Amazing customer service. Jesus Diaz went above and beyond to insure we were satisfied with our…read more2025 Palisade. We had experienced superior customer service at Green Hyundai with a previous vehicle and when it was time for a new car, we did not hesitate but came directly to Green. Highly recommend.

While we are traveling, our 2022 Hyundai Santa Fe had a problem. We contacted Green Family…read moreHyundai,Moline, and they were able to pick up our vehicle and figure out the problem. Unfortunately we had to wait for parts, but they were able to accommodate us, and get us to our destination, until we could return and pick up our vehicle. Thanks to PAIGE, Courtney, Josh, Tyler for their assistance. The problem was taken care of . On noticing my military veteran plate. I was thanked for my service by them, as well as one of the service techs who was from Vietnam ,where I served .I now would like to thank them, for," their service" Thanks David B

I worked with Adrien at Midwest Motor Sports while looking at a 2010 Lexus RX350, and he was great…read moreto deal with. Adrien was straightforward, responsive, and took the time to answer my questions honestly without any pressure. Even though I ultimately went in a different direction, I appreciated his transparency about the vehicle's history and his willingness to walk through the details with me. Overall, it was a professional and positive experience, and I would recommend reaching out to Adrien if you're shopping there.

I bought a car from them that they knew was junk but I didn't notice the problems until after I…read moresigned the contract I pointed out some of the problems and was told after the sale there's nothing they can do I asked about there so called warranty and they still refused to fix the problems this place is a rip off and deserved to be shut down

They were closing and I told them I would be back the next day to purchase a car after work. They…read moresaid they would put it through mechanical inspection while I worked then texted me the next day at noon telling me they sold the car. Liars!

Background : I have a 2012 Cadillac CTS with 109k miles on it. It was originally bought new in…read moreNashville. Story: I brought in my Cadillac to get a leak looked at after firestone noted a oil leak on my car during an oil filter change. I scheduled a time and got Mclaughlin Cadillac to do the assessment of where my oil leak is coming from. Mclaughlin Cadillac diagnosed it as coming from my steering gear, oil pan and the oil filter adapter housing. Their team recommended that I repair the oil filter adapter housing and monitor the other leaks. I scheduled the repair based on their recommendation. They completed the repair and I got my car back. It cost approximately 900 USD with the initial assesssment. Upon the first initial return, I noted that the leaking was much worse than when I had originally given it to them. They agreed to have me bring the car back in and assess the problem and see what was causing it. McLaughlin Cadillac scheduled me to bring my car back on 7 MAR 24. Mclaughlin Cadillac had my car from 7 MAR 24 to 27 MAR 24. I was told they identified a manufacturing defect with one of the gaskets, they replaced it and gave it back to me. They said they drove the car and ran it idled for 45 minutes and said there was no leak. Upon returning home on 27 MAR, I checked to see if there was a leak. Yes, there was still a leak. I called McLaughlin and brought it back to them the very next day. They put my car up on the rack and said the leak was now coming from my front cover, steering gear, oil pan, rear main, different cooler lines and possibly a valve cover. It's odd that there was now a leak from many different locations not originally identified when they put dye in the engine to see where the leaks were coming from. I asked for a quote for all of this and when they could get me in for repair. They said best case was mid to end of April. Upon coming back with the list of issues, I was told that the manager of Mclaughlin Cadillac would be declining to do the work on the car because my 2012 is "too old" and "things would keep breaking" and that Cadillac recently released a new policy that prevented them from doing large jobs on Cadillacs older than 2017. This is highly unusual and fairly suspect, it doesn't appear they know what the root cause of the leaks are in the first place. It also speaks poorly to the cadillac brand as when services are most necessary, cadillac will stop working on your car entirely based on their "new" policy. The repair that originally took one day, the second go around took them 3 or so weeks and now they won't even touch the vehicle leading me to believe they caused more issues they now don't want to fix. Steer clear of Mclaughlin, questionable business practices, ultra slow service - which seems low quality. You will likely have issues with whatever service you recieve from them. Additional Information: The owner has previously replied to this review in other venues stating that we "mutually agreed" that I would seek repairs elsewhere. This is untrue, as I was never given the option despite my willingness to pay for the "identified" repairs. Their manager, according to Sam at their dealership, said they would not service my Cadillac.

I called to make an appointment for an oil change and was surprised to find out I was able to get…read morein right away. The waiting room was outstanding with complimentary coffee and soda. My car was done in no time and it was less expensive than the last time I had it done at the quick change place. This was my first time at Eriksens and it won't be my last!

Absolutely would NOT recommend Bob Eriksen service department to fix any car...after having car…read moreinspected to drive cross country car started leaking oil...had recommended work done, took trip...car still leaking oil...call to make appointment to reinspect, appointments are more than a week out...wait for 1.5hrs to have them send me home w/o reason for leak nor having it fixed...price for 'repair' 30 percent higher than original quote, and the original problem is still not fixed leading me to believe I payed for something unnecessarily...I will not be returning to Bob Eriksen for ANYTHING as they seem far too busy for the little person.

I needed a prepurchase check on a car I planned to buy. They checked everything and also took…read morepictures. I was very impressed. They made a list of repairs that I might need and the cost. No pressure. I did get one repair done, they did it the same day. Very courteous and I would highly recommend them. They also offered loaner cars or rides.

Because I exclusively and repeatedly take my vehicles to Dale's, I have had many 5-star…read moreexperiences. If you are wanting auto care that you can trust, enjoy, and feel safe with, call !

I debated between 2 or 3 stars. I think the combined total of working with them is "OK". I have 2…read moreexperiences with Essig, both small. 1. Bought a year old Chevy from a Honda Dealership in Burlington. They swapped the right, left and spare wheels and then realized the TPMS system tracks the position of the sensors. They couldn't fix and decided it would be easier to have me take care of it at a GM dealer under the warranty. I was dumb enough to believe it. Essig reminded me that the warranty does not cover Honda dealership decisions to play round robin with wheels and not keep the TPMS system operating correctly. Fair. They were gracious and used the GM tool to get the sensors responding correctly. It was easy, I know, but they really did not have to help if they wanted to be jerks. 2. A wheel bearing went out on my Ford Explorer. The closest Ford dealer is 20+ miles away. I called Ford and asked if they would allow a deviation from normal due to the distance. They grudgingly agreed. Essig confirmed the bad wheel bearing and say they suspected a 2nd bearing. When they called Ford to confirm they got paid for both bearings, Ford disagreed. I had to take it to a Ford dealer. Essig charged me $85+ for the diagnosis. The Ford dealer determined it was just 1 bearing and replaced it. A total charge of $360 vs $750 from Essig. Here is where I am surmising imprudence. They seem more motivated by money than by customer satisfaction. I suspect Ford would have allowed them to fix the single wheeling bearing, but because their estimate exceeded an outsource amount, Ford canned the operation. Essig's amount was more than 2x the necessary repair! Plus I lost 1/2 day due to the drive and repair time and I may or may not get the $85 diagnosis charge back. About that, Essigs diagnosis charge is $100/hr. Given the human condition to want more money, one can imagine they will generally charge in the $80-100 range. The 2 Ford dealers I have worked with have a fixed fee of $50 and $65. I'd be ok with $100/hr but only if they have a cap of $100. If they haven't figured it out in 1 hour, they should not be in business. In total, I can only given them 3 stars.

I bought a Chevy Tahoe last week. Vance Young is a great salesman, he was very knowledgeable and…read morehelpful!

My wife was traveling thru Le Claire on 8-4 and needed help. Even though they were short handed,…read morethey quickly assisted her so she could be on her way. Small town business at it's best!

I would have to disagree with old reviews. I think these guys are great…read more Have had many oil changes there. Took a high mileage Toyota in there and inquired about timing belt change for preventative maintenance. Dealer had told me a relatively high price. Took it to these guys and they told me it was a timing chain so didn't need to be replaced. Took my truck in for a heating and cooling issue. They said it just needed an adjustment and they fixed it and didn't charge me. Don't find that very often in my experience

One of the best Auto repair places I've ever been at. I've been at many over the years in different…read morestates. Team are very friendly and kind and they know what they're doing. Niki watches out for me and keeps me updated on what my vehicle needs. It's a place I can trust for all my auto service. They're not pushy on sales. And gives you a printout of actual pictures of your vehicle every time to see if there is a difference from last time, for instance like in my brake pads. And their puppy dog is adorable too...

I spent thousands of dollars with Ace trying to make my MINI safe and reliable for myself and my…read morechild. I specifically expressed concerns about its safety and relied on their inspections, repairs, and reassurances that the vehicle was safe to drive. Ace performed a multipoint inspection on July 24 and did not document a coolant leak. My car was subsequently back at Ace for additional repairs and diagnostics, and I returned it again on August 20 because I was concerned about noises and a brake warning. It was returned to me around August 28. No coolant leak was documented to me during these visits. Only a few weeks later, on September 27, my MINI suddenly overheated and began stalling. I got safely off the road and had it towed to Ace. Their own diagnostic report states the vehicle arrived "BONE DRY ON COOLANT" and that their pressure test found the oil filter housing/oil cooler leaking coolant. They then told me the head gasket had failed and the vehicle needed an engine. When I asked the owner what Ace could do to help, I was told they were not responsible, accused of continuing to drive the vehicle while it was overheating, and told to remove it from their property. I dispute that account and have timestamped documentation from the incident. After posting my one-star review, Niki texted me personally. She again blamed me for the engine damage, stated that I "had no coolant leaks before this," told me my review affected her monthly bonus, and told me I was "fired as a customer." I understand that cars can develop new problems. What I cannot get past is that my vehicle spent a significant amount of time at this shop, I spent thousands trying to make it dependable, and within weeks of getting it back I was left with a vehicle that Ace itself documented as bone dry on coolant with an identified coolant leak and catastrophic engine damage. I have preserved the vehicle, repair records, diagnostic reports, photos, videos, and timestamped communications, and the matter is being reviewed through my insurance claim. I genuinely wanted Ace to help me make my car safe and reliable. Instead, I am left without a functioning vehicle and deeply disappointed by how I was treated when I asked for help. Based on my experience, I cannot recommend Ace Auto Doctor.