A bad experience costing me hundreds. Too busy to keep things strait. He did not do what I paid him…read morefor and now I have to spend more money paying for what Mark said he will do. I am missing smoke detectors, batteries. He said he does not do electrical. So I guess a battery is electrical to him. Full of excuses. I don't do excuses.

Great job installing my daughter's garbage disposal! Friendly, easy going, knowledgable guy to do…read morerepairs, installations.

I hired Rainier Heating & Cooling for regular maintenance of a mini-split system (4 interior and 1…read moreexterior units). I compared several vendors, and Rainier was the one that provided the most clear and competitive pricing. Alex arrived at the agreed upon time (we had an arrival window of 8-11am) and proceeded to perform the job quickly and efficiently. He washed the filters outside to minimize the dust inside the house. Since the maintenance, the A/C feels a lot more potent, which is great with the high temperatures we are currently experiencing. I would gladly recommend Rainier Heating & Cooling.

Excellent service from start to finish. Steve was great throughout--answered all my questions and…read moregot me exactly what I needed at a fair price. The installation team was on time, professional, and their high-quality workmanship really shows. About a month after the install, the thermostat turned out to be faulty. Their post-sales support was just as good as the initial install. They had Austin out the very next day to replace it. He was professional, efficient, and had everything back up and running quickly. They delivered the kind of follow-up service you hope for but rarely get. Highly satisfied.

Before listing my property on the market, I hired David to help out with the remodeling. He was…read morecontracted to install backsplash & floor tiling for the kitchen & bathroom. David also was tasked to replace the tub/shower and reconnect the plumbing for the kitchen & bathroom. Overall, David did an excellent job. He conveyed utmost professionalism and clear communication the entire duration. David's price was very fair and he was able to complete everything on schedule. Furthermore, David patched up a wall for free. If you are looking for a knowledgeable & honest contractor, I highly recommend giving him a try.

We had the misfortune of dealing with Tim who left us hanging while waIting for an estimate; he did…read more not respond to calls or text messages, so he lost that $5000 job. When discussing the possibility of completing handyman work, he indicated that he was NOT interested. Do not count on TIM, I you have the misfortune of meeting him.

Cannot recommend Corneliu highly enough! A seemingly minor window leak ended up being a much…read morebigger problem that required some major rehab work including repair of a deck that was very unsafe. While that was an unwelcome surprise, I felt extremely fortunate that Corneliu was the one who discovered and ultimately fixed the problem. This issue was neglected by another contractor who had done siding work previously for me. Corneliu fixed everything the RIGHT WAY at a very fair price and worked as late as 7:30pm, long after the sun had gone down, to ensure everything was done before the next storm rolled in. I'll be hiring Corneliu for a bathroom remodel later this year and anything else that may come up!

Corneliu did an absolutely amazing job. He was professional, kind, fast, and reasonably priced. He…read morecommunicated well throughout the project. We wanted a door installed in the interior of our home. Cornel arrived, measured the space, explained the different styles, asking what we'd like. Then he went to the hardware store himself, took photos of all of the options that fit our criteria, and texted us the options so we could choose, saving me time from having to go to the store myself. He also went above and beyond by offering to fix the opposite side of the door frame, which was ugly before the project started. We didn't even think it was an option to fix that. Cornel installed the door, painted it, and fixed the trim on both sides, on the same day. The final result is absolutely perfect. It's beautiful, and the quality is stellar. We will certainly be using Smart Construction again in the future for home projects that we can't do ourselves.

Kerry came over to my house during torrential downpours in November 25. I had significant amounts…read moreof water coming into my basement. Just as other companies,, he could have tried to sell me all sorts of expensive fixes. Instead, he calmly pointed out that what I thought was my drain in the floor was simply a crack in the foundation and advised me to seal this shut. Super appreciate his honesty and will definitely be calling him next time I'm in need of a plumber

Great work completed quickly! I am going to use them for other projects around the house for sure…read more It's very helpful to have a plumber and contractor working for you. Reasonably priced compared to the big chain places. Highly recommended.

I have been using Ben for our appliance repairs for many years and have ALWAYS had quick,…read moreprofessional work done well. He and wife Elizabeth work together as a team, she answers the phone, schedules and occasionally helps on the job when extra hands are needed. They are very competitive with the price and will advise if they believe the repair is not worth it on old appliances. I highly recommend Ben. RW

I contacted Ben's Appliance about my leaking refrigerator and communicated with Elizabeth via text,…read morephotos, and several phone calls to diagnose the issue. I was given a tentative diagnosis and an estimated cost via text. When Ben came to do the repair, I was not home, but my mother was present. After the work was completed, my mother called to inform me of the total cost, which was double the estimate I was provided. I asked to speak with Ben to ask for clarification. As soon as I expressed my concern, Ben became highly agitated and began yelling, claiming the higher cost was due to taking everything apart. I had to ask him to stop shouting at me because I was simply trying to understand the charges, not to avoid payment. I also told him that I felt he should have discussed and explained what the problem was and the cost before the repair began, especially given the significant deviation from the estimate. When I told him what I was quoted, he said it was wrong and that he would "chastize" her later. After we hung up, he continued yelling at my mother in our home, then slammed the door after being paid. Once I reviewed the receipt, I noticed the reason the price was different was due to a "service fee". Not the additional labor cost to take everything apart, as Ben mentioned. Elizabeth was actually in the ballpark with the cost for the "repair". She just failed to mention the fee for them to come out. I called Elizabeth to provide feedback and to ask why this fee wasn't disclosed upfront. She said it wasn't mentioned because I "never asked." I guess I wasn't specific enough when I asked how much it would cost for them to come out and fix it. She then put me on speaker, and Ben again became defensive, yelling, and calling me a clown before abruptly ending the call. I understand that estimates can change, but fixed fees should be disclosed and discussed upfront. Treating a PAYING customer disrespectfully when requesting clarification is entirely unacceptable. I caution anyone considering Ben's Appliance.

The renovation that was just completed in 2025 is FABULOUS! New lighting, new roof, new windows,…read morerefurbished machines...congrats to the new owners, looks just terrific. Wonderful location, lots of machines and FREE WIFI! See you there!

The laundromat is clean and the machines are kept in good repair. My compliments to the staff.read more

I had a great experience with this technician. He came out and helped finish installing my Samsung…read moregas stove and made sure everything was done right. He had the proper tools to check for gas leaks, which gave me a lot of confidence in the safety of the install. Professional, knowledgeable, and easy to work with. I'll definitely be calling him again for appliance repair in the future.

He showed up on time, and was able to let me know quickly what was wrong! He was great at…read moreexplaining things and didn't push me for more expensive options!

The old man was not interested in customer service experience. He was rude and hostile when asked…read morewhy it cost 3x the amount in the store rather than ordering online...his response "then order it online" won't be supporting this small and local business EVER AGAIN! It was a $1.69 fuse for a dryer that cost $19 for 2.

Andrey is an absolute sweetheart and an animal lover too, which is a huge plus. He fixed a variety…read moreof things for me: my fridge, dishwasher, and clothes washer. Excellent work and I wouldn't hesitate to hire him again. Good communication and dependable. Very skilled and knowledgeable also. Prices weren't dirt cheap but weren't crazy expensive either. Can't recommend him enough and I plan on being a customer for life. PS He was able to fix a problem with my fridge that was a unique problem that required some creativity and finesse. He's willing to do what it takes to fix issues that other repairmen might turn their noses up at or insist can't be fixed. His creativity and resourcefulness are a rare gem in the appliance repair industry.