A great experience. After interviewing a number of oral surgeons in Allentown at consultations, we…read morechose Dr. DiLeo. For wisdom teeth, Dr. DiLeo uses removable stitches. I had read that dissolving stitches don't always dissolve and can cause problems later. Many other oral surgeons in the valley use dissolving stitches, so I was glad to find a surgeon who doesn't. Dr. DiLeo is both professional and caring. He is an experienced and clear communicator. He also has the somewhat rare ability to listen to patients concerns as well as those of the parents. The receptionist was a bit crisp in her manner - but also kind and definitely efficient. She seemed genuine, which I prefer over a fake smoothness. It is reassuring to sit with Nemo, and Dori and the whole living cast from FINDING NEMO in the waiting room while your loved one is having a procedure. That aquarium is incredible - so clean and the fish so healthy. Also liked the 60s music playing. There was overall a sense of caution but also calm of the whole facility. Calm is good!

We chose this oral surgery practice because it was listed as in-network under my daughter's college…read moreAetna dental insurance plan. Before the procedure, she prepaid about $1500 and signed standard paperwork, but we were not specifically warned that IV/deep sedation and related medication charges could be entirely excluded under her plan. After the wisdom teeth extraction, Aetna denied over $1000 of sedation and medication charges even though the surgery itself was covered. We later learned that these anesthesia services were categorically excluded under our specific dental plan. While my daughter was away at college and we were actively working through the insurance appeal process, the office sent collection warnings and added "service charges" to the balance, which created significant additional stress. The office eventually removed those charges after we complained. The clinical care may have been standard, but the financial communication and billing experience were extremely disappointing. Future patients should ask very specifically, in advance, whether IV sedation is covered under their exact insurance plan and what their expected out-of-pocket exposure could be -- even if the provider is in-network.

Quick and kind receptionist staff, professional doctors and priority on the patients comfort…read more I was in for a Wisdom Tooth extraction last month and it was flawless. I didn't have to wait long either! The waiting room and surgery took less than 30 minutes. Dr Laski and his team communicated very well with me and my family to ensure we took the best next steps for recovery. I was good after about a week with no unexpected symptoms or injuries. Overall it was a quick and easy experience, all professional.

Greetings, I'm definitely not a guy who puts up reviews, Dr…read more Parikh did my 2 extractions...1 wisdom tooth that broke in half and a root canal that also broke all in the same week. I had to have both of them drilled out on the same day...I was dreading this procedure but I had no choice as the pain was throbbing... When I had the procedure done I woke and I had no pain but i was still under the anesthesia...The real test was that night.. Practically No pain! I took Advil 2 times still cant believe I skated through..I hope I never see him again, lol, but the reason I wrote this is because I almost backed out from going to Valley after reading some negative reviews...Listen, I'm a business owner and deal with clients getting upset etc but I'm so glad I followed my gut! again he was great, the staff was great! Thank you Valley

Amazing staff. Was that this location for a follow up. Sorry I didn't sing this time. Thank you for…read moreshowing my stitch. I was at this location several years ago for my daughter's wisdom teeth. We had devastating news while in the waiting room. The assistant was phenomenal and actually made my daughter smile - she even offered to reschedule the appointment. Great bedside manner!! Thank you

I am the health advocate for a friend with limited english. After the initial consult with Dr…read more Lader, I literally had to call 10 times to get the accurate amount due for the procedure. If I had not been persistent, they would have charged her $10K for a procedure that was 60% covered by her insurance. There was no followup, and there has been no communication regarding a referral she needs for a prosthodontist. It has been eye opening into the problems many must face. I would not suggest working with this office.

I adore the hygienist who did my cleaning the other day. She is really gentle, thorough and kind.read more

just got off the phone after booking a new patient appointment online with zocdoc. they had emailed…read moreme asking to call the office. when i called the person who i spoke to was unbelievably rude. i was asking about a timeline for my second appointment which would be the first cleaning, and she was not helpful in telling me when the next available appointment would be. if i ask, you tell me "if you need a basic cleaning, its x amount of time. if you need a more in depth cleaning, its x amount of time." its not that hard to be helpful and clear with communication. i then asked the woman to remove me from the books, and she replied sarcastically "great! i've already done that. have a great day bye" and slammed the phone down so hard i could hear the loud static on my end. absolutely unacceptable.

One day after surgery and I am so glad I chose Dr Wolf and his team. Everything went smoothly with…read moretooth removed and stud in place for implant. Pain level has been low and feeling pretty good. They sent me home with good instructions on care and eating. Highly recommend!

I have Dr. David Bender as my oral surgeon and I really enjoy being a patient with him and his…read moreteam! I just got my 2 wisdom teeth removed yesterday. Points I need to make!!: 1. Remember to bring payment the day of your procedure! I almost forgot to bring payment for my wisdom teeth extraction haha. 2. Usually I'm nervous about IVs because I'm not a good stick and the surgical assistant had to stick me in the hand. Usually I bruise all blue, green, yellow, and purple. He did GREAT! Granted I was under the gas so that eliminated the nerves and albeit the pain, but I am not bruised!! 3. I'm expecting pain and swelling after the procedure. 29 hours later, NO PAIN and NO SWELLING. 4. Last night at 5:14 pm I received a phone call from Dr. Dimmich just to see how I'm doing! Currently in my dental journey, I have adult braces (fantastic orthodontist referred by Dr. Bender) in preparation for a double-jaw surgery to correct my underbite. Dr. Bender has discussed my case by name with my dentist and my dentist had remarked how excited Dr. Bender is to be taking care of my case :D

Dr Scott Gradwell is the best! He will take excellent care…read moreof you & your needs. He is a highly trained doctor with lots of successful experience.

Very disappointed in the outcome of the services performed. I have been left with a space between…read moremy 2 front teeth and above them a "black" line.

My 30 yr old daughter needed extensive oral surgery and a full set of dentures to follow. It span…read morea period of 5 months to complete her care. We needed to be patient and had 1.5 hr drive to the office. Everyone from the front desk to the providers made us feel welcome and had much empathy for my daughter and myself as they could see the strain on me. Special mention would be Dr. Alberto in Oral Surg and Claudina at desk supervision. Also Dr. Eli who created her dentures. These 3 along with the assistants who greet you and bring you to the rooms could not have been nicer and more professional. They always put us at ease and took an interest in our dental journey.

The billing office and insurance person have no clue of what they're doing. They will charge you…read moreupfront despite your insurance coverage. It took them three months to finally file the claim to the insurance under my persistent phone calls over these months. They will double charge your insurance companies if you have more than one insurances. Even if there is an overpayment on your account, they still refuse to refund your initial payment. They are not professional and not efficient; don't know their job at all. The office itself is crowded and chaotic. Long wait time and constant rescheduling. Do not recommend.

I was asked four times for my insurance info by phone or email and I responded each time. Four?…read more Although staff were friendly and the site was comfortable I was quoted a price of $4,000 for a recommended procedure. I checked with three other dentists and the maximum was $1200. In addition, a family member made an appointment over the phone and was told on the day of the scheduled appointment that there was no appointment. I cannot recommend.

I read a review that someone arrived for their appointment and was told there was no appointment so…read moreI tried to be proactive and called to confirm my new patient appointment. I was told they had no record of me as a patient. Glad I called ahead... I think I'll find another dental practice. I also think their office staff needs retraining.

I am new to the area & have never seen a dentist regularly throughout my life. I've always been…read morevery anxious about the dentist and I have put off dental care for MANY years - and I've never had dental insurance. Inevitably, during the COVID, my wisdom tooth cracked back in May and I was giving me a LOT of pain. I did a google search for surgeons in my area & made an appointment for July 30th. Understandably, every medical office is backed up due to COVID. I was anxious for 2 months awaiting my appointment, but I was in pain so it was not an option to continue postponing the inevitable. The process up until that day went smoothly - back & forth emails to get all my paperwork in prior to my appointment was very helpful. When I arrived for my appointment, I was very anxious. The woman who checked me in was very calming and helpful. The woman who took my x-rays was gentle and kind. They took me right back to the examination room and the woman who did my intake was awesome - again very calming and made me feel at ease. Meeting Dr. Chaudhry was another great experience. He was honest and told me that sedation was recommended for my procedure - especially knowing how anxious I was. Considering I was not prepared with a ride home, they waited patiently while I made arrangements to have my fiance pick me up. Also considering I do not have dental insurance & was not prepared for the additional sedation cost, Dr. Chaudhry worked with me and he was more than generous in his quote. I am so very thankful for that. The procedure was a dream - everyone was gentle, calming, & kind. I remember & felt NOTHING after the IV went into my arm. After the Novocaine wore off that evening I was sore, but in no pain whatsoever - which was surprising to me. I can not tell you how much this experience may very well have "cured" by fear of dentists. Every single person there made me feel welcome and calm. I have a LOT of dental work ahead of me and I simply can not go anywhere else. THANK YOU THANK YOU THANK YOU

Think twice they are crooks, take your money up front and don't complete the services.read more

Dr. Patenaude is always so great. She is friendly while being professional and efficient. She has…read morehelped my husband through several temporary and permanent caps, always making sure he understands how they work and what to do if they break before becoming permanent. She's had great safety practices during and after COVID. I love her office and her dental assistants are also friendly and professional. The office manager, Rachel, is wonderful and treats all patients like extended family!