I am not one to post negative reviews, and yet I feel that the best way I can be of service to our community is to inform others of the behaviors I experience with this company.
This company backed through my lawn with their truck and ran over my light pole. Then they attempted to unload equipment and lost control of the heavy equipment, bashing into my garage door and leaving considerable damage. The upper panel of my garage door was knocked in and the door itself was pushed off the track. The landscapers did not knock on my door to let me know. They just walked away leaving broken glass all over my driveway. When I went to ask the landscapers what had happened, they pretended not to speak English.
I contacted my HOA who contacted the company and the owner came out to look at the damage. He acknowledged the lawn job left by their truck and agreed to fix the light pole but claimed our garage door had previous damage and refused to pay for it or accept liability. This is insane considering the fact that our garage door had one small dent by the handle before they showed up. After they left the garage door was completely bashed in, severely dented and knocked off the track.
The owner was rude and dishonest. He said his company was "self-insured" which my homeowners insurance later explained to me means that they have no insurance and pay all claims out of pocket.
Today, over 2 months after the incident, the owner showed up smoking cigarettes and throwing butts in my front yard to replace the light pole. I will say, the new light pole looks decent. It was the only good thing this company has done.
While the light pole has been replaced, they still refuse to pay for my garage door. It is going to cost me $2000 to replace my garage door. If you hire this company you are taking a risk. Their landscapers lack integrity and honesty and the owner is disrespectful. The landscapers are clearly are not well trained to use heavy equipment or drive safely. I highly recommend you save yourself the headache and find someone reputable. read more