currently still exists in our home, that my husband showed the last technician to come and also took video and photos, yet the response we received was there was no mold present.

Professional, pricey but quality is worth it. Grout cleaning and recaulked my bathtub recently and…read moreit looks great! Hoping it holds up for years to come.

A great company with great people!…read more They really know their job and how to help people make choices. The install went great and looks great. The customer service for scheduling the work and selecting tile was also great. We really leaned on them for help and they came through!

I only have one room that is fully carpeted and it was in desperate need of deep cleaning thanks to…read moremy three dogs and their unreliable bladders (because of course they always choose the one room with carpet). Tammy in the office couldn't have been nicer. A real pleasure to deal with every time we spoke. The cleaner arrived as scheduled and went right to work. She did an AMAZING job and the carpet smells great and looks almost new! I absolutely can't recommend this company highly enough. One of the rare companies that does high quality work and delivers on promises.

Excellent results. Technician was well versed in the chemicals needed to best treat each different…read moreproblem area.